Honda of Serramonte

A+++ service and nice car! My old mini cooper tried to leave me so I looked for 2018 HRV from honda. This dealership gave me a good discount, and the sales(Wing) was super helpf My old mini cooper tried to leave me so I looked for 2018 HRV from honda. This dealership gave me a good discount, and the sales(Wing) was super helpful and professional. I eventually got my dream car with ideal color. Plus, the total price is very competitive! More

Service Dept. When I visited the Service Sept, I always see Darrell Wilson, he is the best, I trusted him with my Odyssey for so many years. When I visited the Service Sept, I always see Darrell Wilson, he is the best, I trusted him with my Odyssey for so many years. More

PROFESSIONAL, COURTEOUS, PLEASANT AND LOWEST PRICES I am on my fifth Honda. The prior four were purchased from the Honda dealership in San Bruno. I weathered the storm with the prior ownership and was I am on my fifth Honda. The prior four were purchased from the Honda dealership in San Bruno. I weathered the storm with the prior ownership and was encouraged when a new group purchased the dealership. There was some improvement in the new ownership, however, not enough to match the Serrramonte Honda dealership. I was in the market for a 2018 Honda. My shopping experience with the Serramonte Honda superior to the other dealership, that not only did I make the purchase for the 2018 Honda, I have decided to transfer all my warranty service requirements on my other Hondas to Serramonte Honda. I requested a price quote via the Internet. I received the best price quote from Serramonte Honda by far. Also, the quote was for a specific vehicle, clearly identified, that I was able to locate and take for a test drive. The salespeople were professional, courteous and fair. The staff was all very friendly. The facilities are very clean and include a large inventory. Of all the Honda dealerships in the Bay Area, I would give 10 stars only to Serramonte Honda, with the next closest dealership at 7 stars. I highly recommend this Honda dealership. More

Battery Sensor Recall Dropped off Accord to fix recall problem. Xavier was very friendly and knowledgeable. He said that it will be done at certain time and delivered. Dropped off Accord to fix recall problem. Xavier was very friendly and knowledgeable. He said that it will be done at certain time and delivered. More

Carina Amexcua Hern Awesome service from a very nice and pleasant service advisor. When I asked how long the wait would be she didn’t hesitate to tell me two hours. It w Awesome service from a very nice and pleasant service advisor. When I asked how long the wait would be she didn’t hesitate to tell me two hours. It was about two hours as well. Love the honesty and Carina was very kind and helpful as well. Telling us we could be dropped off at the nearby Target if we wished. We’ll definitely be back and I plan on scheduling all our service needs with Carina too!!!! More

Trusted service Went to Honda Palo Alto for oil change and they told me that my rear brake pads are at minimal. The car was just 29K miles and 90% highway drive. I Went to Honda Palo Alto for oil change and they told me that my rear brake pads are at minimal. The car was just 29K miles and 90% highway drive. I brought to Serramonte Honda and they confirmed that the car still has 70% left on the brake pads. I love the service at this dealer. More

Key battery and service Eric was pleasant, professional and friendly. Part was ordered, returned next day and the service was great and fast. Always nice to deal with Servic Eric was pleasant, professional and friendly. Part was ordered, returned next day and the service was great and fast. Always nice to deal with Service Department. More

Fast service. Went for a basic check up on the car. Xavier took care of it and didn’t try to sell extra stuff to me. I appreciate that. He was honest and didn’t try Went for a basic check up on the car. Xavier took care of it and didn’t try to sell extra stuff to me. I appreciate that. He was honest and didn’t try to rip me off. Five stars for him. P.S. Lol. Jimmy is still at Honda? I’m surprised. Dude needs training on trying not to scam customers to buy stuff they don’t need. More

Service Department Excellent, Customer service desk Poor. I had my car service, for a Honda Recall, I taking to the technicians, was a pleasant conversation, and they did the work in a timely manner. Excellen I had my car service, for a Honda Recall, I taking to the technicians, was a pleasant conversation, and they did the work in a timely manner. Excellent. The opposite applies for the customer service desk, the ladies need some training in the Human Relations, since they do not greet you and when ask for appointment, or questions, they respond in a bad mood or avoid you completely. You need to raise your voice for some one to help you. Thanks. More

Excellent Customer Service & Professionalism Darrell was very professional and very thorough with explaining the problem, assessment and service to complete the job required to fix my vehicle's p Darrell was very professional and very thorough with explaining the problem, assessment and service to complete the job required to fix my vehicle's problem. He assured me that everything will be taken care of and in addition to the repair, the service department performed a Multi-Point Vehicle inspection, much to my surprise and appreciation. Thanks! More