Clara very nice and professional.
Good service. Explain every details what car need . Coffee very good
Good service. Explain every details what car need . Coffee very good
More
by romovi_7
Service Price Transparency
Oct 16, 2026 -
Honda of Valley Stream responded
Thank you for the great feedback regarding your service visit. We are delighted to hear that Clara was so nice, professional, and thorough in explaining every detail your car needed. We are also glad you enjoyed a good cup of coffee while you were here with us.
I walked in and came out fully satisfied based on the
speed of service and quality of service and not to mention the courtesy I received from staff
speed of service and quality of service and not to mention the courtesy I received from staff
More
by nagibmubarez
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2026 -
Honda of Valley Stream responded
Hi there,
We are delighted to hear you left fully satisfied, from how quickly you were helped to the quality of the work and the courtesy of our staff. Your feedback is appreciated. If you ever need anything, please reach out to us.
Friendly, responsive, professional, and knowledgeable.
Keep coming back for the great service with no pressure.
Keep coming back for the great service with no pressure.
More
by tha345
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2026 -
Honda of Valley Stream responded
Hi there,
It means a lot to hear our team came across as friendly, responsive, and knowledgeable, and that you feel comfortable with no pressure at each visit. We are glad to be your go-to for service. If you ever need anything, please reach out to us.
I love my car; however, it's nearly 10 years old, and in
this economy, every time I need to get it serviced, I feel anxious and fearful about the cost and craziness of any repair. I knew coming in, this tim
this economy, every time I need to get it serviced, I feel anxious and fearful about the cost and craziness of any repair. I knew coming in, this time around I would have a huge bill to settle, and Clara not only walked me through the possibilities and solutions but found out my repair was mostly covered through a recall, and even when I needed a new battery, she helped to find ways for me to shoulder all these costs. She always has a warm smile, and she genuinely makes me feel like she is my personal car angel who makes a seemingly insurmountable issue because a just and right solution.
More
by RobertjBealeJr
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2026 -
Honda of Valley Stream responded
Hi Robert, thank you for taking the time to share your experience with our service department. We are so glad that Clara was able to ease your anxiety and help you navigate the recall coverage and repair costs. We truly appreciate your kind words and will be sure to pass your compliments along to her! \n\nThe Honda of Valley Stream Team
Clara was very nice and helpful.
She kept me updated on when my car would be ready. The waiting area is nice, comfortable and clean.
She kept me updated on when my car would be ready. The waiting area is nice, comfortable and clean.
More
by MSHARQi
Verified Customer
Verified Customer
Oct 08, 2026 -
Honda of Valley Stream responded
Hi there,
We are glad Clara was kind and helpful, and that her updates kept you informed about your car. It is great to know the waiting area felt comfortable and clean. We will be sure to pass your thanks along to her. If you ever need anything, please reach out to us.
Easy to make an appointment at Honda of VS, and I was
delighted to find that the schedule actually works. At the time of my 7:30 am appointment, there were about five or six other customers. Presumably
delighted to find that the schedule actually works. At the time of my 7:30 am appointment, there were about five or six other customers. Presumably, one mechanic was available for each of us.
More
by ALIENUM
Verified Customer
Verified Customer
Oct 08, 2026 -
Honda of Valley Stream responded
Hi there,
We are glad scheduling your appointment was easy and that your early morning visit ran as planned. Our team works to have the right people ready for every guest, so it is great to know that came through. If you ever need anything, please reach out to us.
Experience had been Great.
I have taken my car in for recall and transmission service. Friendly and professional.
I have taken my car in for recall and transmission service. Friendly and professional.
More
by S5THOMAS
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2026 -
Honda of Valley Stream responded
Hi there,
We are happy to hear your experience has been a great one, from the recall work to the transmission service. Knowing our team came across as friendly and professional is wonderful. If you ever need anything, please reach out to us.
I Love Clara she goes beyond to always help me she is a
cool person
cool person
More
by MAYSJAMES43
Verified Customer
Verified Customer
Service Price Transparency
Oct 08, 2026 -
Honda of Valley Stream responded
Hi there,
It is wonderful to hear Clara goes the extra mile for you every time. We will be sure to pass your kind words along to her. If you ever need anything, please reach out to us.
I brought my car in to be serviced in regards to starting
issues. There was a mentoring to me over the phone from Brianna about my battery then she said it was fine. The starter was changed. When I drove the
issues. There was a mentoring to me over the phone from Brianna about my battery then she said it was fine. The starter was changed. When I drove the vehicle home and parked fir about 10 minutes my husband went to take it to get gas. The vehicle stalled at the gas station in which boosting the vehicle did nothing to get the car going. I went get a battery from the auto supply store and my husband installed it in which the vehicle started right away. This was a very much of an inconvenience and stress. I'm not happy.
More
by righteouscipher_17
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2026 -
Honda of Valley Stream responded
We apologize that your experience with us was less than satisfactory. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may gather more information. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.
I have owned 19 Hondas.
I've met amazing service advisors.
Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt w
I've met amazing service advisors.
Clara Torres stands out by far as the most intelligent reassuring communicative professional I have ever dealt with.
I ask to have her as my representative whenever I come to her dealership.
Brianna, Alex and the rest of the team are great and that includes Santo and Frank.
I'm on my way to Honda number 20.
Clara deserves the best that Honda can offer ...because she offers the Honda customer ...the best that Honda can provide.
Kudos to Clara Torres ....and Kudos to Honda for employing such an amazing professional.
More
by VENTURA8797
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2026 -
Honda of Valley Stream responded
Thank you for your fantastic review of our service department! We are so glad to hear that Clara provided you with such excellent customer service, thoroughly explained everything, and kept a smile on her face while finding solutions for you. We look forward to seeing you again!