Honda of the Avenues - Service Center
Jacksonville, FL
3,068 Reviews of Honda of the Avenues - Service Center
Oil changr Great service with a smile and desire to exceed customer expectations. Second time Josh was my advisor amd both times I was amazed with his profession Great service with a smile and desire to exceed customer expectations. Second time Josh was my advisor amd both times I was amazed with his professionalism and positive outlook. More
Nail in a haystack Three months ago my wife took her 2016 Accord to another dealership for service because the tire pressure light came on. They said everything was fine Three months ago my wife took her 2016 Accord to another dealership for service because the tire pressure light came on. They said everything was fine and returned the car with 45 lbs of air in the tire. Last weekend the light came on again so I called Bob Mandele at Honda of the Avenues since I’ve dealt with him for 10 years. As usual he got me in the same day I called and the technician found a nail in the tire. This kind of excellence in service is why we will continue to drive 17 miles past the other dealership to go to HOA for service and future sales. More
Excellent Service I received excellent service. I enjoy coming here prices I think are quite fair. I feel at home when I come here. Adam was very helpful with my servic I received excellent service. I enjoy coming here prices I think are quite fair. I feel at home when I come here. Adam was very helpful with my service. He is very friendly and seems to be very knowledgeable. More
Lifesaver service I recently bought a new CRV from Honda on the Avenues. I became friends with my salesman and he called me to check on how I was enjoying my new CRV. I recently bought a new CRV from Honda on the Avenues. I became friends with my salesman and he called me to check on how I was enjoying my new CRV. Long story short ...he was aware of a health condition I have... diabetes. When he heard my voice on the phone he realized I was in dire straights. Shortly after he called back and I didn't answer the phone he suspected the worst. From Duval county he called 911 to Volusia county and told them I was in trouble. When the paramedics came I was close to unconscious and unable to answer the door or cry out for help. He ordered them to break down my door. Diabetic keto acidosis had set in, the doctor's said I was minutes from either a coma or death. If it wasn’t for him - he saved my life. Thank you Nick Merizzi for not being just a car salesman. I was blessed to have met you. My family and I thank you. We are eternally indebted. God bless! More
Maintenance visit Very friendly service department. I brought my Honda in for routine maintenance and a few other minor issues. All service was handled in a timely fash Very friendly service department. I brought my Honda in for routine maintenance and a few other minor issues. All service was handled in a timely fashion. Thanks Adam! More
Professional Outstanding and professional service, we were really taken care of. If we decide on another Honda, we will be at your dealership. Service personal ver Outstanding and professional service, we were really taken care of. If we decide on another Honda, we will be at your dealership. Service personal very understanding and knowledgeable.l More
Very good! Adam Kollar went out of his way to help make the experience enjoyable, he provided excellent customer service. The recall work was done in a timely fa Adam Kollar went out of his way to help make the experience enjoyable, he provided excellent customer service. The recall work was done in a timely fashion. More
Excellent service writer and no unnecessary work done I have confidence in the work being done on my Honda’s by their service department. Aaron Simon is the service writer. He is knowledgeable of the car I have confidence in the work being done on my Honda’s by their service department. Aaron Simon is the service writer. He is knowledgeable of the car systems, makes good recommendations and does not push to have unnecessary work done. I won’t use any other service department More
Excellent Honda at the avenues is my favorite location! I literally work 7 days a week. I was on the other side of town and was going to go to another Honda loc Honda at the avenues is my favorite location! I literally work 7 days a week. I was on the other side of town and was going to go to another Honda location for an oil change because it was 5 minutes away, I pulled in on a Saturday morning and they told me they couldn’t service my car until Tuesday.... I called Honda at the avenues he told me come on over I drove the 35 minutes and it was WORTH IT.....Dennis was very helpful More
Service Done Right I have always had my Honda Pilot serviced at Honda at the Avenues dealership because I know the job will be well done. I have had substandard work per I have always had my Honda Pilot serviced at Honda at the Avenues dealership because I know the job will be well done. I have had substandard work performed on a former vehicle at other places trying to cut corners on price, but learned that using genuine Honda parts and service, on schedule, is the best way to keep my vehicle running like new. The waiting room is comfortable and they have an express lane 0just for quick service, such as oil changes. Josh Stodel in Service is a very knowledgeable, skilled professional who is honest in evaluating my car's immediate needs without any upsell pressure. More