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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,117 Reviews
Call Service Center (732) 427-8408

3,117 Reviews of Honda of Toms River - Service Center

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December 25, 2024

Got alignment done, vehicle still swerves to the right, got a text from Dean asking if my issue was addressed properly, I responded back saying if there was anything that can be done with my problem, and I More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Textor
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 24, 2024

The service provided was top notch. The service personnel was very courteous and professional. Overall the dealership did a very good job. More

by DRYWALNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you found the service at Honda of Toms River to be top-notch, and that our team impressed you with their courteous and professional demeanor. Your feedback means a lot to us! We look forward to serving you again in the future.

December 24, 2024

It was easy and quick to make the service appointment. Was able to take me early and get my car done quicker than expected. More

by COURTANNEVAN1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that you found it easy to schedule your service appointment and that we were able to accommodate you early. At Honda of Toms River, we strive to provide quick and efficient service for our customers. We look forward to seeing you again for your next visit!

December 24, 2024

I was very satisfied with the service. Dean was very accommodating and made me feel very comfortable. Listen to my needs and made sure they were done. Ty Merry Christmas! More

by JAMBJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at the front desk was wonderful too!
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Dec 27, 2024 -

Honda of Toms River responded

Thank you, Ty, for your wonderful review! We’re thrilled to hear that you were satisfied with the service at Honda of Toms River. Dean is indeed a valuable team member who strives to meet our customers' needs. We appreciate your kind words and wish you a Merry Christmas as well! We look forward to seeing you again soon!

December 24, 2024

Very helpful and not pushy. Great people to deal with!!! I was in a tough spot and Emily Seaman understood and got me in my new wheels asap! And right where I needed to be finan More

by MJSGURAL
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Honda of Toms River responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Emily Seaman at Honda of Toms River. It's wonderful to know that she was able to help you in a tough spot and get you into your new wheels while meeting your financial needs. We appreciate your feedback and look forward to assisting you again in the future!

December 24, 2024

After many years of having Toyota I decided to switch choosing Honda Ridgline. Good experience with Honda of Toms River.. Thank your Douglas More

by VAIDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Ottinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Douglas at Honda of Toms River and that you've chosen the Honda Ridgeline. We appreciate your trust in us and look forward to assisting you in the future. Enjoy your new vehicle! Sincerely, The Honda of Toms River Team

December 23, 2024

As a first time mom and car buyer I am more than happy to say they were the friendliest and most helpful with all my questions and concerns and now I’m a proud owner of Honda civic I named Pam 🤣🙌🏼❤️ More

by GUILBEAUXDEVIN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 25, 2024 -

Honda of Toms River responded

Thank you so much for sharing your experience with Honda of Toms River! We're thrilled to hear that our team was able to assist you as a first-time mom and car buyer. Congratulations on your new Honda Civic, Pam! We hope you enjoy many wonderful adventures together. Don’t hesitate to visit us again for any future needs! 😊 Sincerely, The Honda of Toms River Team

December 22, 2024

Did recall work on my crv. Very professional and polite Work completed as promised. No problems More

by RTAYLO6840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can remember service dept employees name. But he was very good
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Dec 24, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're delighted to hear that the recall work on your CR-V was completed to your satisfaction. Our team at Honda of Toms River takes pride in providing professional and polite service, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

December 22, 2024

Very easy to drop off and pick up vehicle. Staff was friendly and the service was finished within the time frame they promised. More

by Gina727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone
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Dec 24, 2024 -

Honda of Toms River responded

Thank you, for your positive feedback! We're thrilled to hear that you found the drop-off and pick-up process easy and that our staff made your experience enjoyable. It’s great to know that we completed your service within the promised time frame. We appreciate your support and look forward to seeing you at Honda of Toms River again! Sincerely, The Honda of Toms River Team

December 21, 2024

Great service & professionalism shown. Everyone I dealt with was very courteous. Would definitely return for service. More

by PATSTOCHLINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Dec 23, 2024 -

Honda of Toms River responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you experienced great service and professionalism at Honda of Toms River. Our team is dedicated to providing courteous service, and we're glad you felt that. We look forward to welcoming you back for your next visit! Sincerely, The Honda of Toms River Team

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