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Honda of Toms River - Service Center

Toms River, NJ

4.7
2,399 Reviews
Call Service Center (732) 427-8408

2,399 Reviews of Honda of Toms River - Service Center

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June 01, 2024

They couldn’t find the leak in the air-conditioning system so now I have to wait till it gets hot again More

by Pampetroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gianchiglia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Honda of Toms River responded

Thank you for sharing your feedback with us. Please don't hesitate to contact us so we can work together to resolve this. We appreciate your understanding and look forward to assisting you further. Sincerely, The Honda of Toms River Team

Helpful
May 31, 2024

Service employee who explained everything to me was very nice, professional and understanding. The mechanics on the other hand rush through the work and skip simple steps. I would never have expected tha More

by NEWLOVE511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adel Kamel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Mike Ciccone | Service Manager (732) 349-7474 x 2106 | mciccone@hondaoftomsriver.com

Helpful
May 31, 2024

The staff were friendly, courteous, and professional. My description of the problem was listened to carefully and the problem was solved. More

by MENDELCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 05, 2024 -

Honda of Toms River responded

Thank you for sharing your positive experience with us! We are delighted to hear that our staff at Honda of Toms River provided you with friendly, courteous, and professional service. We are glad that your problem was carefully listened to and resolved to your satisfaction. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, The Honda of Toms River Team

Helpful
May 31, 2024

Great customer service. Speedy work. A great experience! I highly recommend Honda of Toms River. More

by lybrucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great service in the service department
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Jun 05, 2024 -

Honda of Toms River responded

Thank you for the wonderful 5-star review! We are thrilled to hear that you had a great experience with us at Honda of Toms River. We appreciate your recommendation and look forward to welcoming you back in the future. Drive safely! Sincerely, The Honda of Toms River Team

Helpful
May 31, 2024

Great service, great staff. nothing else to say. yada yada yada yada yada yada yada More

by Lilgab2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Service Dept
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Jun 05, 2024 -

Honda of Toms River responded

Thank you for the 5-star review! We appreciate your kind words about our service and staff at Honda of Toms River. We look forward to welcoming you back in the future. Drive safely! Sincerely, The Honda of Toms River Team

Helpful
May 30, 2024

Efficient. Great professional understood exactly what I needed and made every effort to get me the card that I wanted and within my budget. More

by MELISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Lazaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Springer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Honda of Toms River responded

Thank you for the glowing review, Melisa! We are delighted to hear that we could provide you with a professional and efficient car-buying experience at Honda of Toms River. We always strive to meet our customers' needs within their budget. We look forward to serving you again in the future or for you to share your positive experience with others. Drive safely! Sincerely, The Honda of Toms River Team

Helpful
May 30, 2024

I was seen on time and it took less time than they said it would. That was nice. More

by DEBELL620000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone service 5 stars.
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Jun 04, 2024 -

Honda of Toms River responded

Thank you for sharing your positive experience with Honda of Toms River. We are delighted to hear that you were seen promptly and that your service took less time than expected. We look forward to welcoming you back next time! Sincerely, The Honda of Toms River Team

Helpful
May 30, 2024

Servers advisor was very very helpful and understanding to my situation would recommend to anyone wanting to have their Honda serviced More

by PETERANWANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom scalfo
Report | Print
Jun 04, 2024 -

Honda of Toms River responded

Thank you for sharing your positive experience with us. We are glad to hear that our service advisor was helpful and understanding. We appreciate your recommendation and look forward to assisting you with your Honda in the future. Thank you for choosing Honda of Toms River! Sincerely, The Honda of Toms River Team

Helpful
May 29, 2024

Employees are very nice, the service department is very honest ! I trust them totally with my CRV. More

by cherylanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ciccone was very nice and explained in detail what needed to be done.
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May 31, 2024 -

Honda of Toms River responded

Thank you for the positive feedback! We're delighted to hear that you had a great experience with our service department and that you trust us with your CRV. We appreciate your trust and look forward to continuing to provide you with excellent service in the future. Feel free to share your experience with others! Sincerely, The Honda of Toms River Team

Helpful
May 28, 2024

I do not do surveys. The dealership did a good job. Yada yada yada yada More

by ANITA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have no idea the name of the gentleman name
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May 30, 2024 -

Honda of Toms River responded

Thank you for the 5-star rating, Anita! We appreciate your feedback and are glad to hear you had a positive experience with us at Honda of Toms River. If you have any further comments or need assistance in the future, please feel free to reach out. See you next time! Sincerely, The Honda of Toms River Team

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