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Alex Marcel
1,014 Reviews
Dealership Experience
13 yrs, 9 mos
Industry Experience
16 yrs, 4 mos
Languages Spoken
English
1,014 Reviews
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1014 Reviews of Alex Marcel
November 04, 2026
We were very happy with the service. Especially when it cost us less than $25.00. We liked the email that was sent afterward to explain what services were recommend to be done, Especially when it cost us less than $25.00. We liked the email that was sent afterward to explain what services were recommend to be done, More
by DEBCAP0322
Verified Customer
November 04, 2026
Marcel has excellent customer service skills . He keep me up to date while I waited for my vehicle to be serviced. As well he assisted in ordering a part I needed to come back for and scheduling m He keep me up to date while I waited for my vehicle to be serviced. As well he assisted in ordering a part I needed to come back for and scheduling my return appointment . Both my appointments went well due to his customer service skills. I appreciated it More
by mightyteeredrose
Other Employees Tagged: Kevin Singh
October 28, 2026
Honda of Valley Stream provides great customer service and communication. Everyone is always pleasant and helpful whenever I visit. Alex Marcel was very professional and always goes above and beyond when and communication. Everyone is always pleasant and helpful whenever I visit. Alex Marcel was very professional and always goes above and beyond when providing service. He explained everything I needed to know and is always very patient with his customers. Thank you so much Honda of Valley Stream keep up the good work! More
by LGNEWYORKER
Other Employees Tagged: Fransisco
October 28, 2026
Mr. Marcel was professional and welcoming. He explained the process from the beginning to completion. He also gave me a complimentary car wash that was very appreciated. Thanks for his hospitality, the process from the beginning to completion. He also gave me a complimentary car wash that was very appreciated. Thanks for his hospitality, More
by sallyrivera330
October 28, 2026
Was good. Not sure the wiper blades installed are correct. Passenger side blade I believe is too long Not sure the wiper blades installed are correct. Passenger side blade I believe is too long More
by deacs_98
Other Employees Tagged: Mark Skawinski
October 20, 2026
Quality service with normal wait times. Friendly and professional. Spacious waiting area with a restrooms and complimentary coffee. Friendly and professional. Spacious waiting area with a restrooms and complimentary coffee. More
by marcussevens
Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Briyanna Jones, Mark Skawinski, Brandon Martinez
October 20, 2026
Quick car check-in, very pleasant and clean waiting area with a functional internet bar, and items fixed in a timely fashion. Alex Marcel of the Service Dept. was well informed and able to answer my questio with a functional internet bar, and items fixed in a timely fashion. Alex Marcel of the Service Dept. was well informed and able to answer my questions and concerns. Pleasant experience. More
by YELCAMARO
October 20, 2026
One of the worst experiences I’ve ever had at Honda as a customer since 2003. I arrived at 8:30am but was kept waiting for four hours for transport home that never came despite several assurances. I walked customer since 2003. I arrived at 8:30am but was kept waiting for four hours for transport home that never came despite several assurances. I walked two miles home, at 3:30, I got a call that my car couldn’t get fixed because of many cars ahead of me, but I insisted that it was the second attempt to fix the truck at Honda, as my earlier appointment the week before was cancelled due to rain, so I had already missed two days of work. I was then ordered to come get my car at 4pm because it had been fixed. The worst part is that I was overcharged for the job and the problem that was supposedly fixed has only gotten worse. More
by BOLDAY
October 14, 2026
This is my first time with Honda at Valley stream and the service was exceptional. Alex Marcel made it a priority to explain the services and provide suggestions to save me money from unnecessary repairs. I service was exceptional. Alex Marcel made it a priority to explain the services and provide suggestions to save me money from unnecessary repairs. I will make Honda of Valley Stream my first choice for future car maintenance. More
by richardjsejour
