SERVICE COORDIANTOR WAS GREAT HELPED ME GET IN OUT FROM
1ST SERVICE APPOINTMENT. RESPECTFUL AND COURTEOUS
1ST SERVICE APPOINTMENT. RESPECTFUL AND COURTEOUS
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by michaelignatz8
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2026 -
Honda of Valley Stream responded
Hi there,
We are glad our service coordinator helped get you in and out smoothly on your first service appointment. Knowing the respect and courtesy came through is exactly what we hope for with every guest. We will be sure the kind words are shared. Thank you for choosing us, and we look forward to seeing you again soon!
Clara was wonderful, friendly and explained everything.
facility is very nice, plenty of chairs while you wait, has coffee machines, always clean restroom
facility is very nice, plenty of chairs while you wait, has coffee machines, always clean restroom
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by serenity333
Verified Customer
Verified Customer
Oct 29, 2026 -
Honda of Valley Stream responded
Hi there,
We are so glad Clara was friendly and took the time to explain everything during your visit. It is great to hear the waiting area, coffee, and clean restrooms made your time with us more comfortable. We will be sure Clara hears your kind words. Thank you for sharing your experience, and we look forward to seeing you again soon!
The staff is very friendly and helpful always willing to
give advice plus the facility is always clear
give advice plus the facility is always clear
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by SLUG.AH114
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2026 -
Honda of Valley Stream responded
Hi there,
We are delighted to hear our staff came across as friendly and always ready to offer helpful advice. Knowing the facility looked clean and welcoming is a nice bonus, and we appreciate you noticing. Thank you for sharing your experience, and we look forward to seeing you again soon!
Pleasant friendly staff.
Carla was an exceptional service representative. I highly recommend this dealership for servicing your Honda.
Carla was an exceptional service representative. I highly recommend this dealership for servicing your Honda.
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by JOED2000
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2026 -
Honda of Valley Stream responded
Hi there,
We are delighted to hear our staff made your visit such a pleasant one. Carla will be glad to know her service stood out as exceptional, and we will be sure she hears your kind words. Thank you for the recommendation, and we look forward to seeing you again soon!
The staff was very helpful and explained what my car
needed in a very simple way. Service was fast
needed in a very simple way. Service was fast
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by franciscomeraronquillo
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2026 -
Honda of Valley Stream responded
Hi there,
We are glad our staff made it easy to understand what your car needed and that the service was completed quickly. Clear explanations and a fast turnaround are what we aim for with every visit. Thank you for sharing your experience, and we look forward to seeing you again soon!
Clara is great.
After a bit of a challenge getting my issue resolved everything was finally taken care of. Clara was perfect the whole time and helped me get my issu
After a bit of a challenge getting my issue resolved everything was finally taken care of. Clara was perfect the whole time and helped me get my issure resolved .
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by jocalas
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2026 -
Honda of Valley Stream responded
Hi there,
We are glad Clara was such a great help throughout your visit, especially while the issue took some extra effort to resolve. We apologize for the inconvenience along the way and are pleased everything was taken care of in the end. We will be sure Clara hears your kind words. Thank you for sharing your experience, and we look forward to seeing you again soon!
I hold Honda in high regard and am consistently pleased
with their service, as it is never a hassle. Thank you, Honda.
with their service, as it is never a hassle. Thank you, Honda.
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by GLORIAJONES5063
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2026 -
Honda of Valley Stream responded
Thank you so much for your wonderful review, Gloria, and for holding Honda in such high regard! We are thrilled to hear that your recent service visit was hassle-free, and we will make sure to pass along your kind words to Clara Torres, Briyanna Jones, Brandon Martinez, and Juju. We look forward to taking care of you again soon.
Quality service with normal wait times.
Friendly and professional. Spacious waiting area with a restrooms and complimentary coffee.
Friendly and professional. Spacious waiting area with a restrooms and complimentary coffee.
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by marcussevens
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2026 -
Honda of Valley Stream responded
Thank you for visiting our service department and sharing your feedback. We are glad to hear that you experienced quality service, normal wait times, and enjoyed our comfortable waiting area. We look forward to serving you again soon.
Great customer service, Clara explained everything to me,
I felt comfortable with her and her skills.
I felt comfortable with her and her skills.
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by STEPHANY627
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2026 -
Honda of Valley Stream responded
Thank you, Stephany, for stopping by our service department and leaving such a kind review. We are thrilled to hear that Clara provided you with great customer service and took the time to explain everything clearly. We appreciate your feedback and hope to see you again soon.
I came in for an oil change and tire rotation this past
week. I arrived around 9:50 AM and wasn’t done until around 12 PM. Over 2 hours was a long time for those two things considering these are routine me
week. I arrived around 9:50 AM and wasn’t done until around 12 PM. Over 2 hours was a long time for those two things considering these are routine mechanical work I was getting done. It wasn’t until I went over to my agent to ask the status of things that they told me my car was done, which makes me wonder how much longer I would have waited had I not said anything.
When I got my car and left, within 5 minutes, my tire light turned on. I tried resetting it but within one minute, it turned back on. I had to turn around and go back to the dealer. They were confused to see me back, rightly so, as I was as well. I went to my agent who was equally confused. They then had to check out my car and it looked like someone working on it didn’t quite finish things properly so I had to wait another 10 minutes as they went to work on fixing what remained.
Overall, it was a so-so experience. I was hoping it would be a complete 180 from what happened last time to me here, but it was a very mixed bag.
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by HondaFan400
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2026 -
Honda of Valley Stream responded
Hello there,
We apologize for the long wait and for the tire light issue after your service visit. That is not the experience we want for you. We would like to learn more about what happened, so please share the steps of your visit with us, including the time you arrived, who assisted you, and when you were told your vehicle was ready. You can share this with Tony Vicente at 516-285-6655, ext. 126. This will allow us to trace the visit and address it properly. Thank you.
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