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Honda of Toms River - Service Center

Toms River, NJ

4.7
2,412 Reviews

2,412 Reviews of Honda of Toms River - Service Center

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March 01, 2021

Clean and professional. Explained the problem and choices. Provided courtesy shuttle to take me home and pick me up. Provided a discount for repeat customer More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 01, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

March 01, 2021

My service rep was very friendly and knowledgeable he took the time to explain everything that was being done and what needed to be done More

by michele.pereira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 02, 2021 -

Honda of Toms River responded

Thank you for sharing your experience! It is a pleasure to know that our team provided you with an excellent visit. Looking forward to seeing you here again!

March 01, 2021

I have been a Honda customer for the last 11 years. I've leased 7 cars in that time. Anytime I have needed something done to my cars Honda takes care of it with no issues. However this was the absolute wors More

by John Nieves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Lazaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Steve Lindstrom, Crystal Gayle
Mar 15, 2021 -

Honda of Toms River responded

Good morning. Please allow us to apologize for the negative experience you have had. We do not conduct business this way, and would like the opportunity to make matters right for you. I will be reaching out to you directly. Kind Regards, Nicholas Del Guidice

March 01, 2021

Had a great experience purchasing and servicing vehicle in this dealership. Very knowledgeable guys, short waiting time, everything gets done as it should be. Will definitely recommend. More

by red_hammer2002us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Steve Lindstrom, Crystal Gayle, Riverside Partners
Mar 02, 2021 -

Honda of Toms River responded

Thank you for sharing your experience! It is a pleasure to know that our team provided you with an excellent visit. Looking forward to seeing you here again!

March 01, 2021

Great customer service and support during my past visit. My vehicle came in for a recall and the team at Honda of Toms River did the rest. Russ More

by RUSS.ROTH1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rickie Amiscosa, Steve Lindstrom, Crystal Gayle, Riverside Partners
Mar 02, 2021 -

Honda of Toms River responded

Thank you for sharing your experience! It is a pleasure to know that our team provided you with an excellent visit. Looking forward to seeing you here again!

February 25, 2021

Robert the Service Mgr was very professional. During our conversation, he asked if we thought about a trade in and we mentioned we might consider a new car. He walked us to the showroom to meet the GM. B More

by Andrea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Rimerez, Brian S., Steve Lindstrom
Feb 26, 2021 -

Honda of Toms River responded

Thank you for the five-star review, Andrea! We are glad to hear of your positive experience. We appreciate your feedback and are looking forward to seeing you again in the future! Enjoy your new Pilot!

February 24, 2021

It took one hour and a half to replace a tire knowing I have tire replacement insurance with Honda while waiting for two children . Not pleased. More

by Michellelop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios, Steve Lindstrom, Riverside Partners
Mar 15, 2021 -

Honda of Toms River responded

Good morning. Please allow us to apologize for the negative experience you have had. We do not conduct business this way, and would like the opportunity to make matters right for you. I will be reaching out to you directly. Kind Regards, Nicholas Del Guidice

February 23, 2021

So easy to schedule an appointment. My Service Advisor ,Tom Scelfo , was very efficient and friendly . My repairs were done quickly . They had the tire in stock . More

by Hondalover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Scelfo
Feb 24, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

February 23, 2021

Tom was great. Professional, prompt, courteous. 25 words too much to require. Stopped Stop So for my first day and my friend and my wife ordered it for me to go back for a drink while waiting on a menu for More

by Ferreri.peg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Scelfo
Feb 24, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

February 19, 2021

Honda of Toms River service department is always a pleasure to deal with. Appointments are easy to make to fit my schedule. Prices are competitive to the garage I had used in the past. Waiting area is More

by lyndaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Tom
Feb 24, 2021 -

Honda of Toms River responded

Thank you for the excellent review! We appreciate your feedback and look forward to seeing you again in the future.

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