Honda of Tiffany Springs - Service Center
Kansas City, MO
753 Reviews of Honda of Tiffany Springs - Service Center
Excellent service Rylan Davis quickly met me and set up my A1 services: oil change and filter and tire rotation. The service was quickly done. Rylan met me in the com Rylan Davis quickly met me and set up my A1 services: oil change and filter and tire rotation. The service was quickly done. Rylan met me in the comfortable waiting room (great oatmeal raisin cookies and good coffee!) and showed me that the performance of my 4-year old battery was declining; since the replacement price was very reasonable, I OK'd replacement. They replaced the battery very quickly. The complimentary maintenance checks were thorough and the feedback on my tires and brakes were clear. The overall price was very reasonable, especially with the help of the coupons I had received in the mail and by email. Rylan Davis was friendly, courteous, professional and very efficient. I appreciated Jeff Hudson, now the Service Manager, remembering me from previous visits and stopping by to say hello in the waiting room. As usual, dealing with Honda Tiffany Springs was a great experience. More
Great customer service I enjoyed being able to work with Brody from start to finish. He was informative and kept me updated on the progress of my Accord. By far the best ser I enjoyed being able to work with Brody from start to finish. He was informative and kept me updated on the progress of my Accord. By far the best service experience I've had. More
Express Oil Change-No such thing and repairs needed are not I have been going to this dealership for oil changes and someb maintenance for more than 5 years with my car that has only had two owners. The previou I have been going to this dealership for oil changes and someb maintenance for more than 5 years with my car that has only had two owners. The previous owner was family. I cringe every time I go because the quality of service has continued to decline. I always leave with an issue they say is urgent to repair. My mechanic who I have always gone to will look at the issues and they have been wrong every time. I feel bad for those who they trick into it. The most recent visit was for an express oil change and alignment check. I had an appt. and arrived at 7:45 on a Saturday morning to beat the rush. At 9:15. I finally went looking for my car in the service dept. and saw it sitting outside. I asked the first person I saw in the service area where my paperwork was and what the hold up was. He found it sitting on someones counter and quickly checked me out. I had received an offer of 10% via email and booked the appt. through the link. After leaving mad I checked the paperwork and no discount was taken off. Nothing express about how long this took, no discount which was sent in an email, and no discount offered because it took forever. I have several other friends who now go elsewhere also because they feel the service has declined. I know I won't be back to this location. They are overpriced and do not back up the express service. When it does not happen you still pay after they have wasted your time! More
Mike Bair I've known Mike Bair and Jeff Hudson for a number of years. Both gentlemen are thorough and professional. Work is performed well and on time. I've known Mike Bair and Jeff Hudson for a number of years. Both gentlemen are thorough and professional. Work is performed well and on time. More
Oil change Eddie was cordial and respectful. He was courteous and explained upcoming diagnostics that would be needed on my civic. Really enjoyed my experience w Eddie was cordial and respectful. He was courteous and explained upcoming diagnostics that would be needed on my civic. Really enjoyed my experience with the service department! More
Timing belt, rear diff, timing belt tensioner, water pump Brody did a fabulous job. Kept me informed and gave me advice on what not to do and what should be a priority. That's especially important when you Brody did a fabulous job. Kept me informed and gave me advice on what not to do and what should be a priority. That's especially important when you are doing a $2K project like timing belts, valve adjustment, plugs, etc. My ridgeline is running great, finger crossed, and it's largely thanks to my friends at HoTS!! Bruce More
Great American Service My hats off to Tiffany Springs Honda Dealer service and in particular, Mike Blair for service knowledge, skills and abilities ensure quality service, My hats off to Tiffany Springs Honda Dealer service and in particular, Mike Blair for service knowledge, skills and abilities ensure quality service, vehicle safety and recommendations on service needs. More
Excellent service My 2011 CRV WENT IN FOR AN OIL CHANGE AND I HAD TOLD DENNIS TO MAKE SURE IT WAS IN GOOD WORKING ORDER FOR WINTER. MY CAR NEEDED SEVERAL THINGS, THAT My 2011 CRV WENT IN FOR AN OIL CHANGE AND I HAD TOLD DENNIS TO MAKE SURE IT WAS IN GOOD WORKING ORDER FOR WINTER. MY CAR NEEDED SEVERAL THINGS, THAT FRANKLY DIDNT SURPRISE ME A GREAT DEAL. I NOW FEEL VERY SAFE AND COMFORTABLE. More
Oil change and more I came in to have my oil changed and to have a tire looked at, but Jason checked 2 air filters for replacement that I wouldn't have even thought to re I came in to have my oil changed and to have a tire looked at, but Jason checked 2 air filters for replacement that I wouldn't have even thought to replace and the car wash was a nice touch too! I won't take my Honda anywhere else. More
Someone you can trust I have had the pleasure of working with Mike for over 20 years. He is honest and fair. I am not knowledgeable about cars so it is critical to be abl I have had the pleasure of working with Mike for over 20 years. He is honest and fair. I am not knowledgeable about cars so it is critical to be able to trust someone to tell me what services my vehicles need without worrying that I am being taken advantage of.... Thank you, Mike! More