Honda of Toms River

I buy a new car so I don't have to deal with repairs. After having my car for a year and a half, I have to have it repaired, due to a recall. I wanted a loaner car. I was told that was not an option. Val After having my car for a year and a half, I have to have it repaired, due to a recall. I wanted a loaner car. I was told that was not an option. Valet service is only available on weekdays. That was not going to work for me. I was told when I made the appointment someone would take me home when I dropped it off and come get me to pick it up. I had my neighbor to take me when I dropped it off. I asked if someone would pick me up to get my car. He said he would work on it. When I got the call to pick up my car there was no one available to get me. Fortunately, my neighbor was able to help me. The receipt is being mailed to me for some reason, I don't know why. It's very frustrating to spend my only day off without a car and having to find someone to drive me back and forth, especially for a recall. Everyone is very friendly and pleasant and seem to take good care of my car, but I should have been better accommodated. More

Pleasant, respectful and helpful service. The gentleman that helped me explained everything in detail to me, and called as soon as my car was done. that helped me explained everything in detail to me, and called as soon as my car was done. More

Location is great. Service department is easy to get an appointment with. My service writer Tom makes everything clear and gives prices. I purchased a new CRV at the time of service. The sales staff was appointment with. My service writer Tom makes everything clear and gives prices. I purchased a new CRV at the time of service. The sales staff was honest and very helpful. This will be my place for sales and purchase for a long time! More

Great service Dept. Always work to get you in and out as quickly as possible. Customers waiting room needs up dated with more than vending machines quickly as possible. Customers waiting room needs up dated with more than vending machines More

I had an oil change the service was xxxxx and informative. I waited in waiting room had cappuccinos very comfortable. Always great see ice!!!! I will come again. informative. I waited in waiting room had cappuccinos very comfortable. Always great see ice!!!! I will come again. More

When I checked in on Wednesday evening, the service man was pretty abrupt with me. So much that my daughter, who was with me and who’s car it actually is, was surprised at the way he said things about the was pretty abrupt with me. So much that my daughter, who was with me and who’s car it actually is, was surprised at the way he said things about the service to me. I usually get great service, but I was pretty taken aback by this. Also, the car was supposed to be done by 3:00, but it was closer to 4:00. I was told it would be started first thing Thursday mort, but I was told that they were busy. Makes me the think twice about bribing my 3 Honda vehicles back in for service. All in all, I was very happy. The car runs great, but the first service man needs to speak a lot nicer to customers! More

Honda. 37 is notorious for finding things wrong with the car I had to bring it to another dealership to find out there was nothing wrong with the car that route 37 said I had $1400 worth of repairs so I wou car I had to bring it to another dealership to find out there was nothing wrong with the car that route 37 said I had $1400 worth of repairs so I would not recommend and I will not be going to going back there More

I had a very good experience for buying my first car. the staff was very kind and made me feel like i understood the process staff was very kind and made me feel like i understood the process More

Over at Honda of Toms River on rt. 37, Ben, Izzy and Anthony were great helping us get into a new car!!!! Thank you so much! Anthony were great helping us get into a new car!!!! Thank you so much! More

Happy overall with experience but communication could be better. Never called when they promised to. Had to call to ask ETA of car and plates better. Never called when they promised to. Had to call to ask ETA of car and plates More