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Honda of Toms River - Service Center

Toms River, NJ

4.6
3,175 Reviews

3,175 Reviews of Honda of Toms River - Service Center

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April 20, 2024

They must be extremely busy since it is difficult to get. the phone answered. It took several calls to speak with a human More

by OPPEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front reception, service repair
Apr 24, 2024 -

Honda of Toms River responded

Thank you for your feedback. We appreciate you taking the time to write this review and would like to learn more about your experience. Please contact us at your earliest convenience. Sincerely, The Honda of Toms River Team

April 20, 2024

Good reliable service with great customer service I would definitely recommend to any customer with vehicle problems More

by JCG1977955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vehicle service
Apr 24, 2024 -

Honda of Toms River responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Honda of Toms River, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Honda of Toms River Team

April 20, 2024

I drive an hour and a half to be service here because they are so great. More

by CRAYOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karin Towle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Honda of Toms River responded

Thank you for the wonderful review and for traveling to Honda of Toms River from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Honda of Toms River Team

April 19, 2024

There is an absence of a comfortable initial reception, often with service customers waiting awkwardly just inside the door until a service agent is available or ready, on this occasion exceeding ten minut More

by ROBFURSTOSS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service agent would have been more professional had he betrayed less awareness of the impotance of receiving a customer rating of Excellent ( in his words).
Apr 24, 2024 -

Honda of Toms River responded

Thank you for your feedback and your business. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, The Honda of Toms River Team

April 19, 2024

This was my first oil change with Honda of Tom's River. I was very pleased that the work was completed both professionally amd.in a timely matter. I would highly recommend them More

by ROBC5871
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Pitts
Apr 24, 2024 -

Honda of Toms River responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Honda of Toms River. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Honda of Toms River Team

April 18, 2024

Tom takes the initiative as if it’s his own vehicle. Very very professional but friendly also. Has never been unsatisfied Thank you Tom More

by DHARM8577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Scelfo .. The Best
Apr 23, 2024 -

Honda of Toms River responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Honda of Toms River Team

April 17, 2024

Que me a permitido hacer uno de mis sueños me encanta honda . 😍😍😍a toda mi familia e recuerdo. El mejor trato al servicio al cliente es increíble. Mi Agente fue . Mario es un gran ejemplo a la empresa More

by NIETOROSA073
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ahmed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario A
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Avile
Apr 19, 2024 -

Honda of Toms River responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Honda of Toms River Team

April 16, 2024

Great service. They were very quick and helpful. Word word word word word word word More

by AJ DEANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service techs
Apr 18, 2024 -

Honda of Toms River responded

Hi AJ, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Honda of Toms River. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Honda of Toms River Team

April 16, 2024

Very professional and accommodating with my service requirements. Completed work in a very timely manner. More

by PETERH.WALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Textor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Honda of Toms River responded

Thank you for the kind words, Peter. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Honda of Toms River, we value our customers and we look forward to seeing you down the road. Sincerely, The Honda of Toms River Team

April 15, 2024

Service dept. is great. Can’t say that about the Sales dept. They ripped me off on my last purchase of a new car. More

by JCOLLINS73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 18, 2024 -

Honda of Toms River responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Honda of Toms River Team

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