Sean Hamic

Major NUMEROUS and BIG PROBLEMS with vehicle that were concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After ha concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After having the car a couple of days I noticed issues with the brakes and a violent vibration when changing gears. I took the car to an independent repair shop and after they assessed the car they stated that all 4 wheels had virtually metal to metal brake pads. All 4 wheels urgently needed brake rotors, brake pads. All engine mounts were degraded and broken causing the violent vibrations and urgently needed replacing also the struts of the car needed replacing. I was advised not to drive the car until these serious issues were fixed. The car is UNSAFE to drive. I would like to know for the record what the Honolulu GMC and Cadillac 90 point check of the vehicle entails. The estimate to fix issues is $4,581.19! We called Honolulu GMC Cadillac 3 times and also reached out via email regarding these problems. No one has returned my call. Contemplating formal complaints. I will never buy another car from there and would advise others to do likewise. More

by SURFERGINGER Verified Customer Verified Customer

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Bad experience had to wait three days to get my car delivered drive back and forth multiple time go nothing couldn't get a better deal payments was more then was told had to put more down for the same delivered drive back and forth multiple time go nothing couldn't get a better deal payments was more then was told had to put more down for the same payment More

by BOPALAK21 Verified Customer Verified Customer

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Excellent service, friendly and very helpful with finding my dream truck. The Ohana loves the Sierra 1500 truck drives! my dream truck. The Ohana loves the Sierra 1500 truck drives! More

by JALOHA5 Verified Customer Verified Customer

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Awesome! Ko'olina and GMC are rockstars! Thank you! Awesome! Ko'olina and GMC are rockstars! Ko'olina gave me great customer service through the whole transac Ko'olina and GMC are rockstars! Thank you! Awesome! Ko'olina and GMC are rockstars! Ko'olina gave me great customer service through the whole transaction. Ko'olina should get a 200% raise to retain her as a wonderful employee! Thank you! More

by LivePONO1 Verified Customer Verified Customer

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Ko'Olina was our salesperson and she was outstanding! If we could give a 10 for her and the experience at the dealership we would! Thank you! If we could give a 10 for her and the experience at the dealership we would! Thank you! More

by SRTB1116 Verified Customer Verified Customer

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Ver friendly service team and very quick with getting the administrative side of the purchase done. Sean is a great salesman and I would recommend him to anyone looking to purchase a new vehicle. administrative side of the purchase done. Sean is a great salesman and I would recommend him to anyone looking to purchase a new vehicle. More

by JUSTINKUHLMAN Verified Customer Verified Customer

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Salesman was no pressure, friendly. Sales manager was flexible, did his job, finance guy tried to sneak a few changes on us-felt like it was on purpose. Confuse us with numbers and add Sales manager was flexible, did his job, finance guy tried to sneak a few changes on us-felt like it was on purpose. Confuse us with numbers and add on some costs. More

by GRANATO808 Verified Customer Verified Customer

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Excellent customer service. Nick and Sean was amazing. Got in and out in a heartbeat Nick and Sean was amazing. Got in and out in a heartbeat More

by KYLETOM808 Verified Customer Verified Customer

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Not happy with customer service. They stopped responding to me even after telling them the missing part of my Tesla was the wrong color. Katherine just ghosted me. Will never recomme They stopped responding to me even after telling them the missing part of my Tesla was the wrong color. Katherine just ghosted me. Will never recommend her to work with any of my colleagues, friends, family. This dealership is not welcoming either. They will be nice only if you buy their car. More

by KAT Verified Customer Verified Customer

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Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

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