Honda of Serramonte

Definitely by far, the worst dealership i been, the GM is so disrespectful , i have a problem whit my purchase and the bank wasn’t able to givme the loan i ask so, this guys get mat because they just want s so disrespectful , i have a problem whit my purchase and the bank wasn’t able to givme the loan i ask so, this guys get mat because they just want sell don’t matter anything thet dont care about you ! At all just wana sell . Bad experience really really bad More

Very accommodating, excellent customer service and teamwork of Ela and Eric thank you guys you were there for me every step of the way. teamwork of Ela and Eric thank you guys you were there for me every step of the way. More

Had a good experience. Was able to talk with Nelson on the phone and everything went very smooth. Was able to talk with Nelson on the phone and everything went very smooth. More

They were all very helpful and accommodating. We were pleased with the attention to detail. We were pleased with the attention to detail. More

Representatives not being honest with the condition of the car purchased. Several defects were detected. the car purchased. Several defects were detected. More

Great communication and amazing customer service! The team that helped me did an amazing job at helping me buy the car that suits me! The team that helped me did an amazing job at helping me buy the car that suits me! More

Car prices are crazy now, but their's were the best I could find. There were no surprises. Everyone was extremely nice. Definitely an unexpectedly easy car-buying experience. Highly recommend. I al could find. There were no surprises. Everyone was extremely nice. Definitely an unexpectedly easy car-buying experience. Highly recommend. I also appreciated Cars.com making it easy to find all available new Honda Odysseys so I could compare. More

I had a great experience at Serramonte. We agreed on the price beforehand and I came in and got my car. The whole process was quick and professional. We agreed on the price beforehand and I came in and got my car. The whole process was quick and professional. More

Unprofessional , greedy, and incendiary dealership. Lemon deals and play games since day one. Don’t buy cars from them Lemon deals and play games since day one. Don’t buy cars from them More

Salesman was great, car was near as described so I’m happy enough with that being an out of state buyer. Finance and titling was a nightmare because they sent the title to the wrong finance company and happy enough with that being an out of state buyer. Finance and titling was a nightmare because they sent the title to the wrong finance company and then ghosted me after car was delivered. So for months I had no title or lead to where the title was or what to do about it. They didn’t return emails, phone calls, front desk always “took a message” after being put on hold, I honestly don’t understand it. Luckily I was able to track down where they sent it and made a case to the banks corporate about what happened and they helped me. But yeah, take some courses on finance and titling if you plan to buy from this dealership that’s ran as if it was a sketchy highway dealer that somehow obtained the name Honda More