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Honda of the Avenues - Service Center

4.9

841 Lifetime Service Reviews

11333 Philips Highway, Jacksonville, Florida 32256

841 Reviews of Honda of the Avenues - Service Center

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November 14, 2018

"60,000 mile check up"

- Cat

The service was spot on. I was told before hand what the cost would be and was notified about any additional recommendations. I was also given a loaner car which kept me from having to wait around for my car. That was great. Staff was friendly and professional. I also was able to use a coupon that I had toward my service. I bought my car new in 2010 and will continue to have it serviced at Honda of the Avenues for as long as own the car..which I plan on keeping for a long time....

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Recommend Dealer
Yes
Employees Worked With
Josh Stodel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 14, 2018

"Fast, informative"

- Gary

My service person was quick to check me in and personable. Explained my options and took my order. At the end, gave me a good amount of information to chart expenses for upcoming service milestones. Excellent demeanor, knowledge and service.

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Recommend Dealer
Yes
Employees Worked With
Ryan - don't remember last name
November 13, 2018

"Service advisor Al Palmer is the best"

- Jimmy366

Knowledgeable service experienced advisor and very friendly guy in general, Between Josh and Al you have good honest guys and they make you feel like family

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Recommend Dealer
Yes
Employees Worked With
Josh Stodel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Al Palmer
November 13, 2018

"Quick, easy, painless, honest."

- Johnekauffman

Had an issue with car battery. Walked in, and was greeted immediately by Josh. Josh helped me understand the issue and how it could be fixed. Battery was replaced for good reason and Josh gave me great advice moving forward. Highly recommend Honda Services and particulary Josh Stodel.

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Recommend Dealer
Yes
Employees Worked With
Josh Stodel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
October 24, 2018

"e Customer service "

- Gatorron

My experience with Honda of the Avenues was excellent. The service rep. Was exceptional. Very efficient,friendly, and professional. The part replacement was done on time and the fact the dealer provided a ride home and then came and picked me up when the service was complete made the experience even better.

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Recommend Dealer
Yes
Employees Worked With
Josh Stodel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 01, 2018 -

Honda of the Avenues responded

Thank You. Glad we were able to replace the part and get you back on the road again. Josh does a great job for us. Thank you for your business and thank you for writing. Have a great day! Chip Hill, Marketing

October 13, 2018

"Oil change "

- Honda15

Oil change was handled efficiently, Justin was able to order parts needed for some needed cosmetic work. It was determined the battery needed to be replaced and it was completed while we waited.

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Recommend Dealer
Yes
Employees Worked With
Justin Baca
Oct 17, 2018 -

Honda of the Avenues responded

Thank you for your business. We appreciate your comments about Justin. Have a great day and hope to see you next visit. Chip Hill, Marketing

Nov 03, 2018 -

Honda of the Avenues responded

Thank you Justin. We appreciate your business. Have a great day. Chip Hill, Marketing

October 10, 2018

"Oil change visit"

- Happy12

I was very pleased with the visit. Super friendly staff. Honestly, always much better than other dealerships I have visits with other cars. It’s actually a pleasant experience waiting to get my car serviced!

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Recommend Dealer
Yes
Employees Worked With
Derrick Gayle
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Lakes
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 10, 2018 -

Honda of the Avenues responded

Thanks Happy12. Derrick and John are awesome. We appreciate you choosing us to take care of your automotive needs. Have a great day! Chip Hill, Marketing

October 02, 2018

"Service Center"

- Jeanne19

Josh provided excellent customer service. Oil changed was completed in promised timeframe. Car was washed and shinney when returned to me. The waiting area was clean and comfortable.

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Recommend Dealer
Yes
Employees Worked With
Josh Stodel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 03, 2018 -

Honda of the Avenues responded

Thanks Jeanne...we appreciate your business. Josh is awesome...you are in great hands. He does a great job for us!! He has been with us many years. Have a great day and please tell your friends and relatives about us!!! We will take great care of them for you!! Chip Hill, Marketing

October 02, 2018

"Always Exceptional Service!"

- Pianonut

We purchased our car at Honda of the Avenues in 2013. From then on, we have always had it serviced at Honda. You cannot beat the professionalism of the Service Managers! They keep you up to date on progress of your routine services, and let you know when your vehicle will be ready. The attention they pay to the customer is why we keep going back!

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Recommend Dealer
Yes
Employees Worked With
Joe Contarino
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Rich
Oct 03, 2018 -

Honda of the Avenues responded

Thanks PianoNut! We appreciate your business. Have a great day. Chip Hill, Marketing

October 02, 2018

"Prompt service with courtesy"

- JD

I deal only with Bob who has given accurate, affordable (provides coupons when available) service. He always makes sure only what is needed to be serviced is done.

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Recommend Dealer
Yes
Employees Worked With
Bob Mandele
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 03, 2018 -

Honda of the Avenues responded

Thanks for writing and thanks to Bob for always looking out for our customers!! Have a great day JD!! Chip Hill, Marketing

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