Honda of Serramonte

Thumbs up - Darrell (Service Advisor) Replaced rear brake shoes on 2005 Honda Accord on 12/28. So far so good with no issue other than a short squeak at the start. Appreciate the prompt se Replaced rear brake shoes on 2005 Honda Accord on 12/28. So far so good with no issue other than a short squeak at the start. Appreciate the prompt service and without having to haggle over the cost. Thanks Darrell and David (technician behind the scene) More

Eric is very experience and polite with client Service is good, timing is just right. Car so far runs pretty good. Price is right overall. Customer service is very friendly. Will refer to friends Service is good, timing is just right. Car so far runs pretty good. Price is right overall. Customer service is very friendly. Will refer to friends and relatives. More

VERY GRATEFUL Service was great, friendly and prompt" My experience at Honda was excellent. Although it was a busy day, my car was serviced promptly. Eric explain Service was great, friendly and prompt" My experience at Honda was excellent. Although it was a busy day, my car was serviced promptly. Eric explained me the service which had been performed and asked if I had any questions. He was very courteous and made sure I was completely satisfied. This is my second time assisted by Eric, he is efficient and very professional. I also want to thank the shuttle staff for the round trip service, very kind and professional. Very pleased with the service received in general. Thanks Honda Serranonte!!! More

Great service Needed car service and oil changed. Gregory Endres answered all my questions and got my car out in a timely manner. Your Honda service made my day esp Needed car service and oil changed. Gregory Endres answered all my questions and got my car out in a timely manner. Your Honda service made my day especially since great customer service is hard to find these days. Keep up the positive and friendly service!!! If we had another Honda to service , we would definitely come in again! More

Accommodating They were accommodating to our needs. They kept the shop open for us as we finished signing papers. Marcin was really good to work with. They were accommodating to our needs. They kept the shop open for us as we finished signing papers. Marcin was really good to work with. More

Excellent service Darrell wilson was excellent at helping me with my tire issue. It was late at night but everything was taken care of in a satisfactory manner. Darrell wilson was excellent at helping me with my tire issue. It was late at night but everything was taken care of in a satisfactory manner. More

Excellant service Had to take my car in for a recall on the battery sensor and also it was time for an oil change and other services. Teddy is my service advisor and he Had to take my car in for a recall on the battery sensor and also it was time for an oil change and other services. Teddy is my service advisor and he is "beyond excellent" in explaining what was needed and why. He is so professional and very thorough as well as being very courteous and he deserves commendations for sure. The length of time I was there was appropriate for all the things that were done to my car. More

Confused Busted tail light, simple right? But suddenly I was faced by $300 charge! With my hope and prayers, I got it for free. The reassurance of the ser Busted tail light, simple right? But suddenly I was faced by $300 charge! With my hope and prayers, I got it for free. The reassurance of the service adviser gave me the hope not to pay unexpected expenses. More

excelllent service and appreciate having the free extras All went well, a recall service but instead of 20 minutes it took 6 hours. Poor scheduling but once attended to service was satisfactory and accordin All went well, a recall service but instead of 20 minutes it took 6 hours. Poor scheduling but once attended to service was satisfactory and according to plan. More

90,000 mile check up Long line in appointment line but 2 employees had called on sick. Thorough review of car's history as basis for planning appropriate service. Car Long line in appointment line but 2 employees had called on sick. Thorough review of car's history as basis for planning appropriate service. Car evaluated during service and additional service recommended. Some taken and some not taken. Good explanation of rationale for recommendations. Xavier was helpful and efficient. I would return in the future for service at Honda of Serramonte. More