Honda of Superstition Springs

I was completely satisfied with the experience of buying a new vehicle from this dealership. I will certainly recommend it too anyone who ask about it, even if they don't ask. A very neat and orderly faci a new vehicle from this dealership. I will certainly recommend it too anyone who ask about it, even if they don't ask. A very neat and orderly facility with pleasant surroundings, with few distractions. More

The experience, overall is a good one. However, the buying process takes WAY too long! And, I don't appreciate being stuck back in the "black hole" you call financing to be pressured in to one more "d buying process takes WAY too long! And, I don't appreciate being stuck back in the "black hole" you call financing to be pressured in to one more "deal". Why don't you just lay all your cards out on the table from the very beginning, so that the consumer knows exactly what they're getting; warranty (extended) and the gap insurance. Most people feel pressured in to adding those things, and you get them after they have been in your dealership for 6 hours, they're tired, and hungry and can't think clearly. That seems unfair. More

It was a pleasure working wiht Koushi and Cameron on the lease of a new Honda Accord. Both men were professional, friendly and did a great job going through several different options with several different lease of a new Honda Accord. Both men were professional, friendly and did a great job going through several different options with several different cars. Cameron went over several financing options regarding 2 models of the Accord and the Accord Crosstour. When we originally made our appointment with Koushi we told him we were very upside down in our current car loan. He didn't seem discouraged by this at all! He told us to come in and they would see what we could do regarding the trade and a new lease or purchase. Koushi even rode with us to pick up the car we traded since we hadn't driven it to the dealership!!! Amazing service I would go there again to buy ANY car. More

This honda dealership an exceptional place. The people here treat you with respect and above all they are honest. I have been to many dealerships where they use such hard sales tactics I really feel that here treat you with respect and above all they are honest. I have been to many dealerships where they use such hard sales tactics I really feel that I don't want to return. The people at Honda Superstition Springs make you feel at home before, during, and most importantly after a sale. I have been taking my wife's HOnda Oddessy there for service for the past year and half and I can always say I feel at home there. They alway adress any issues I have and I continue to feel as though I had made the best choice in choosing a Honda. Infact with my second car purchase I considered other manufactures that offered equally good vehicles for sale. The thing that made me choose Honda over the others was the service. I feel they have good quality cars and a service center that keeps them running in perfect shape! What more could I say? This dealership is head and shoulders above the competition! I pasted my two Sales person's information Bellow. Dan Ngo Fleet & Internet Director Honda of Superstition Springs 6229 E. Auto Park Dr Mesa, AZ 85206 dngo@supershonda.dealerspace.com Koushyar Momtazian Internet Sale Consultant Honda of Superstition Springs 6229 E. Auto Park Dr Mesa, AZ 85206 koushi@supershonda.com More

I was so pleasantly surprised by our experience. It was by far one of the best experiences in a dealership that I have have experienced. Chris Zamora was warm and friendly, Karen very nice, and Elvis refre by far one of the best experiences in a dealership that I have have experienced. Chris Zamora was warm and friendly, Karen very nice, and Elvis refreshingly different and attentive. Seeing Pat in finance was like visiting with an old friend. We felt that we got a great deal and love the car. Still need to go back and get after market merchandise but I feel confident that it will be another wonderful trip there. Thank you! More

