Honda of Serramonte

Friendly sales, eh when you need service So this review is for my last 2 purchases at this dealership. The sales people are friendly, nice (but they’re always nice when you’re buying). I can’ So this review is for my last 2 purchases at this dealership. The sales people are friendly, nice (but they’re always nice when you’re buying). I can’t give this place 5 stars cause the service department was pretty crap the last time I had to bring my previous car (2014 CRV) in. Bobbi in sales offered me a comp detail cleaning which turned out to be a total joke- I’m still mad about it. Wasted 3 hours of my time on a Sat. So hopefully I won’t have to go back to their service department- I don’t recommend them. But the buying process was fine- as expected. The sales and finance folks are nice. I like the no need to haggle pricing. More

Excellent Sales Department Staff So the evening that my son and I went into Honda of Serramonte in Colma, CA. We asked for Aaron Cornejo whom my son had initially had contact with an So the evening that my son and I went into Honda of Serramonte in Colma, CA. We asked for Aaron Cornejo whom my son had initially had contact with and had test driven a 2018 Honda Touring. That's who we had asked for the evening I had went in to now test drive one for myself. Aaron was very professional and has a great personality he was outstanding. I ended up purchasing two of the new 2018 Honda Tourings. Also we had the pleasure of dealing with Marcin Pendzialek, what an awesome guy, very professional, courteous, and always looking out for the buyer.. Thank you Marcin. Also Aung, the financial person and Mele, wonderful lady, loved her way of dealing with the customer, last but not least the information desk gal Kim.. Very nice! Good going Honda of Serramonte you have a great team of people working there 👍, I will recommend your dealership too the people i know. Sincerely, Michelle Bonnello More

Quit and clean sorrounding Great customer service with Eric Wu, very helpful approachable and asking you if you need something or have question, in doing his job. Thank you to h Great customer service with Eric Wu, very helpful approachable and asking you if you need something or have question, in doing his job. Thank you to him. More

Capampangan123 ELA IS MY SALESPERSON EVER SINCE I CAME IN UNITED STARES WE CAME SAME PLACE IN THE PHIKIPPINES CAPAMPANGAN SHES GREAT SGW HELP YOU EVEN YOU ALREADY B ELA IS MY SALESPERSON EVER SINCE I CAME IN UNITED STARES WE CAME SAME PLACE IN THE PHIKIPPINES CAPAMPANGAN SHES GREAT SGW HELP YOU EVEN YOU ALREADY BOUGHT TJE CAR IF YOU CALL HER SHE WILL CALL YOU RIGHT AWAY PLEASE LOOK FOR HER IF YOU LOOKING FOR A CAR More

Great experience!! Went at serramonte honda to look for a civic ex in red. Ela Garon was there to help us out every step of the way. They didnt have the color that we wa Went at serramonte honda to look for a civic ex in red. Ela Garon was there to help us out every step of the way. They didnt have the color that we want that day but they drove all the way to concord honda to get the color that we want so we can get it the following day. Over all it was great experience. I would recommend that store and Ela Garon. 👍👍 More

Best place for all services I made an appointment for oil change. Xavier was very professional, explaining everything clearly and with a smile. My car was finished a little early I made an appointment for oil change. Xavier was very professional, explaining everything clearly and with a smile. My car was finished a little early than estimated and returned in perfect condition. More

Integrity & Honesty I had such an Awesome experience with Tammy Kim eSales Associate Manager and Marcin Pendzaliek Internet Sales Associate this past December when buying I had such an Awesome experience with Tammy Kim eSales Associate Manager and Marcin Pendzaliek Internet Sales Associate this past December when buying my 16 year old daugjter’s 1st car. They were fast and efficient, we did everything over the phone! Tammy answered all of my questions. They scheduled me a VIP appointment, we test drove the car, loved it and bought it! Took less than an hour! I was Amazed how caring these two were to give me the Best deal and to make sure I was Happy with my purchase. There were no pressure sales, and I think they are so Awesome that I refer them all of the time! Two people with such great honesty and integrity! Thank you Tammy and Marcin for such a Wonderful and Special Experience😊 More

Vey bad service My sales person(Zahi Abukhader) asked me to give 5 stare rating when I bought my Honda Pilot. but due to his unprofessional behavior I am giving him n My sales person(Zahi Abukhader) asked me to give 5 stare rating when I bought my Honda Pilot. but due to his unprofessional behavior I am giving him no star. If I am able to give I would give him negative rating. Here is the story.. I have got new Honda pilot 2018 and there was wear and tear near passenger window. The sales person and sales manager both agree to fix asap but its been more than three/four weeks and no follow up. I have called multiple times to the sales person and he also not responded. On 8th of March, I spoke with him at 9:25am PST in the morning and he assured me to send all the pictures and proof of order but till 12:00pm PST I have not received any information. At 12:05 I have called again to customer service and transferred to one of the sales manger and his name is Francisco. He told me that they are going to order the parts today means they did not order before. Since, I have got my car I have been calling every week at least 2-3 times they lied about my order every time. On 13th of March they scheduled to fix my car and I dropped my car in the morning. In the evening when I went to pickup my car found that they did changed wrong rubber. when I saw my sales person he was unapologetic and looks unprofessional and was playing on his mobile. One of the manager came and promised to reorder the parts and let me know. More

great team matt is great buying car is stressful but with matt we enjoy the buying process matt is very polite and very calm explain all the features and walk us matt is great buying car is stressful but with matt we enjoy the buying process matt is very polite and very calm explain all the features and walk us around the dealership make sure we know where to do the service and giving the info that they offer shuttle incase we cannot wait for change oil.hope you guys hired more like matthew More

Kevin es el número 1 porque es muy atento paciente y muy servicial y ofrece unos muy buenos servicios y siempre busca como ayudar a todas las personas para que se vayan mu porque es muy atento paciente y muy servicial y ofrece unos muy buenos servicios y siempre busca como ayudar a todas las personas para que se vayan muy contentos y felices con su compra More