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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,366 Reviews

2,366 Reviews of Honda of the Avenues - Service Center

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April 24, 2024

Honestly I can’t say more than the service was exceptional. Staff was kind and very helpful. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2024

Went in to get a recall fixed on my cars airbags. The service consultant was the best part of the visit. He let me know of maintenance things I can take care of, even though I did them myself it was More

by LANCEAZODNEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Honda of the Avenues responded

Thank you for sending in your review. I’d like to personally apologize for the subpar customer service. I can’t fix the problem if I don’t know, so thank you, and thank you for your business. Please call me if you have a minute . Crista Poynor 904-370-1300

April 22, 2024

Great service as always, from all aspects. I am a long time customer and I have always been treated with great professionalism. Thank you! More

by hajni1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Service was great and the rep did a really good job keeping me informed at all times More

by K.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luci Kott
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Paula Williams got me exactly what I needed and was extremely helpful, professional, and friendly. More

by kimjmathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2024

Very professional and informative. They also met expectations on the time it took to do the work needed. More

by DAN.GILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

In the past I always got a check cheat on were and how the tires were rotated etc, This time I did not. Also when i looked at my Honda link there was in red a reference about tire sensor not properly wor More

by rjck47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Eric was outstanding in guiding me through routine service on my Honda Civic and selecting new tires. More

by MGALANTI96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Horrible experience with servicing and selling the car Will never come back again Will never buy it lease Honda due to this crooked dealership Very bad experience More

by Subhash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Honda of the Avenues responded

I’m sorry we couldn’t help you to the extent you would have liked. At a dealership level we have to obtain American Honda authorization to cover a repair that is out of the manufacturer warranty. In your case Honda did offer assistance, unfortunately it wasn’t to your liking .

April 19, 2024

AJ is awesome! Always a pleasant visit! Very informative and helpful! Great service provided each time I visit. More

by Scc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vallarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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