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Honolulu Buick GMC - Service Center

Honolulu, HI

4.1
277 Reviews
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Call Service Center (808) 836-7007

277 Reviews of Honolulu Buick GMC - Service Center

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December 07, 2022

great service staff were friendly continuing to bring my truck and suv for service here thank you Gmc. More

by SUAMALIE852003
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
December 03, 2022

Professional, helpful and attentive staff. It’s the second vehicle we’ve bought here and would recommend to anyone More

by nctrujillo93
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Morey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2022 -

Honolulu Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
December 02, 2022

Took my car in for service and it babe back dirty and my paint was chipped. More

by nickako55
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Irene Nicholson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Virginia
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Dec 07, 2022 -

Honolulu Buick GMC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your records? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
December 02, 2022

Great customer service and very professional! Awesome staff with a positive attitude!!! Very trustworthy and the dealership made the process easy! highly recommend Honolulu Buick GMC. More

by SMART_TECH_LLC
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
Report | Print
Dec 04, 2022 -

Honolulu Buick GMC responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
December 02, 2022

Kara was amazing. She took in my 2020 XT6 for a dashboard replacement. The repair took 2 days. Kara stayed in touch with me twice a day, letting me know the status More

by STEVENAHOKU
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Demello
5.0
This rating includes all reviews, with more weight given to recent reviews.
ASHLEY IWASAKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2022 -

Honolulu Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Steve, and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
December 02, 2022

Thay đó a great work i really appreciate thanks you so much have a wonderful day and god bless More

by BANAG406
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ASHLEY IWASAKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Honolulu Buick GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honolulu Buick GMC , we look forward to having you as one of our valued customers for many more years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
December 02, 2022

Very professional, customer oriented staff, very satisfied with my car servicing. I would recommend to all my friends to go there to get their cars serviced. Thank you everyone! More

by Ralph70
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irene Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
ASHLEY IWASAKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2022 -

Honolulu Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
December 02, 2022

Alaina in service was great…kept me updated throughout the service and was very apologetic for the long wait. Refreshing to know some people really care. More

by PFUJIOKA
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
Report | Print
Dec 04, 2022 -

Honolulu Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu Buick GMC . Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
December 01, 2022

Really great, people are awesome and very helpful, and very informative when it comes to my truck. More

by cgrocks808
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina
Report | Print
Dec 04, 2022 -

Honolulu Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
November 29, 2022

Covering the steering wheel,the driver set and the floor is a good job done by the workers. I like that. Good job More

by JFLORES74
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alaina Davis
Report | Print
Nov 30, 2022 -

Honolulu Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

Helpful
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