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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,135 Reviews
Call Service Center (732) 427-8408

3,135 Reviews of Honda of Toms River - Service Center

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April 16, 2025

Never received inspection report after service, responded to text asking if there was an issue and never got a reply. I have gotten 3 texts asking me for a good rating but can’t get a reply to my text about More

by MisterRobT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Textor
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

April 16, 2025

Poor customer service I guess because recall and they were not getting any money from me. Ignored like I was invisible when waiting to drop off and nobody even told me where my car was when picking up- h More

by yessirromeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Ottinger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out directly so I can be of assistance. Tony Katawick | Service Manager (732) 349-7474 x 2106 | tkatawick@hondaoftomsriver.com

April 16, 2025

Service team is the absolute best - I’ve been bringing my cars to them since 2009 and don’t trust anyone else! More

by MARIABOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Scelfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Toms River responded

Thank you for your amazing review! We truly appreciate your loyalty to Honda of Toms River since 2009. It's fantastic to hear that you trust our service team to take care of your cars. We look forward to continuing to provide you with excellent service in the future! Sincerely, The Honda of Toms River Team

April 15, 2025

Friendly from when I drove up and hand my keys. Went here to get a spare key, fast service, will definitely comeback again for future services More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Katawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Magnavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Scelfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Honda of Toms River responded

Thank you for your wonderful feedback, Charlie! We're thrilled to hear about your positive experience at Honda of Toms River while getting your spare key. Our team is dedicated to providing fast and friendly service, and we look forward to assisting you again for any future needs. Safe driving! Sincerely, The Honda of Toms River Team

April 15, 2025

Quick service got me out the door q u I xx L y . Thank you More

by LOU.VITTANOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Honda of Toms River responded

Thank you for your wonderful review, Lou! We're glad to hear that you received quick service at Honda of Toms River. We appreciate your kind words and hope to see you again for any future needs! Sincerely, The Honda of Toms River Team

April 15, 2025

Everyone in service was friendly and accomodating. They listened to my concerns and were able to meet my needs. More

by Afroditedornfest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Katawick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ciccone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We’re thrilled to hear that our service team at Honda of Toms River was friendly and accommodating, and that they listened to your concerns. Your satisfaction is important to us, and we look forward to assisting you again in the future. Sincerely, The Honda of Toms River Team

April 15, 2025

Great job, very thorough in checking my automobile for any repairs needed. Dean was very helpful. Thank you More

by MADAMS601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Magnavita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Honda of Toms River responded

Thank you for your fantastic review! We're thrilled to hear that you found our team at Honda of Toms River thorough and helpful, especially Dean. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Sincerely, The Honda of Toms River Team

April 15, 2025

Found it efficient and explanations helpful. Courtesy shuttle / uber made was great. Thank you More

by MARYELAINE07
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Textor
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Apr 16, 2025 -

Honda of Toms River responded

Thank you for your positive review, Mary Elaine! We're glad to hear that you found our service efficient and our explanations helpful. It's great to know that the courtesy shuttle and Uber services made your experience even better. We appreciate your feedback and look forward to assisting you again at Honda of Toms River! Sincerely, The Honda of Toms River Team

April 13, 2025

Very friendly and knowledgeable about Honda vehicles. 🚗 I only have my vehicles maintained by this dealership. A person does not need to have an appointment to be serviced. More

by ELAINEDCARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Honda of Toms River responded

Thank you for the wonderful review, Elaine! We truly appreciate your kind words about our friendly and knowledgeable team at Honda of Toms River. We're glad to hear that you trust us with your vehicle's maintenance. We look forward to seeing you again next time! Safe driving! Sincerely, The Honda of Toms River Team

April 11, 2025

Everything went well and Dean was extremely helpful. I will definitely be returning back there More

by STEPH1297
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that drove my car in valet parking was awesome!
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Apr 12, 2025 -

Honda of Toms River responded

Thank you, Steph, for your wonderful feedback! We're delighted to hear that everything went well and that Dean was able to assist you. We appreciate your support and look forward to seeing you again at Honda of Toms River! Sincerely, The Honda of Toms River Team

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