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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,317 Reviews

2,317 Reviews of Honda of Valley Stream - Service Center

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November 03, 2020

My service was completed by Marcell. He was very polite and called to let me know when my service started and when it would be completed. I was very pleased with the customer service I received. More

by JLKATZ64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with service so there are no names to choose from the drop down menus listed.
November 03, 2020

An A+ to all the employees @ Honda of Valley Stream. All employees are Pleasant and friendly... They always email and call to remind that you have an appointment More

by FRANJOLIE7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Wagner
November 03, 2020

All requested work was completed in a professional manner and the staff acted professionally as well. They updated me throughout the hold process. I will continue using this facility for all my service needs More

by GARDNER.JEFF51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Honda of Valley Stream responded

Thank you so much for your review. We look forward to seeing you again! Best- Jay, General Manager

November 03, 2020

The best service, friendly people, good job, quality service and i don't wait is long time, nice waiting room, very good cashier, comfortable place More

by Simferopol1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Baptiste
Nov 03, 2020 -

Honda of Valley Stream responded

Thanks so much for your 5-star review. We appreciate it! Best- Jay, General Manager

November 03, 2020

I wanted to know why appointment are scheduled but they are not honored. You shouldn't book appointment if its first come first serve. Time is money More

by QUEENAB83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Nov 03, 2020 -

Honda of Valley Stream responded

Very sorry to hear of your inconvenience. If you wish, you can reach me directly at jrosenthal@hondaofvalleystream.com or (516) 341-7217 to receive prompt attention. Best- Jay, General Manager

November 03, 2020

I would simply said that the service was adequate. The employees are friendly, courteous. For the last 7 years, I have been using that shop. More

by TOBERTHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie Contello
Nov 03, 2020 -

Honda of Valley Stream responded

Thank you for your feedback and for your continued business! Best- Jay, General Manager

November 03, 2020

The wait was to long. People were friendly but not really that helpful. Some people wear a masks others decided not to which was weird. I would have like my temperature checked. More

by MICHEFRANCOIS59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Honda of Valley Stream responded

I appreciate your feedback. We strive for excellence with our service and value your business. Best- Jay, General Manager

November 03, 2020

I honestly, enjoy going there. It’s professionally environment and most of all pleasant. This is my second Honda and I don’t see myself deviating from them. I don’t know about anywhere else but to me, More

by nelsonb130
Recommend Dealer
Yes
Employees Worked With
Hassan Chowdhury
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

At time I made appmt for fuel pump recall replacement I was told part in stock. Emptied my gas tank, made arrangements for friend to pick me up at 7:30 am from Honda Service. Arrived home at 7:45 am to the More

by CAROLBYHISSTRENGTH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know name of person made appmt with
Nov 03, 2020 -

Honda of Valley Stream responded

Very sorry for the inconvenience. If you wish, you can reach me directly at jrosenthal@hondaofvalleystream.com or (516) 341-7217 to receive prompt attention. Best- Jay, General Manager

Nov 04, 2020 -

CAROLBYHISSTRENGTH responded

I have a correction. I mistakenly noted my adviser with low marks. To the contrary. Marcel was professional, polite and frankly had to clean up some else’s error. He did a fine job. Please relay my sincere apology to him, and his supervisor, Willy. Carol Binetti

November 02, 2020

Good service employees are friendly work done professionally thank Honda of valley stream. Next time I’ll try to visit this location.thanks Alex. Good job More

by ZAHID1371
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Nov 03, 2020 -

Honda of Valley Stream responded

Thank you for the kind words and positive review! Hope to see you again. Best- Jay, General Manager

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