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Honda of Serramonte

Colma, CA

Overview
Reviews
Vehicles
4.7
1,067 Reviews
At Honda of Serramonte we strive to maintain a complete inventory of new Honda vehicles. We are the Bay Area Honda car dealership that will make the car buying experience as simple as possible. We will work with you and your credit situation to find the perfect auto loan or Honda lease to fit your budget. To learn more about purchasing, financing, or leasing a new Honda in the San Francisco Bay and Colma, CA region, contact Honda of Serramonte today.
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485 Serramonte Blvd

Colma, CA

94014

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Showing 1,067 reviews

October 25, 2021

Almost 5 hrs for an Oil change! I had to tell my advisor my car was ready! It was just sitting in the lot…for 30 mins! More

by Labtek
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Chau
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Nov 02, 2021 -

Honda of Serramonte responded

Here at Honda of Serramonte, we strive for excellence, and are disappointed to hear that you received anything less. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Honda of Serramonte

September 16, 2021

Dealership is unresponsive to a warranty they sold me with no direct resolution after multiple calls More

by Elle
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finanace Management sales person
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Sep 21, 2021 -

Honda of Serramonte responded

Hi Elle, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 983-9852 when you have a chance. Thank you, and we look forward to hearing from you.

September 13, 2021

I like Honda Serramonte it has a friendly atmosphere. Treat you with respect and o love my new car!! I recommend this place to buy a car. More

by aries0352
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbas Shirazi, Simon Chen
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Sep 14, 2021 -

Honda of Serramonte responded

Hello Aries0352, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

August 30, 2021

Tony is amazing! He made the whole buying process easy and I'm happy with my purchase. Definitely would recommend him when buying a car! More

by Linuhhh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Chen
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Sep 03, 2021 -

Honda of Serramonte responded

Linuhhh, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 27, 2021

best customer service i’m very happy with my new hatchback the best dealer in Bay Area More

by kyawzayyasoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Constance Liang, Tammy Kim
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Sep 03, 2021 -

Honda of Serramonte responded

Kyawzayyasoe, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

July 09, 2021

Brian was extremely professional and helpful. Had an appointment after dropping my car off and he made sure that I was out of there fast. More

by F.M. Castilll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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July 08, 2021

This honda dealer is very convenient because there is shopping center close by. The environment is pretty nice, neat, and comfortable, and the staffs speak bilingual, who are very friendly and helpful More

by Connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Constance Liang, Wing Zhan
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July 06, 2021

The purchase was easy no pressure to deal with them. My husband test drive the vehicle and he was satisfied. We filled the application, wrote the check and brought home the vehicle. They are professional a More

by mjsarr2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flo Pangilinan, Abbas Shirazi, Simon Chen
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July 06, 2021

Good customer service, excellent employee! Sales and Maintenance employee are really friendly, polite. Explained and answers all the questions that the customer ask them. They know their stuff! More

by Botch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giann De Castro, Bobbie Santos
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July 03, 2021

friendly and the service good, good good good good good good good good good good good good good good good good good good good good More

by monlay00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wong
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