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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,140 Reviews
Call Service Center (732) 427-8408

3,140 Reviews of Honda of Toms River - Service Center

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March 27, 2025

3/25/25 multi point inspection found nothing wrong with brakes. 3/26/25 detected serious brake fluid leak. 3/27/25 informed right front brake cylinder failed and left side leaking. More

by RICHTAYLOR0043
Recommend Dealer
No
Employees Worked With
Michael Ciccone
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Mar 28, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

March 27, 2025

There not good sales person I won’t recommend anyone to them be ther someone More

by JERMAINEDE022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Lazaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

March 26, 2025

Met appointment time. Dean was very personable, professional, and explained service needs in detail. I never had any issues with this service dept. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Dean
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Mar 26, 2025 -

Honda of Toms River responded

Thank you, Jim, for your wonderful review! We're thrilled to hear that Dean provided you with personable and professional service, and we appreciate your loyalty to Honda of Toms River. If you need anything in the future, please don't hesitate to reach out. We look forward to assisting you again! Sincerely, The Honda of Toms River Team

March 26, 2025

Car died on me and I was able to get it serviced as soon as I got towed in. Personnel involved were all friendly and efficient in their service. I was happy when I left. More

by wmgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Magnavita in Service Dept.
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Mar 26, 2025 -

Honda of Toms River responded

Thank you for your kind words! We're glad to hear that you received friendly and efficient service during your visit to Honda of Toms River. It's our goal to make sure you leave happy, especially after a stressful situation like your car needing service. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

March 26, 2025

I was greeted promptly and after signing in was directed to the waiting room to await the shuttle service to take me home as the work was to last hours. The work was actually completed much sooner than I ex More

by MICHAELMONTROY1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2025 -

Honda of Toms River responded

Thank you, Michael, for taking the time to share your experience with us at Honda of Toms River! We're thrilled to hear that your visit was pleasant and that our team was able to assist you efficiently. It's great to know that the shuttle service and the quick turnaround exceeded your expectations. We truly appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, The Honda of Toms River Team

March 26, 2025

Great customer service,they were very helpful and friendly I would definitely recommend them honda is great More

by PHONIXPIERCE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Honda of Toms River responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our customer service at Honda of Toms River. Your recommendation means a lot to us! We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

March 25, 2025

Service advisor provided accurate waiting time of 1-1. 5 hours. I thought I'd be waiting at least 2 hours. Very nice staff! More

by TRACEYEORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 25, 2025 -

Honda of Toms River responded

Thank you for your kind review! We're glad to hear that our service advisor provided you with an accurate waiting time and that you had a positive experience with our staff at Honda of Toms River. We appreciate your feedback and hope to see you again soon! Sincerely, The Honda of Toms River Team

March 25, 2025

Mike ciccone was awsome very good communication fast and great service will definitely be back More

by Thomasfiemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ciccone
Report | Print
Mar 25, 2025 -

Honda of Toms River responded

Thank you! We truly appreciate your kind words about the great service you received. It's wonderful to hear that Mike Ciccone delivered excellent communication and a fast experience. We look forward to welcoming you back to Honda of Toms River soon! Sincerely, The Honda of Toms River Team

March 25, 2025

Always great bringing my card there and dealing with Mike Coccini He is always helpful More

by NAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Coccini
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Mar 25, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're glad to hear that you have consistently had a great experience with Mike Coccini at Honda of Toms River. We appreciate your loyalty and look forward to seeing you again for your future needs! Sincerely, The Honda of Toms River Team

March 25, 2025

TR Honda set up a convient appointment for the recall work that needed to be done. Since I had no ride they provided courtesy transportation to and from my home. I was notified as soon as my car was read More

by lyndaus
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
Report | Print
Mar 25, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback! We're thrilled to hear that your appointment for the recall work at Honda of Toms River was convenient and that our courtesy transportation made your experience even better. It's great to know we could assist you promptly and answer all your questions. We look forward to seeing you again! Sincerely, The Honda of Toms River Team

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