Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Toms River - Service Center

Toms River, NJ

4.6
3,135 Reviews
Call Service Center (732) 427-8408

3,135 Reviews of Honda of Toms River - Service Center

Sort by
April 06, 2025

The service rep acted like he didn’t believe that I could have a problem. The problem is back and worse. More

by KSPADE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Scelfo
Report | Print
Apr 08, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

April 05, 2025

We have had many absolutely horrible experiences with the service department at Honda of Toms River. We have since found another place to have our cars serviced. We have purchased about 5 vehicles over the More

by dolphindom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Katawick
Report | Print
Apr 08, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

Apr 09, 2025 -

dolphindom responded

We have already spoken to you and exchanged emails. You offered us a reduced amount of a refund in the form of service credit. Why would we consider returning to have our vehicles serviced after numerous frustrating situations? (Brakes done improperly, which had to be redone, couldn't find a leak in tire and my daughter had to point out to tech, and recent fix we had to pay for due to shotty timing belt service.) As I mentioned, we have been a customer for over 20 years and treated unfairly. It would take alot more than a phone call to make us consider coming back (full refund on cost of service correction to start). This post is to help others avoid your service department.

April 05, 2025

A nice place, people were great. It's a bit dated for people seeking service however was still fine More

by michaelgmcgowan
Recommend Dealer
Yes
Employees Worked With
Don't recall
Report | Print
Apr 05, 2025 -

Honda of Toms River responded

Thank you for your feedback, Michael! We're glad to hear that you found our team at Honda of Toms River to be great. We appreciate your understanding regarding the ambiance and are continuously looking for ways to enhance our service environment. If you have any further suggestions or need assistance, please don't hesitate to reach out to us. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

April 05, 2025

Service was extremely helpful and went very fast. All questions were answered and left feeling confident recall was performed properly. More

by julia derzsak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Honda of Toms River responded

Thank you, Julia, for your wonderful review! We're thrilled to hear that our team at Honda of Toms River was able to assist you effectively and efficiently. Your confidence in our service means a lot to us. We look forward to welcoming you back next time! Sincerely, The Honda of Toms River Team

April 05, 2025

The service department is outstanding from Rick the concierge to Dean M service writer and the technician. Very pleasant experience. More

by Janetnewstart2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Miles , Dean M., Sean.
Report | Print
Apr 06, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Janet! We're thrilled to hear that you had an outstanding experience at Honda of Toms River. We take pride in our service team, and it's great to know that Rick, Dean, and our technicians made your visit pleasant. We appreciate your feedback and look forward to serving you again! Sincerely, The Honda of Toms River Team

April 04, 2025

To top off fluids took two hours and the salesman, who took pictures, never sent me a quote for my vehicle More

by PFALCONIO0
Recommend Dealer
Yes
Employees Worked With
Don't know the salesman's name
Report | Print
Apr 07, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

April 04, 2025

They bait and switched me on price, withheld my contract until it was too late for me to back out, and did not hold to their word. Avoid. More

by JMIKEMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Valanzola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario A
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

April 04, 2025

Good dealership. Excellent service department. Nice folks. Sales department was pleasant and easy to work with. More

by MIK0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Honda of Toms River responded

Thank you for taking the time to leave a review! We're glad to hear you had a positive experience with our dealership and enjoyed our excellent service department. At Honda of Toms River, we strive to make every interaction pleasant and easy for our customers. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

April 03, 2025

Professional and helpful. I felt well taken care of and the service was incredibly affordable. More

by Christine.ferg1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Honda of Toms River responded

Thank you, Christine! We truly appreciate your kind words about your experience at Honda of Toms River. It's great to hear that you felt well taken care of and found our service affordable. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 03, 2025

They are friendly, knowledgeable and helpful That is enough to tell how much I appreciate the service More

by mpb46
Recommend Dealer
Yes
Employees Worked With
Mike Cicone
Report | Print
Apr 04, 2025 -

Honda of Toms River responded

Thank you for your kind words! We at Honda of Toms River strive to provide friendly, knowledgeable, and helpful service to all our customers. We truly appreciate your feedback and hope to see you again soon! Sincerely, The Honda of Toms River Team

1
...
10
11
12
...
314