Honda of the Avenues - Service Center

First time service The people in the service department were very helpful. My car was ready when promised. All my questions were answered. I was very pleased with my se The people in the service department were very helpful. My car was ready when promised. All my questions were answered. I was very pleased with my service. More

Great service every time I hate taking my car to get serviced. The wait is too long and they always oversell you. but not at Honda of the Avenues. Staff is always friendly, ef I hate taking my car to get serviced. The wait is too long and they always oversell you. but not at Honda of the Avenues. Staff is always friendly, efficient and considerate of my time. Great job as usual. More

Quick and Efficient The service was quick and efficient! I have been here previously and it is always a great experience. I will recommend to others. Thank you. The service was quick and efficient! I have been here previously and it is always a great experience. I will recommend to others. Thank you. More

First service Very quick service. The guys were all very nice and helpful. Homemade cookies in the waiting room were great! I'll be back for my next service. Very quick service. The guys were all very nice and helpful. Homemade cookies in the waiting room were great! I'll be back for my next service. More

Great experience in and out within 30 minutes waiting room comfortable cookies great. Staff very friendly and nice. Convenient location to where I live and work. in and out within 30 minutes waiting room comfortable cookies great. Staff very friendly and nice. Convenient location to where I live and work. More

Great Service The service dept really helped me out. My car was disabled and fortunately parts were readily available and it was fixed and I could use my car that n The service dept really helped me out. My car was disabled and fortunately parts were readily available and it was fixed and I could use my car that night. Even though it was late in the day they stayed to assist me.. Very Thankful for them. More

Honda rating I had the pleasure of having my Honda Accord serviced for a battery sensor on a recall that i received. the service department was very professional a I had the pleasure of having my Honda Accord serviced for a battery sensor on a recall that i received. the service department was very professional and polite. The estimated time at arrival was about one hour. The actual time was forty minutes. Would happily return for future service and possibly a purchase. More

Efficiently run service center Personnel is very friendly and knowledgable. They worked diligently to find the fix for my problem. I would highly recommend Honda of the Avenue to Personnel is very friendly and knowledgable. They worked diligently to find the fix for my problem. I would highly recommend Honda of the Avenue to my friends. More

Totally misdiagnosed issue. Wanted me to pay twice to fix Had my CR-V towed there on 11/13 for smoke coming out from the hood. Picked up car on 11/15, paid $1815. (already paid $85 for a rental for two days). Had my CR-V towed there on 11/13 for smoke coming out from the hood. Picked up car on 11/15, paid $1815. (already paid $85 for a rental for two days). They dealership told me I had a 3 years warranty. Then on 11/21, ran into the same exact issue. Called, had the car towed back there...They called on on 11/22 telling me I had to pay another $800 to fix. They completely misdiagnosed the issue. Terrible Customer Service. I asked them to not touch. On my way to pick up. I also filed a complaint against the dealership with American Honda....And contacting a lawyer to consult. Terrible. (I own two Honda's...Bought the Odyssey from this dealership, and the CR-V from another dealership). Paid thousands over the years there to do oil changes and address any other issues. Also, never heard from the Manager. More

Courteous personnel, prompt and complete service. Helpful and courteous service personnel. Appointment time was on schedule, Clean and comfortable waiting area. No charge as part replacement per H Helpful and courteous service personnel. Appointment time was on schedule, Clean and comfortable waiting area. No charge as part replacement per Honda. Waiting area clean and comfortable. More