Honda of Toms River

I would rate this dealer the very best in Toms River. I I would rate this dealer the very best in Toms River. I felt very safe. Excellent adherence to pandemic guidelines. Friendly experienced staff. I would rate this dealer the very best in Toms River. I felt very safe. Excellent adherence to pandemic guidelines. Friendly experienced staff. No pressure. Would definitely recommend. More

Quite impressive! Everyone adhered to pandemic guidelines. Smooth experience buying a new car and trading in an older one. We are pleased with our new purchase and look forward to learning all t guidelines. Smooth experience buying a new car and trading in an older one. We are pleased with our new purchase and look forward to learning all the new gadgets! We are especially pleased to have worked with Doug Lazaro again. He is one of your top men in this dealership. We feel confident working with him. We give him a 10 in all categories. Thank you. Rose and Don Celidonio More

I saw a Ridgeline online that I was interested in and went in and they set me up with Doug Lazaro. Very professional and honest as well as personable. He took his time and treated me with respect as we w went in and they set me up with Doug Lazaro. Very professional and honest as well as personable. He took his time and treated me with respect as we went through the numbers and the process of purchasing the vehicle. Thank you Doug! More

Always great thorough service. Friendly, polite and welcoming team. Very good at explaining things. Always happen to do business with them. We buy all of our Honda’ cars here. welcoming team. Very good at explaining things. Always happen to do business with them. We buy all of our Honda’ cars here. More

Great experience very smooth. Salesman Doug Lazaro is great in the process and takes his time showing how to use the car. Dealership is tops. great in the process and takes his time showing how to use the car. Dealership is tops. More

Went there for service, ended up buying a used car. Salesman (Doug Lazaro was first rate, very realistic and easy to work with. Service was another story. Went for air bag recall, bought recommende Salesman (Doug Lazaro was first rate, very realistic and easy to work with. Service was another story. Went for air bag recall, bought recommended brake fluid flush. Brought car home, and had a brake line blowout and nearly lost brakes. My regular mechanic said corrosion. Why didn't Honda dealer mechanic find this. More

They were very easy to work with and fixed my car in a timely manner from the check in to the pick up it was seamless timely manner from the check in to the pick up it was seamless More

Mechanic service is poor and they are careless. Two weeks after an oil change, all of my oil had leaked due to the poor service provided. after an oil change, all of my oil had leaked due to the poor service provided. More

Dealer was great, Salesman was better,Doug Lazaro made it very easy to buy a Used Nissan Rogue,My trip from cherry hill NJ . Doug Made ne feel comfortable with out the heavy sales pitch He went out of his very easy to buy a Used Nissan Rogue,My trip from cherry hill NJ . Doug Made ne feel comfortable with out the heavy sales pitch He went out of his way to find the second key from who ever traded the car in for another car from him. My purchase price was discounted from original because of Doug, I don't want the boss to get mad, he did the Honda dealer a favor by keeping my interest in doing business with Honda of Toms River, When it comes time to trade another car I would have to go to Honda of Toms river and ask for Doug Lazaro More

I had this review up earlier but was asked to take it down by the dealership, which I did. After thinking about it for some time I have decided to repost it with an update to let others form their own op down by the dealership, which I did. After thinking about it for some time I have decided to repost it with an update to let others form their own opinion. I had to bring my 2016 Civic, which I bought new at the end of 2015, in for service in 2017 due to oil leaking from the oil pan gasket area, At that time it was under warranty so the repairs were covered. The invoice states that they "resealed" the problem area. Also at that time the car only had about 25,000 miles on it. Last month the same problem reappeared with the oil leaking from around the oil pan. I brought the vehicle back to the service dept. and I was told that the repairs, with an oil change, would total $553.00 as the extended warranty had expired. I tried to explain to the service rep. of the previous problem and that there seemed to be a lingering issue as the car is not yet even 5 years old, especially a honda, should not have issues with oil leaking from the oil pan seal. I also thought that the price was outrageous as the part costs totaled $30.00 and the labor was almost $475.00 but that is besides the point. I had the work completed as I was worried about a more serious problem occurring with oil leaking. I contacted the Honda corporate office but they told me there was nothing they can do since the car is no longer under warranty. I then left a message on the dealer website. The following day I did receive a call from the service manager and after talking with him they did offer me $150.00, and he asked me to remove the review I had posted on this site. At the time I told him I would accept the money and I did remove the review. But as I thought about it overnight I decided that I was not going to accept the money as I feel that I have still been wronged in this situation. I feel the problem should have been addressed at no cost to me as obviously there is a problem with the vehicle for it to have experienced two oil leaks and is not even 5 years old yet. I have been a loyal Honda customer owner since 1998 and I have never had this type of issue with any of the multiple other civics I have owned over that time. I told the service manager I appreciated him reaching out to me and for the offer but I can not accept it. To me it is not an issue of the $150 but there is a bigger picture here. That being said, moving forward, I will be giving my business elsewhere. I am not posting this to hurt the business or anyone in particular but I just feel I need to state my experiences so others can form their own opinions. More