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Alex Marcel
Alex Marcel at Honda of Valley Stream
Refer Me

Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
655 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

4.7

655 Reviews

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655 Reviews of Alex Marcel

May 10, 2024

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Employee Rating

Marcel was very nice and helped to solve all my inquiries. Overall we like being served here. More

by argycholpon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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May 10, 2024

Honda of Valley Stream responded

We're glad to hear that Marcel was able to address all of your inquiries and provide you with a positive experience. It's wonderful to know that you enjoy being served here. If you need any further assistance, feel free to reach out anytime. Thank you for choosing us!

May 10, 2024

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Took longer than I was led to believe would take , not necessarily fault of service center More

by DCINCIRIPINI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Jerry Lancaster JR, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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May 10, 2024

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Mr. Alex Marcel provided courteous and informative service advice. He continues to be an EXCELLENT Service Representative. More

by jmontaine
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Recommend Dealer
Yes
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May 10, 2024

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Mr. Alex Marcel provided courteous and informative service advice. We'll make sure he knows how much you appreciate his work. We look forward to assisting you again and ensuring that you always receive excellent service.

May 09, 2024

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Mr. Alex Marcel has ALWAYS & continues to be an EXCELLENT Service Representative. He’s the primary reason that my wife & I repeatedly returns to Honda of Valley Stream to have our HRV for service whenever n More

by DENNISKEA0
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Recommend Dealer
Yes
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May 10, 2024

Honda of Valley Stream responded

Thank you for sharing your heartfelt appreciation for Mr. Alex Marcel. We're so pleased to hear that his courteous, knowledgeable, and professional service has made you and your wife loyal customers. It's wonderful to know that Alex's dedication stands out and keeps you coming back to Honda of Valley Stream. We'll be sure to share your praise with him, and we're here to help whenever your HR-V needs service. Thank you for being part of our community!

May 09, 2024

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Very Unprofessional ppl there did t even check my car I had to wait for 2 hours for nothing basically More

by vinson62
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Recommend Dealer
No
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May 08, 2024

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Courteous knowledgeable service It wa a pleasure to have my car serviced there See you next time More

by LAWRE6712
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Recommend Dealer
Yes
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May 09, 2024

Honda of Valley Stream responded

We're delighted to hear that you had a professional and knowledgeable service experience with us! Providing excellent service is our priority, and we're glad to have made your visit a pleasure. We look forward to seeing you next time! If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 07, 2024

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Been coming here for years and it’s always a good experience. Very Clean environment. Marcel has always been excellent and helpful when it comes to service. More

by edwinespinal123
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Recommend Dealer
Yes
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May 07, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

May 07, 2024

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Prompt and courteous service, no complaints. I have a low mileage vehicle and we discussed what was best for my maintenance and service needs. More

by atodman2110
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Recommend Dealer
Yes
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May 07, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

May 07, 2024

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Employee Rating

Every time I need anything for my car, it gets done right! Using my extended warranty or simple oil changes, it's always without any hassles! More

by EDWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres

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May 07, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

May 06, 2024

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Employee Rating

Effectively got everything done with excellent customer service. Took care of seat belt recall and gas door issue as well as initial request of oil change. Thank you. More

by mariascharmed
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 07, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

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