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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,216 Reviews

3,216 Reviews of Honda of Toms River - Service Center

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December 28, 2024

All i can say is be careful and read fine print ! Make sure you see everything on paper copy before you sign anything , make sure financing doesn't scroll too fast on the tablet and everything is the More

by JMASC11
Recommend Dealer
No
Employees Worked With
Mark Gianchiglia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony sales manager 2 stars. Hand shake on price and didnt keep his word.
Dec 31, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

December 27, 2024

We came in for an oil change and they checked the car and discovered the battery was low. We got a new one. They kept us informed on what was going on and we were finished quickly More

by DIANEVOLPE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 28, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're glad to hear that you had a positive experience during your visit to Honda of Toms River for your oil change. It's great to know our team was able to keep you informed and assist you with the battery replacement efficiently. We look forward to serving you again in the future! Sincerely, The Honda of Toms River Team

December 27, 2024

I feel they wasted a lot of our time and in the end gave us the car and the loan we had asked for in the first place. At no point did anyone make us feel welcome and at one point I was very uncomfortable by More

by AIDAN.PHILLIPS04
Recommend Dealer
No
Employees Worked With
Frank Valanzola
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Springer
Dec 30, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

December 26, 2024

Prompt service was able to get a ride home while they performed the recall that was needed More

by HARRYSWENNEY08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Dec 27, 2024 -

Honda of Toms River responded

Thank you for your feedback! We're glad to hear you had a positive experience with us at Honda of Toms River and appreciated our prompt service. It's great to know our team was able to assist you with your recall while providing transportation. We look forward to serving you again in the future!

December 25, 2024

Tom was great, he took care of me and my car was ready the next morning. I really appreciate him and Honda of Toms River for helping me out. More

by JPPEREIRA1847
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 26, 2024 -

Honda of Toms River responded

Thank you for your kind words! We’re thrilled to hear that Tom provided great service and that your car was ready so quickly. Your appreciation means a lot to us at Honda of Toms River. We look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

December 25, 2024

Got alignment done, vehicle still swerves to the right, got a text from Dean asking if my issue was addressed properly, I responded back saying if there was anything that can be done with my problem, and I More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Textor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

December 24, 2024

The service provided was top notch. The service personnel was very courteous and professional. Overall the dealership did a very good job. More

by DRYWALNUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you found the service at Honda of Toms River to be top-notch, and that our team impressed you with their courteous and professional demeanor. Your feedback means a lot to us! We look forward to serving you again in the future.

December 24, 2024

I was very satisfied with the service. Dean was very accommodating and made me feel very comfortable. Listen to my needs and made sure they were done. Ty Merry Christmas! More

by JAMBJOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady at the front desk was wonderful too!
Dec 27, 2024 -

Honda of Toms River responded

Thank you, Ty, for your wonderful review! We’re thrilled to hear that you were satisfied with the service at Honda of Toms River. Dean is indeed a valuable team member who strives to meet our customers' needs. We appreciate your kind words and wish you a Merry Christmas as well! We look forward to seeing you again soon!

December 24, 2024

It was easy and quick to make the service appointment. Was able to take me early and get my car done quicker than expected. More

by COURTANNEVAN1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Vizcaino Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that you found it easy to schedule your service appointment and that we were able to accommodate you early. At Honda of Toms River, we strive to provide quick and efficient service for our customers. We look forward to seeing you again for your next visit!

December 24, 2024

Very helpful and not pushy. Great people to deal with!!! I was in a tough spot and Emily Seaman understood and got me in my new wheels asap! And right where I needed to be finan More

by MJSGURAL
Recommend Dealer
Yes
Employees Worked With
Emily Seaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Honda of Toms River responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Emily Seaman at Honda of Toms River. It's wonderful to know that she was able to help you in a tough spot and get you into your new wheels while meeting your financial needs. We appreciate your feedback and look forward to assisting you again in the future!

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