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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,284 Reviews
Call Service Center (516) 758-5396

3,284 Reviews of Honda of Valley Stream - Service Center

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October 30, 2023

The team was great with communicating with me. Receptionist was nice help me with what I need More

by SMITHDIANA617
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Honda of Valley Stream responded

Thank you for the 5-star review and for taking the time to review your experience with us. Let us know if you need anything, and we look forward to working with you!

October 30, 2023

I believe that they did a good job and all my concerns were addressed. My car is now working fine now More

by reneebordenave1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Oct 31, 2023 -

Honda of Valley Stream responded

We appreciate the great review and look forward to working with you again in the future. Please let us know if there is any additional assistance needed. Take care.

October 30, 2023

Jessica was fabulous as always ! ! Knows how to treat a customer!! Outstanding person to deal with makes buying or leasing alot easier! More

by SRT8BLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2023 -

Honda of Valley Stream responded

We are so pleased to have exceeded your expectations. Thank you for taking the time to review your experience with our service department and for recognizing Jessica's hard work. We look forward to working with you again. In the meantime, please reach out if you have any questions or need anything additional from us. Take care!

October 30, 2023

Dealer gave me false information on what repairs needed. I went to other repair shops and confirmed I did not need any repairs done. More

by keitheng73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
Report | Print
Oct 31, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. If you have any questions you can contact us as we are always here to help you.

October 28, 2023

Very pleasant atmosphere . No stress . Niko was very nice and patient . Will recommend this dealership More

by mariannemarsig
Recommend Dealer
Yes
Employees Worked With
Nico Tserpelis
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Oct 30, 2023 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

October 28, 2023

Recall issue was attended to in a timely manner. Apparently, there was nothing wrong with the brakes. More

by ECHANG7136
Service Time
Recommend Dealer
Yes
Employees Worked With
Briyanna, the receptionist, was cordial and efficient.
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Oct 30, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 27, 2023

I drive all way from Brooklyn every time for the great service! Thanks again guys More

by Jr Squires
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinski
Report | Print
Oct 30, 2023 -

Honda of Valley Stream responded

We appreciate the time you spend traveling to see us. Thank you for the time you spent reviewing your experience with us. We look forward to working with you again.

October 27, 2023

Everything worked from making an appointment to having all of our issues resolved the courtesy Lyft was great More

by HSCHERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 26, 2023

Mark was very nice and took his time and was very patient about explaining different things about my car to me. He even pulled out diagrams to make sure that I understood what he was explaining to me. The wa More

by DSHEALEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mike
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Oct 26, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us and taking the time to review your experience. We are very pleased things went well and are working to shorten our service time. We are sorry that your key fob disappeared for a bit, that is not a typical situation for us by any means. We hope you will come see us again. Let us know if there is anything additional we can do to assist you. Take care.

October 25, 2023

Place is clean and waiting area is nice and quiet. The workers explain everything in details. A lot of seats in waiting area More

by TASHACPERRYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Oct 26, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

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