I purchased my car from Honda of superstition spring a year and a half ago. The car I purchased came with a 2 year 100mile extended warranty. I though I was getting a pretty good deal. I have had little p year and a half ago. The car I purchased came with a 2 year 100mile extended warranty. I though I was getting a pretty good deal. I have had little problems with the car until just recently. My warranty will expire in 15k or a matter of months. The transmission in my car has started to malfunction. Taking the advice of the service department, I had the fluid changed to verify that wasn't the problem, before risking the RIDICULOUS $110 diagnostic FEE. So I had the fluid changed and the malfunction persisted. I took my car to Honda of Superstition springs to have it diagnosed for warranty repair. They told me it would cost $200 if it is covered under warranty, and $110 if its not and they do nothing. I waited 2 days for there tech to diagnose it, and to call an "inspector" to diagnose it again. The transmission malfunctioned for the tech but not the "inspector" and the denied the claim. The chose not to charge me $110, so I left it with them again, and reiterated that the transmission had to be cold to malfunction completely. I waited 2 more days. This time I rode with the "inspector" and the transmission did malfunction with the inspector and the tech in the car. The transmission grinds in 3rd and 5th. The inspector claims there was a leak on the transmission, leading to the transmission being under filled damaging the syncros. When in fact there is fluid coming out of the breather at the top of the transmission because the tech at the dealership who changed the fluid, overfilled the transmission. More

There was a car that I really liked at this dealership so I went over there to apply for finance. Before I went there I was pre-approved at Cardinale Way Mazda, but Honda had a car that was in my price range I went over there to apply for finance. Before I went there I was pre-approved at Cardinale Way Mazda, but Honda had a car that was in my price range and more of what I wanted. I drove over there and no one offered a test drive on the car. I did the paperwork and they said they could not give me an answer because their finace manager was not there. They "supposidly" called her and asked her to come in. So I left. I called the next morning at 9 am and asked if she was there or when she would be, they told me 9am. So I went back up there and when I got there they told me that she now wouldn't be in until 12... So I waited. After all of this she couldn't even give me any answers said she would have to figure it out and the bank had a hold of 1 hour and 45min, so I left again and she said she would be calling me by that evening or tomorrow and... and take a wild guess... She did not. Overall, I felt like this dealership was just giving me the run around. They were not sensative to my situation and I think when it comes to financing someone a dealership should always have someone there during sales business hours to get you an approval or a denial, it shouldn't resort to one person who is not there. I ended up getting a car that I am very happy with from CardinaleWay Mazda who was absolutely amazing and NOTHING like Super S Honda!!! They we a million times better!! I would never go back to them, or refer anyone there. If anything I would deter customers from going there!!! More

I came in responding to a price I had received through an Internet/Fleet quote but ended up haggling anyway, which was frustrating. After we agreed upon a price for my trade and the car I had test drove the Internet/Fleet quote but ended up haggling anyway, which was frustrating. After we agreed upon a price for my trade and the car I had test drove they started the paperwork and I was ready to head home with a new pilot until they presented me with a much higher than expected monthly fee. It turns out they attempted to finance me with an absurdly high rate. I used my phone to get on the Internet and within minutes had a rate 2.5% lower than what they had offered. They came back a moment later with a matching rate and a story that the manager was able to talk Honda credit into lowering my rate. What a load of B.S. - they had attempted to put me into some financing that I am sure would give them some commission and then called Honda credit after I protested. After they recalculated the payment with the new rate the figure was still higher than I expected and I asked to see the details...They had inserted almost a thousand dollars of misc. fees including some B.S. about a VIN tracking service for theft and window tint that I had not asked for. I walked out and I suggest you don't waste your time there, but if for some reason you have to, please watch the details carefully. More

I have purchased quite a few cars in my day and honestly I have never gotten the kind of service I got at Superstition Honda. I had a wonderful experience from beginning to end. I got the vehicle I wanted a I have never gotten the kind of service I got at Superstition Honda. I had a wonderful experience from beginning to end. I got the vehicle I wanted at the price I wanted without the BS that usually comes with buying a car. Ive been to the service department 3 times and was treated like gold.. Kudos Chris Zamora your staff is top notch.. Karen Black More

Wonderful experience at your dealership. Eric was very helpful and I am currently searching for a new honda. I will return to this dealership to purchase one because I was treated kindly but the service d helpful and I am currently searching for a new honda. I will return to this dealership to purchase one because I was treated kindly but the service department and by the GM I believe his name is Chris. I was impressed with this dealership from Top to Bottom. More