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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.1
1,416 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,416 reviews

January 16, 2026

Excellent customer service. Willing to negotiate with me and get to where I felt comfortable making the purchase. More

by NUNEZUSCG
Recommend Dealer
Yes
Employees Worked With
Anthony
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January 15, 2026

Easy & fair I did everything on the phone, saved me a bunch of time. Bought truck and picked it up all in a few hours. More

by ALANJOAQUIN
Recommend Dealer
Yes
Employees Worked With
dantejovenal@lithia.com
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Jan 15, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 14, 2026

Poor-because they never check the problem of my car? The vibration is getting worse. But they told me that they can put me om schedule for next month to diagnose fully the problem. At the same time the More

by resty918
Recommend Dealer
No
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Jan 14, 2026 -

resty918 responded

It is really getting worse with my problems about my car on vibration and the noise is different.

Jan 14, 2026 -

resty918 responded

Supposed to be excellent customer service should be 360 degrees meaning dealer and customer relations should be observe in good faith. They should diagnose really the problem and complain of the unit or car that every customer had and reccomment the right solution during the visit to avoid customer dissatisfaction. This could be also an efficient tool to increase profitability by excellent customer service satisfaction, if we really help customer to address their concerns.

Jan 15, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave a review; however, I'm very sorry to hear about the persistent issues with your vehicle and any frustration caused by the scheduling delays and charges. It's certainly not our intention to leave you feeling dissatisfied, and we want to ensure your car is running smoothly as soon as possible. If you could please give me a call at your convenience, I would like to learn more about what happened here and see how I can assist in addressing your concerns more promptly. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

January 14, 2026

Professional, friendly, and had the best free beverages than any dealership. Coffee was unreal. The vehicle was spotless; great detailing. More

by MCPRAY65
Recommend Dealer
Yes
Employees Worked With
CJ
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Jan 14, 2026 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 14, 2026

Everything went as smooth as can be from beginning to end I couldn't believe any happier More

by JKEKINA
Recommend Dealer
Yes
Employees Worked With
Kathryn Keehn
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Jan 14, 2026 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

January 13, 2026

Ryan was awesome i told him what i wanted and he updated me on everything I needed and made the whole process super easy More

by MAPLECLARENCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RYAN GAMBOA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2026 -

Honolulu GMC Cadillac responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honolulu GMC Cadillac! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 12, 2026

???? This is our third time bringing this vehicle in for mechanical issues, and we’re really hoping this visit gets everything running like new. I do want to highlight that Sarah has been consistently kind, More

by LYN15777
Recommend Dealer
No
Employees Worked With
Sarah
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Jan 14, 2026 -

Honolulu GMC Cadillac responded

We appreciate your patience and the kind words about Sarah. We're committed to resolving your vehicle's issues and earning that 5-star rating from you. If there are any further concerns or questions, please don't hesitate to reach out to me directly. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

January 11, 2026

Salesman was no pressure, friendly. Sales manager was flexible, did his job, finance guy tried to sneak a few changes on us-felt like it was on purpose. Confuse us with numbers and add More

by GRANATO808
Recommend Dealer
Yes
Employees Worked With
Sean Hamic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Hamic
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Jan 12, 2026 -

Honolulu GMC Cadillac responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 08, 2026

First experience of purchasing a new vehicle was great. Anthony was very helpful and kind. More

by GANALKAMALANI
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jan 08, 2026 -

Honolulu GMC Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu GMC Cadillac. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

January 08, 2026

Dropped my car off, no one touched it for over a week. Took it back and looking to service somewhere else More

by IKAIKA8024
Recommend Dealer
No
Employees Worked With
Forgot her name
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Jan 09, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave a review. It is unfortunate to hear that you were not pleased with your service along with the length of time it took. I can understand the frustration here and apologize for the delay in your repairs. When you have a moment, I would appreciate it if you could call me to discuss this visit further and see how I can assist in finding a resolution. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

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