Honolulu Ford - Service Center

Accommdating Professional and friendly. Accommodating, didn't have apt and was taken right in with problem on car. Charlo was friendly and professional and took Professional and friendly. Accommodating, didn't have apt and was taken right in with problem on car. Charlo was friendly and professional and took care of me. More

Unplanned visit Engine light came on, came in without an appointment, quick and easy check-in, courtesy shuttle took me to work, pleasant driver, good follow up by ph Engine light came on, came in without an appointment, quick and easy check-in, courtesy shuttle took me to work, pleasant driver, good follow up by phone when work was completed, cashier was also pleasant. More

Kyle went above and beyond! Kyle has been my service assistant in the past and I reached out to him for my upcoming periodic maintenance. He was able to schedule my service to m Kyle has been my service assistant in the past and I reached out to him for my upcoming periodic maintenance. He was able to schedule my service to my needs and was available early in the morning and after hours when I was able to pick up my car. He addressed all my concerns and then some. Kyle will be my 'go-to' service assistant. More

Great Experience Was quick, painless and easy...although they missed replacing my light bulb due to its quick blinking for left turns. Minor though, no biggy. Great Was quick, painless and easy...although they missed replacing my light bulb due to its quick blinking for left turns. Minor though, no biggy. Great experience! More

Speedy and professional Got everything done in a day. Couldn’t be happier thank you everyone! Even through my crazy carzillaness. Team stayed professional and helped me throu Got everything done in a day. Couldn’t be happier thank you everyone! Even through my crazy carzillaness. Team stayed professional and helped me through every step! More

Great Service Visit went exactly as planned. Service finished when promised and people there were very friendly and helpful. Will take my car (Ford) there all the Visit went exactly as planned. Service finished when promised and people there were very friendly and helpful. Will take my car (Ford) there all the time for servicing. More

Excellent Service Department, as well as Sales & Parts Dpts! Kyle Piercy promised great service and he delivered! Randall Cuarisma in Parts was fantastic! As usual, Ben Cabalo in Sales is still the GOAT! I wi Kyle Piercy promised great service and he delivered! Randall Cuarisma in Parts was fantastic! As usual, Ben Cabalo in Sales is still the GOAT! I will buy and get my vehicles serviced at Honolulu Ford until the end.......... More

EFFICIENT SERVICE Complement to Mr. Getz for providing a fast and efficient check in of my vehicle. He was thorough in explaining what the service entailed and brough Complement to Mr. Getz for providing a fast and efficient check in of my vehicle. He was thorough in explaining what the service entailed and brought me up to date on by maintenance coverage. The maintenance service was completed in a timely manner. Upon completion, Mr. Getz explained what defects were found and correction. Most appreciated. More

Professional customer service Chad was most helpful in making sure the part to correct my horn issue came in in a timely manner and had it installed as soon as it came in. Knowing Chad was most helpful in making sure the part to correct my horn issue came in in a timely manner and had it installed as soon as it came in. Knowing that it was a safety issue he took care of it promptly. Even though it was a new purchase he also had the car go through a safety check to make sure everything else was ok. More

Satisfied customer Very satisfied customer. Quick and complete service. Will use for all follow on service. Dealership was very good at ensuring I was informed of all pr Very satisfied customer. Quick and complete service. Will use for all follow on service. Dealership was very good at ensuring I was informed of all promised work on the vehicle. More