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Honolulu Buick GMC - Service Center

Honolulu, HI

4.2
637 Reviews
Call Service Center (808) 836-7007

637 Reviews of Honolulu Buick GMC - Service Center

Sort by
February 17, 2024

Knowledgeable and very friendly This was my first visit to your service center, I will be back! More

by Ldciii
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 18, 2024 -

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Luis met your service expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
February 16, 2024

Great service. Took great care of me Micah communicated with Cadillac and solved a Maintenence included problem with ease. Great guy More

by Livingjb
Recommend Dealer
Yes
Employees Worked With
Micah
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Feb 18, 2024 -

Honolulu Buick GMC responded

Thank you for choosing Honolulu Buick GMC. Your feedback and rating mean a lot to us. We're glad Micah was able to help, and we hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
February 16, 2024

They have never returned calls that I left on the answering machine. So, very disgusted with that part. More

by bergquistnan
Recommend Dealer
Yes
Employees Worked With
LeeAnn & Andrew
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Feb 18, 2024 -

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that LeeAnn and Andrew met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
February 16, 2024

Very good customer service I would recommend to others even though the service was pretty pricey More

by WDBURGESS0
Recommend Dealer
Yes
Employees Worked With
Lianna
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Feb 16, 2024 -

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
February 15, 2024

Micah kept me informed on the status of my car while there. He helped identify an additional items I needed to replace. He kept up with me in coordination for a future date to fix those issues when part More

by Only2chances
Recommend Dealer
Yes
Employees Worked With
Micah
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Feb 15, 2024 -

Honolulu Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Micah met your expectations. Thank you for choosing Honolulu Buick GMC, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
February 13, 2024

Very easy and to the point to hassle and Andrew was very helpful. Fast and easy More

by MORENOJOSE
Recommend Dealer
Yes
Employees Worked With
Andrew Morey
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Feb 14, 2024 -

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Andrew met your expectations. Thank you again for choosing Honolulu Buick GMC, Jose, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
February 13, 2024

Very professional and great customer service He made it a point to make sure my car would be safe on the road More

by NBNEAL
Recommend Dealer
Yes
Employees Worked With
Diena Chou
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Feb 14, 2024 -

Honolulu Buick GMC responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
February 13, 2024

Good coffee. Friendly staff. I love my car and want the best for it. Thanks GMC Honolulu More

by Martin Moore
Recommend Dealer
Yes
Employees Worked With
Micah
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Feb 14, 2024 -

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Martin and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
February 11, 2024

He listened to my urgent concerns and then helped me solve my problem with my car. I am very grateful. Thank you very much. More

by STAMAPUA
Recommend Dealer
Yes
Employees Worked With
Micah
Report | Print
Feb 11, 2024 -

Honolulu Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
February 10, 2024

My service was unexpected and unscheduled. Liana was knowledgeable, infomative, very helpful, and concerned with my car's issues. She kept me informed on the progress and explained everything. More

by rrrickb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liana in service depth. 5 stars!
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Feb 11, 2024 -

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Liana met your expectations. Thank you again for choosing Honolulu Buick GMC, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
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