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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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July 03, 2023

The service at South Shore Honda / Honda of Valley Stream is excellent. I’m on my fourth Honda. More

by jaymadsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Jul 05, 2023 -

Honda of Valley Stream responded

We love our repeat customers. You are our family. Please reach out if we can do anything for you, and we hope to see you again.

July 03, 2023

The dealership is very professional and accommodating. All stakeholders are eager to please and do it well! I could not be more satisfied with the salesman, manager and dealership in general. I am a repe More

by ROCHELLEMEVORAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
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Jul 05, 2023 -

Honda of Valley Stream responded

Hi Rochelle, Thank you for choosing Honda of Valley Stream. We love our repeat customers. You are our family. Thank you for taking the time to review us, and we look forward to seeing you again.

July 03, 2023

Very good very helpful explained everything we wanted to know gave us a good deal would recommend them to to other people More

by MORELLCAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo
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Jul 05, 2023 -

Honda of Valley Stream responded

Thank you for the recommendation and for choosing us. We work hard for our customers and want them to feel like family. Please reach out if there is anything additional we can do for you.

July 03, 2023

Very good service i like the work they do they do a very good job nice More

by PAULLAJE19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Honda of Valley Stream responded

We appreciate the 5-star review and time you took to leave it. We look forward to working with you again in the future.

July 03, 2023

Mr. Marcel is a pleasure to work with. I always seek him out for his frankness and honesty regarding my Honda service issues. More

by GEEMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Jul 05, 2023 -

Honda of Valley Stream responded

What a great review. We hire the best so you get the very best from us. Marcel is amazing and deserves all the recognition he can get. Thank you for taking the time to reach out and we look forward to working with you again in the future.

July 01, 2023

I always work with Alex. He knows me and my car and I feel he is honest and sincere More

by BDC
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Honda of Valley Stream responded

We are so pleased that Alex can always take such great care of you. Thank you for recognizing his hard work and dedication to his customers.

July 01, 2023

Danny is kind, calm and accommodating. He explained to me the plan for the next visit that is important for my car service! More

by ELSLOU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
Report | Print
Jul 03, 2023 -

Honda of Valley Stream responded

Thank you for the amazing review and for recognizing Danny. Please reach out if there is anything additional that we can assist you with. We look forward to seeing you again.

June 30, 2023

Took too long for oil change. 4 hrs for that is unacceptable. And the price is too much. More

by bhthefreak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Report | Print
Jul 12, 2023 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

June 29, 2023

Everyone is friendly My car was checked I was satisfied with the results , Overall great place to have your car checked, More

by BETTIEBOWEN33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Honda of Valley Stream responded

Bettie - thank you for the amazing review. We are so pleased that you chose us. Please let us know if there is anything additional we can do for you before the next time we see you.

June 29, 2023

Clara Torres is a first-class, top-notch professional. She clarified the issues concerning our car, explained what needed to be done and after the work was done, had someone show us the results. She i More

by MLBIRD34
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster - Five stars. Helpful, listened, replied fully to our questions,
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Jun 29, 2023 -

Honda of Valley Stream responded

What a great review. Clara deserves every compliment in this. We appreciate you taking the time to leave them. Please reach out if you need anything from us. We hope to see you again.

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