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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,016 Reviews

3,016 Reviews of Honda of the Avenues - Service Center

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December 08, 2023

Fast service and great customer service. Very professional! Would Definitely recommend Honda at The avenues to anyone More

by CRISTALREISTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Very fast very efficient. Very good pricing very comfortable was a very incredible experience. I look forward to working with y’all. In the future. More

by MICHAEL.DARBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Very helpful staff - attentive and competent. Good service rendered in a timely manner. I always bring my car to a certified Honda dealer. More

by landrumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis
December 08, 2023

Outstanding Performance from the Service Team. I had a warm welcome and pleasant conversation with the team. Job well done. Thank You More

by ROGERJOHNSON1572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DaXavier Owens (Za Owens)
December 07, 2023

2nd time our new brakes have had issues - 2 different cars. Not sure what’s happening. We’ve been going here for years without issues. We will again need to take a car back to fix a simple brake replace More

by AMIE.MAGEE123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the names.
Dec 07, 2023 -

Honda of the Avenues responded

Hi Aimee I’d like to apologize about your experience. Please give me a call at your convenience. Thank you Crista Poynor Service Director 904-370-1300

December 07, 2023

Got me in quickly and let me know when all was done. Answered all my questions. More

by janetmsweat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Service was easy to schedule and easy to drop off. I do wish the service time was lower, as I had selected I would wait at the dealership. The appointment still took an hour and a half. More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Super nice personnel. All the time going in there I have a super nice experience. More

by MURARU.BEATRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

It was a good experience at Honda of the Avenues especially Richard Norton. He is very friendly & professional and make our visit and pick-up fast and smooth. More

by PhuongNguyen
Recommend Dealer
Yes
Employees Worked With
Clay Fenwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Norton, Marshall Gerald
December 05, 2023

Marcellis was very professional and explained all process in great detail. Excellent job during car my service. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis
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