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Honolulu GMC Cadillac
Honolulu, HI
1,385 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available.
At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 1,385 reviews
Verified Customer
December 05, 2025
I have waited 6 hours, they did not know the steps to take regarding an older vehicle passenger side airbag recall, Stating I would have to pay for a new dashboard if they cracked it while replacing a take regarding an older vehicle passenger side airbag recall, Stating I would have to pay for a new dashboard if they cracked it while replacing a recalled airbag. I called GM and got the steps for the service department on the procedure on how to proceed on the airbag replacement so that all parties involved would know before hand on who would be responsible for replacing the dashboard.( take pictures of the dash with the customer also taking pictures. If there is a preexisting crack the customer would be responsible. If there is no preexisting crack the dealership and GM would be responsible to replace the dashboard). Also the service department didn’t fix my check engine light due to a small evap leak. The mechanic said that a hose on the evap system was not connected and they reconnected the hose.However the Check engine light is back on again. The service department or specifically the mechanic should have been professional and did an evap smoke test or even a evap test using the diagnostic tool to determine the source of the small evap leak.The mechanic said “it’s probably the charcoal canister” without doing the tests to diagnose the issue. I am very disappointed in the professionalism of the mechanic and team work of the service department. My check engine light is still on and Im going to have to have a test done to find the exact issue and have it fixe… More
by 4weissmen
December 04, 2025
Jennifer on the Service team made the unwelcome process of needing to get a vehicle back on the road a smooth process. She was efficient, communicative, and able to get my truck in to service the next day of needing to get a vehicle back on the road a smooth process. She was efficient, communicative, and able to get my truck in to service the next day vs. the app appointment I had for January 14th, a full month and a half later. The mechanics were able to diagnose the problem right away and they were even able to complete the 15000 service the same day. My only regret was I didn’t get to drive the loaner (EV Hummer) that was lined up because they were so efficient. Mahalo Jennifer and team for the great service! More
by TAHOEX5
Employees Worked With
Jennifer Inman
December 02, 2025
Carl sold me the car but never kept me up to date with my vehicle’s status while being fixed. He said he would but never did. Kala’s was so helpful getting my vehicle fixed asap and Johnny in service is awes vehicle’s status while being fixed. He said he would but never did. Kala’s was so helpful getting my vehicle fixed asap and Johnny in service is awesome!!! Johnny keeps in touch with me and I trust him with my vehicle. Too bad Johnny isn’t a salesperson I’d go to him and refer him to everyone. Carl didn’t know too much about the Mazda and didn’t keep his word and because of that I won’t refer anyone to him. Sorry. More
by PNALOPES6
November 30, 2025
Efficient, timely, and friendly service. Appreciate the waiting area, coffee and water. Please continue with the excellent service to your customers. Appreciate the waiting area, coffee and water. Please continue with the excellent service to your customers. More
by rs.andrews2
Employees Worked With
Liana
November 29, 2025
Terrible customer service and communication. They ignored my emails and phone calls. Worst dealership I have ever dealt with. Leadership team is embarrassing. I will tell my military and hospita They ignored my emails and phone calls. Worst dealership I have ever dealt with. Leadership team is embarrassing. I will tell my military and hospital community to never buy from this dealership. More
by Tori1234
Employees Worked With
Worked with everyone from Sales Manager, Service Manager and GM. The lack of customer service was the worst I have ever seen. I will tell everyone I know to never buy a car from this dealership
