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Honda of Tiffany Springs
Kansas City, MO
1,331 Reviews
Why choose Honda of Tiffany Springs? Because no one cares more about their customers more than we do. And in addition to our top-notch customer service, our inventory is second to none. We provide an inventory of over 300 new Honda cars, crossovers, and SUVs for you to choose from, in addition to over one hundred high quality pre-owned models. If you are looking for a reliable, low-pressure dealership with lots of vehicles to choose from, Honda of Tiffany Springs serving Kansas City is it.
If you would like financing options and you are in the market to purchase a new Honda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Honda of Tiffany Springs will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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May 27, 2009
I will precede this with a disclaimer. The price we got was fair market value for the car and trade-in, but because of the inordinate hassle they have been, I'm not sure I would endure this again for a fre was fair market value for the car and trade-in, but because of the inordinate hassle they have been, I'm not sure I would endure this again for a free car. The price rating has been adjusted accordingly. I had multiple sales people team up on me to sell me a car I didn't really want. They were deceitful on the price, kept making stupid arguments, and would hardly listen to my firm price limit. They also broke at least a couple of laws in how they handled the sale (missing legally required paperwork). I would have to ask them for any extra paperwork half a dozen times, and sometimes go to a manager. When they finalized everything, I ended up with a used Jetta that only had 1 key (they cost around $300 from the dealer) and no owners manual. I had to talk to someone from the bank that owns their cars to get a door fixed that they had already "fixed" once before I bought the car, and they didn't get us the paperwork to title and license the car until 40 days after the purchase (past the 30-day deadline for registering it). Thankfully Northtowne Volkswagen also gave us an extra key, an owners manual, and an apology for Honda's behavior, when they were fixing the door. October 1st they got the notice canceling the extended service contract and gap insurance. They messed up the payment twice on the gap insurance, and I still don't have the full amount, when it's almost June. They have yet to pay me anything for the extended service contract. The first time I contacted them about any of it, they tried to tell me that I needed to do more than what required by the legally binding contract, and fulfilling it wasn't enough. Most of the other times they just tell me they're still waiting on the other companies to get back to them with information, which is probably a lie, since it usually takes me two minutes to get the information. They're also trying to charge me twice the cancellation fee on the service contract, when the contract doesn't allow one in Missouri, and deny me from collecting on the 10% penalty per month that gets assessed by Missouri law (385.206 paragraph 14). When I checked last month, the company managing the service contract still had it listed as active. Even if they take so long that they have to refund the cost of the car in penalties, buying from them won't have been worth the hassle. If I had the legal authority, I would force them out of business. Overall, I give them a rating of sadistic. "Very Bad" is would be quite an improvement. More
by jbo5112
Employees Worked With
Dianne, Mark (I think)
