Honolulu Buick GMC - Service Center

I'll always suggest this dealership I wish I would have purchased my vehicle through this Buick dealership instead of Cutter in Waipahu. At least I can take my car here for Maintanence. I wish I would have purchased my vehicle through this Buick dealership instead of Cutter in Waipahu. At least I can take my car here for Maintanence. Everyone is so nice and friendly and helpful. More

Improved service Compared to my last visit this service appt. was good. Service adv. was knowledgable and courteous and explained costs. Car was ready to go at pickup Compared to my last visit this service appt. was good. Service adv. was knowledgable and courteous and explained costs. Car was ready to go at pickup time. More

Very satisfied Everyone was very helpful. The car was returned on time and in good condition, Parts were ordered for future repairs and will be installed when avail Everyone was very helpful. The car was returned on time and in good condition, Parts were ordered for future repairs and will be installed when available. More

Started out bad but after working with Kevin S. All good! Thank God for Kevin Smith - Great Professional Manager! It's about time this dealership got a good Manager! I think the dealership will do much Thank God for Kevin Smith - Great Professional Manager! It's about time this dealership got a good Manager! I think the dealership will do much better now that Kevin is managing! Much Mahalos, Marten Speckin More

Efficient & friendly. I have a problem with a sound in my steering column. I asked about this when I had my car serviced. I was informed that GMC is aware of the problem, I have a problem with a sound in my steering column. I asked about this when I had my car serviced. I was informed that GMC is aware of the problem, but has been unable to provide a solution. I was told by the service provider at Honolulu Buick GMC Cadillac that they will get back to me about the problem when GMC notifies them of the solution. I was also informed that I will have no problem with steering and it is perfectly all right to continue to drive with this sound. I'm hoping that a solution will be found soon. More

Maintenance made easy Service advisor Stan is great! From working with him on previous engine issues, I know he is very trustworthy. So when he recommended new tires and Service advisor Stan is great! From working with him on previous engine issues, I know he is very trustworthy. So when he recommended new tires and wiper blades during maintenance check, I had no qualms about following his advice. Since I was late in in returning his call for these items, I was very happy all the work was done that same day. Thanks to Stan! Shuttle driver Virg is terrific! Just like riding with your friend driving. More

maintenance Went in to the service department for a oil and quick maintenance. They did offer me a shuttle but I decided to take a walk to the near by Starbucks. Went in to the service department for a oil and quick maintenance. They did offer me a shuttle but I decided to take a walk to the near by Starbucks. They were finished about 30 minutes late because they needed to order special parts for my fiat. Overall my fiat did feel better as I left the shop so thank you Honolulu, Buick, GMC, Cadillac. More

Trouble shoot sensors Our service rep Wayne helped us tremendously in getting our sensors and repairs covered by our car maintenance agreement. We our totally satisfied wi Our service rep Wayne helped us tremendously in getting our sensors and repairs covered by our car maintenance agreement. We our totally satisfied with the outcome. Thanks to Wayne and the service tech who worked on our car. More

Lacking Customer Service! This place is going down hill! Customer Svc is poor and their Nimitz Location CAN'T COMPARE to SCHUMAN CARRIAGE! Although W.JOHNSON is great! This place is going down hill! Customer Svc is poor and their Nimitz Location CAN'T COMPARE to SCHUMAN CARRIAGE! Although W.JOHNSON is great! More

Being they are the only authorized GM warranty dealership on the island I had to take my Cobalt into them for repairs. I was quoted for all this work that needed to be done out of warranty, but the warranty on the island I had to take my Cobalt into them for repairs. I was quoted for all this work that needed to be done out of warranty, but the warranty work I needed (starting problem) they could not find any problem. They ripped me off out of over $500 when I went in for warranty work only. I later found out their service writer (didn't get his name-he was not very good at his job and wasn't very friendly) is paid off of commission. On warranty work they make minimal so that is why they wanted to get me to pay for the work instead. These folks are CROOKS-STAY AWAY!!! More