Honda of Toms River - Service Center
Toms River, NJ
3,216 Reviews of Honda of Toms River - Service Center
All i can say is be careful and read fine print ! Make sure you see everything on paper copy before you sign anything , make sure financing doesn't scroll too fast on the tablet and everything is the Make sure you see everything on paper copy before you sign anything , make sure financing doesn't scroll too fast on the tablet and everything is the same on paper copy and tablet . They sneak other fee’s in after agreeing to a price ( Tony the sales manager knows he agreed to a price and then they did what they did) then Manny the manager for the 2 stores offered me an oil change when he should have taken care of the additional numbers that wasnt shown up front. . Very disappointed and they know they did it. They Got me for extra $1999 for services they said they did to car and $200 for etching plus added gap insurance for $1200 because their $2200 added too much to much for bank for conventional loan! They got me. Don't let them get you. Will never use that dealer again ! Don’t trust them. There are many more bad reviews on this dealer , i wish i would have looked before i went there. They had the car i wanted and was blinded by the on-line price which didnt include the other fee’s They will tell you thats the way it is. Just be careful More
We came in for an oil change and they checked the car and discovered the battery was low. We got a new one. They kept us informed on what was going on and we were finished quickly discovered the battery was low. We got a new one. They kept us informed on what was going on and we were finished quickly More
I feel they wasted a lot of our time and in the end gave us the car and the loan we had asked for in the first place. At no point did anyone make us feel welcome and at one point I was very uncomfortable by us the car and the loan we had asked for in the first place. At no point did anyone make us feel welcome and at one point I was very uncomfortable by a conversation 2 employees were having. More
Got alignment done, vehicle still swerves to the right, got a text from Dean asking if my issue was addressed properly, I responded back saying if there was anything that can be done with my problem, and I got a text from Dean asking if my issue was addressed properly, I responded back saying if there was anything that can be done with my problem, and I never got a response back. More
The service provided was top notch. The service personnel was very courteous and professional. Overall the dealership did a very good job. The service personnel was very courteous and professional. Overall the dealership did a very good job. More
I was very satisfied with the service. Dean was very accommodating and made me feel very comfortable. Listen to my needs and made sure they were done. Ty Merry Christmas! Dean was very accommodating and made me feel very comfortable. Listen to my needs and made sure they were done. Ty Merry Christmas! More
It was easy and quick to make the service appointment. Was able to take me early and get my car done quicker than expected. Was able to take me early and get my car done quicker than expected. More
Very helpful and not pushy. Great people to deal with!!! I was in a tough spot and Emily Seaman understood and got me in my new wheels asap! And right where I needed to be finan Great people to deal with!!! I was in a tough spot and Emily Seaman understood and got me in my new wheels asap! And right where I needed to be financially. More