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Honda of Tiffany Springs - Service Center

5.0

596 Lifetime Service Reviews

9200 NW Prairie View Rd, Kansas City, Missouri 64153

596 Reviews of Honda of Tiffany Springs - Service Center

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January 23, 2019

"Tie rod, and calipers and alternators, Oh my."

- Doc Gould

My alternator went out and brought my Odyssey to a halt. The team and Honda of Tiffany Springs got that fixed and also discovered and fixed both a damaged tie rod and a caliper that was locked up. Great, quick service and got me back on the road again.

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Recommend Dealer
Yes
Employees Worked With
January 21, 2019

"Operator Error is Washing Vehicle in Cold Weather"

- Doc Gould

On the way to watching our beloved Chiefs lose the AFC Championship game, I stopped to wash some crud off of my Odyssey, so it would look better while tailgating.Outside temp-around 20 degrees. On the way home, one of the power doors would not fully close, and would even reopen a little while driving, and the dome lights were on. I brought van in, they opened the doors in the warm service shop, and reset all pertinent codes. PROBLEM SOLVED.

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Recommend Dealer
Yes
Employees Worked With
Jason Fry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 23, 2019 -

Honda of Tiffany Springs responded

Thanks for giving us 5 stars! Sorry about the football outcome, but we are glad that we could at least help with your van. If you need anything else, please give us a call!

January 19, 2019

"Great service "

- Fitz304

Brought our 2018 Odyssey in for recall service. Mike Bair helped us quickly and professionally and kept me updated during the wait. At the end explained what had been done thoroughly and clearly.

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Recommend Dealer
Yes
Employees Worked With
Mike Bair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 22, 2019 -

Honda of Tiffany Springs responded

Thanks for your review! We are thrilled to hear that Mike could give you such a pleasant and profession experience with us! Congrats on your new Odyssey! Let us know if there's anything we can do for you in the future - we are more than happy to help!

January 17, 2019

"QUALITY, FAST AND QUALITY SERVICE"

- Goaljudge33

Kevin kept me informed throughout the servicing of my car. Snacks, bottled water and several Tv's were provided in the waiting area. Hats off to Kevin.

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Recommend Dealer
Yes
Employees Worked With
Kevin Selvidge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 21, 2019 -

Honda of Tiffany Springs responded

We are thrilled our service team could make the whole service process as simple as possible for you. We greatly appreciate you choosing us to help you with your vehicle and always want to make sure we show you how much we care about you. We are glad we could get you back on the road in a timely manner, and if you need anything else, we hope you will come back to see us again. Have a wonderful day!

January 17, 2019

"Always top notch service"

- Hondagirl

Always great customer service. Staff is always pleasant and the service lounge is cozy setting with snacks, large screen tv, and plenty of comfortable seating.

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Recommend Dealer
Yes
Employees Worked With
Mike Bair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Hudson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zac Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 21, 2019 -

Honda of Tiffany Springs responded

It is always awesome to see you, and we can't tell you how much we appreciate you stopping by with your vehicle. We are glad we could fix it in a timely manner. It was a pleasure to see you and hope you will come back to see our service team again. Have a great week!

January 16, 2019

"Service "

- Jeff,carguy

Jeff welcomed me after I entered the service department. Since this was my first visit after moving back to KC, there were a few things to check to update my car into their computer system. He patiently looked over the paperwork that I had and not at all "pushy" to suggest having unneeded services completed on my car. After explaining what services would be done, he kept me updated throughout the process. He was kind, trustworthy and easy to communicate with. I appreciate his help and would definitely feel comfortable speaking with him again concerning my car. Thank you, Jeff!

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Recommend Dealer
Yes
Employees Worked With
Jeff Hudson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 14, 2019

"Always a pleasure."

- Geezerfetus

Bought my van here. Got the life lube and it has been worth every cent. Doesn't hurt that I actually enjoy bringing the van in for maintenance.

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Recommend Dealer
Yes
Employees Worked With
Russ Law
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Fry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 16, 2019 -

Honda of Tiffany Springs responded

Thanks so much for the feedback and review. It's awesome knowing that we have been able to exceed your expectations with every visit! Be sure to let us know of any automotive needs you may have in the future. We're happy to help in any way that we can!

January 06, 2019

"Once again, my spool is cool!"

- Doc Gould

It never gets old, writing reviews of the great service provided by the service techs and my favorite Service Adviser Mike Bair, of Honda of Tiffany Springs. When you drive 200,000 miles a year, you're going to be a familiar face in the Service Department. I brought my 2009 Odyssey in because the driver's window had finally got so sluggish, it needed help. They quickly cleaned it, got it going again. But the beauty of having my Odyssey and Civic serviced here, they know my high weekly mileage and always give the vehicles a thorough going over. Today, that revealed that my spool valve had started leaking, and was leaking onto the alternator, which could cause it to fail if the valve were not replaced. That repair was done, and a minor exhaust leak that was detected was also fixed. I won't admit to the price (which was several hundred), but much under the estimate, and spared me replacing the alternator if this problem weren't noticed. Service like this doesn't COST, it PAYS.

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Recommend Dealer
Yes
Employees Worked With
Mike Bair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The mechanic, forgot his name
Jan 09, 2019 -

Honda of Tiffany Springs responded

Thank you for the great review, Doc Gould! We always look forward to seeing you and making sure your Odyssey and Civic are in tip-top shape! Thanks for always coming back to us and letting us know how your experience is. Drive safe out there and we'll see you next time!

January 04, 2019

"Mike Bair and service tech took great care of my CRV"

- Gma Susan

Very pleased from Honda Roadside Service to back on the road like new Timely and Thorough , including regular maintenance to avoid another visit very soon . Excellent Service from Mike Bair and Service Dept Techs, Thank you.

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Yes
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Jan 08, 2019 -

Honda of Tiffany Springs responded

Thank you for the great review, Susan! We are so glad to hear that you enjoyed your visit with us. We appreciate your visit and we will be sure to let our staff know to keep up the good work!

December 25, 2018

"Oil change"

- Joyce

Had Mike Bair as my service adviser. Very personable and knowledgeable. Service is fast and price is reasonable. Been going since 2009 and will continue to take my vehicle there even though I have to drive 30 mins one way.

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Mike Bair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 04, 2019 -

Honda of Tiffany Springs responded

Thank you for taking the time to write this wonderful review. Our team works hard to ensure a positive experience for all our customers. We are honored that you drive the extra time to come see us. We look forward to working with you next time!

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