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Honda of Valley Stream
Valley Stream, NY
4,182 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come!
Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business.
We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond.
If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,182 reviews
March 27, 2009
My lease was up and I had to return my car. I set up an appointment with Charlie who said he doesn't work on fridays, but Albert could help me out. We said what time and he said after 12, so we said fine appointment with Charlie who said he doesn't work on fridays, but Albert could help me out. We said what time and he said after 12, so we said fine, but then he changed the time to 9:30. So we said that is fine. We bring the car in at 9:30 and Albert is not there. They tell us that we can come back at 12 and Charlie will be there to help us. Now Charlie said he doesn't work on Fridays, but obviously he does. We asked if anyone else can help us because we can't come back at 12, as just like them, we have to work to. The manager was rude and said she can't help and we have to come back. If your a manager of a place don't you think that she should be able to handle every aspect of the business including a simple lease return. Well after 45 minutes of trying to get help from workers who all sat like manequins, Albert shows up at 10:15. Not a great customer service place. I would not recommend them to anyone. Lucky I had no problems with my car but I would hate how a reputable place like Honda can keep some of these dealerships the way they are run. Read my review for Atlantic Honda and soon to be reviewed Boch Honda in Mass which might actually get a positive rating More
by hockeyplayer99
Employees Worked With
Charlie, Albert, Manager
June 02, 2006
I leased an Odyssey (Great minivan) from South Shore Honda with no problems. I have been trying to return it for three days now, and left several messages for their return coordinator (Charlie) to call Honda with no problems. I have been trying to return it for three days now, and left several messages for their return coordinator (Charlie) to call me and schedule the return. He or anyone else from the dealer has returned my calls. I have called Honda three times to see if they have any control over South Shore Honda to no avail. The South Shore Honda states that this is a very busy time (I am happy for them, that they are making lots of money), but I called South Shore Honda today (Fri 6/2) and they say Charlie is off. I am very thankful that I had no problems with the car during the lease. Who know what kind of miserable service they would have given. More
by LIGeo
Employees Worked With
Phantom Charlie
