Back

Honolulu Ford - Service Center

Honolulu, HI

3.0
465 Reviews

465 Reviews of Honolulu Ford - Service Center

Sort by
January 25, 2019

Disappointed - Poor follow-up I understand that circumstance are as they are, but when I'm verbally quoted 450.00, and I'm calling for a follow-up, leaving messages as well as text More

by LCADOY
Customer Service
Recommend Dealer
No
Employees Worked With
The individual who oicked me up to bring me to the dealership was fantastic
January 22, 2019

excellent service! the servcices of my 2017 ford escape rear shock replacement was excellent and quick. All was covered under warranty. i am very satisfied and the wor More

by THIENTHY2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
January 15, 2019

Technician "forgot" during a safety recall Got an airbag recall completed in mid December. After several calls to the service department on when to expect the recall to be cleared in Ford's da More

by SCOTT.EBERT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Theresa Paperd
January 13, 2019

Car repair My service rep, Kyle is terriffic! He meets me with a smile and explains all the details of the needed repair. When I made the appt to bring the car More

by SUZANNESMITH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Piercy
January 12, 2019

Warranty repair I gave a 5-Star rating due my 3 previous purchase at Honolulu Ford. Two of the three purchases were at their Ala Moana location. My family and I were More

by ILIVE4HIM2DAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cabalo, Sherman Lee, Kyle Piercy, Edy Chang, Joe Della Penna
January 08, 2019

Satisfied and Content Kyle Piercy has been my service rep for the past few years and has always gone the extra mile. I look forward to bringing my Explorer in and working w More

by wade okamura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Salazar, Edith Kahele, Lauranne Tugade, Kyle Piercy
January 05, 2019

Sales and Service Honolulu Ford juts completed maintenance repair of my 18 F150 XLT 2x4. Replaced engine components under Warranty. They worked hard to Diagnose the a More

by EDDIEC44070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Piercy, Jason Garcia
January 04, 2019

Services was great Mr. Cabahit was nice, professional, and delivered on time as promised. I was pleased with his services and will have go to him the next time I go back More

by WILSON235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlo Cabahit
December 31, 2018

Poor Service Department We had a appointment but the day of the appointment the service department was busy and did not get to our car. We were called in the afternoon and h More

by Faket001
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Piercy
December 31, 2018

Amazing Fast, professional and friendly, the employees at Honolulu Ford took care of me the moment I pulled into the service drive. Anthony greeted me and was More

by FAATILIGAJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Theresa Paperd, Kyle Piercy, Charlo Cabahit
...
11
...