Honda of Serramonte

I want to give a huge thank you to Jeff for his outstanding help with the purchase of my new Honda CR-V Hybrid Sport-L. From the very beginning, Jeff was professional, knowledgeable, and genuinely outstanding help with the purchase of my new Honda CR-V Hybrid Sport-L. From the very beginning, Jeff was professional, knowledgeable, and genuinely attentive to my needs. He answered all of my questions clearly and patiently, making the entire process smooth and stress-free. What I appreciated most was that Jeff never pushed or pressured — he truly wanted me to find the right car for me, and thanks to his guidance, I did. I’m absolutely happy with both the car and the overall experience. If you’re looking for someone who truly cares about helping you make the right decision, Jeff is the person to go to. Highly recommended! More

Honda of Serramonte had the model and color we wanted. Daisy Unga emailed us immediately and we met her that same day. Took the car for a test drive as well as looked around and in the car. Glad I did Daisy Unga emailed us immediately and we met her that same day. Took the car for a test drive as well as looked around and in the car. Glad I did because we discovered the car does not have a spare tire. I asked questions on the options about a spare which she answered. She gave us the numbers to purchase the car as well as the cost to add body side molding. We purchased the car and she showed me detailed things within the car and set up my phone to the car. Matt did the finance portion and showed us the alarm option and service options available. Did not feel pressure from either. I felt like they give you the facts and options and left it to us to make the decision. Good experience. More

I recently brought my vehicle in for service at Honda Serramonte, and I couldn’t be more impressed with the outstanding customer care provided by Jerald Tugalde and his team. Jerald was courteous, knowle Serramonte, and I couldn’t be more impressed with the outstanding customer care provided by Jerald Tugalde and his team. Jerald was courteous, knowledgeable, and communicated clearly every step of the way. One of the parts—the seatbelt buckle—had a long delay, but Jerald kept me updated and apologized several times for the wait. I understand that this part can often take time to replace, and I truly appreciated his honesty and empathy throughout the process. Now, I feel completely safe in my 2005 Honda Pilot knowing it was properly diagnosed and serviced. Thank you, Jerald, for going above and beyond—I highly recommend this service department to anyone looking for reliable and excellent care! More

Super low-pressure sales let me take my time and find the right car for me. No pushy upsells until the last minute when they try to get you to buy extended warranties, etc. But overall, a good experience for right car for me. No pushy upsells until the last minute when they try to get you to buy extended warranties, etc. But overall, a good experience for what it's worth. More

Daisy Unga was the person whom serviced me, she was excellent! The manager MATT helped quickly complete the transaction. excellent! The manager MATT helped quickly complete the transaction. More

I was greeted by Daisy Unga. Daisy was professional, friendly, patient, intelligent. I would buy a car from her immediately. Daisy was professional, friendly, patient, intelligent. I would buy a car from her immediately. More

Excellent service, from sales team to sale manager, Steven the sale manager is extremely knowledgeable and helpful, we will recommend all my friends 🥰 Steven the sale manager is extremely knowledgeable and helpful, we will recommend all my friends 🥰 More

Exceptional service! I purchased a used vehicle and was carefully walked through the entire process with great care. I purchased a used vehicle and was carefully walked through the entire process with great care. More

Flexible, comfortable, clean, understandable, customer service, hospitality, detailed, fun, fast. Overall pretty good for everything service, hospitality, detailed, fun, fast. Overall pretty good for everything More