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Honda of Tiffany Springs - Service Center

4.9

576 Lifetime Service Reviews

9200 NW Prairie View Rd, Kansas City, Missouri 64153

577 Reviews of Honda of Tiffany Springs - Service Center

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November 14, 2018

"Following theft of my daughter's key"

- Julie1

Mike was so accommodating at a moment when all seemed to be in shambles following a home invasion where my daughter's keys were stolen. Service was timely, professional and dependable. Thank you for your commitment to what we have experienced with Honda of Tiffany Springs Mike. Your help with the key issue was a huge check off on our long list of returning to a state of normalcy. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Mike Bair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 07, 2018

"Great Team and Service!"

- KCGL1800

I took our 2016 CR-V in for service on a Saturday morning. Kevin Selvidge was my Service Advisor. He answered all my questions and the work was done promptly and right the first time. I appreciate the courteous and responsive service and attitude. I'll be using Kevin and his team for all future work on our CR-V.

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Recommend Dealer
Yes
Employees Worked With
Kevin Selvidge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 04, 2018

"Kevin is wonderful!"

- TammyL

Kevin is an awesome Service Advisor. He is extremely polite and courteous. He explains what service my car need and works out the best plan at the best cost. I consider him to be honest and I highly reccommend him.

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Recommend Dealer
Yes
Employees Worked With
Kevin Selvidge
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 02, 2018

"Great service!"

- MGM

Jason was extremely helpful, informative about what services needed to be completed and courteous of my time. I appreciate all the hard work at this dealership! Thank you!

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Recommend Dealer
Yes
Employees Worked With
Jason Fry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 02, 2018

"Mike is the best "

- sdsti

I have always had great experiences with Mike. He goes far beyond what you would expect a normal person to do in that job. He is the very best!!!

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Recommend Dealer
Yes
Employees Worked With
Mike Bair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 01, 2018

"Timely & courteous."

- Angle, Jane

Jeff Hudson was very helpful and kind. He is an asset to your company. I appreciated his help and would ask for him again. Thanks.

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Recommend Dealer
Yes
Employees Worked With
Jeff Hudson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 28, 2018

"Nothing Scary about encountering this Jason "

- Doc Gould

A week ago, I was nearing 200,000 miles on my 2009 Odyssey, and had the timing belt replaced and needed a tensioner as well. Then after driving another 2000 miles this week, I got the maintenance codes for a tune up and valve adjustment, transmission service, and an oil change and tire rotation. Since I had to work this particular Saturday, I left the van for the day. The work was completed and I picked up the van shortly before the close of business for the day. Now, the Odyssey is in tip top shape for the winter, and for the 2000 miles that I drive it weekly. I was also surprised that the final price was lower than the estimates for each of the services performed. There are so many reasons that Honda of Tiffany Springs is the ONLY service department that I will let work on my 2008 Civic and 2009 Odyssey.

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Recommend Dealer
Yes
Employees Worked With
Jason Fry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Zac Thomas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 24, 2018

"The Great Hotcakes Hoax-aka-The Phony Flapjack Flap"

- Doc Gould

We had just had our first cold night of the season, and I turned my heater on to get the car toasty. For years, if I smelled something like pancake syrup in the car, I thought I must have an antifreeze leak and it was being burnt somewhere. I brought the car in, and service adviser Jason Fry, who had my coolant system and heating system checked out, but found nothing and sent me on my way. Three nights later, I was doing my weekly deep clean on the old Civic, and lo and behold, there on the floorboard was the McDonald's bag and left over platter with pancake/syrup residue from the day before my mysterious 'syrup smell'. It was that turning on the heater that warmed up that platter and produced the smell. Sorry, Jason. By the way, about a week later I had my 2009 Odyssey in to replace the timing belt at 200,000 miles and it needed a new tensioner as well. That service was quick, thorough, and I got a little discount as well (but I won't tell).

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Yes
Employees Worked With
October 21, 2018

"Complex issue with 2013 Pilot"

- oceanajoy41

I brought my vehicle in last week for an engine light that was on. They thought they had it repaired, but I had to return the following day after service was completed because the light came back on. They ran the codes and it turned out to be an issue they don't see very often. Jason did an excellent job of staying in communication with me and making sure that everything was taken care of. I appreciate the friendly, excellent follow through to make sure my vehicle is in the clear of any issues. Jason also made sure that I had a loaner vehicle to use even on his day off. Mike Bair should also be commended for excellent customer service as well. Thank you!

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Recommend Dealer
Yes
Employees Worked With
Mike Bair
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Fry
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 18, 2018

"Super Friendly People and The Best Customer Service Ever"

- bettybee

We get the best explanation of work done and feel very safe with our Ridgeline when we leave the dealership. Thank you for your dedication.

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Yes
Employees Worked With
Josh Ballentine
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kenny Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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