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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.1
1,380 Reviews
Welcome to Honolulu GMC Cadillac. We are a premier Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Cadillac, GMC vehicles and the newest selection Cadillac, GMC available. At Honolulu GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,380 reviews

November 30, 2025

Efficient, timely, and friendly service. Appreciate the waiting area, coffee and water. Please continue with the excellent service to your customers. More

by rs.andrews2
Recommend Dealer
Yes
Employees Worked With
Liana
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Dec 01, 2025 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu GMC Cadillac. We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 30, 2025

Great customer service and experience. Informative. I liked the new service check in area, very spacious. More

by rs.andrews2
Recommend Dealer
Yes
Employees Worked With
Sarah P
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Dec 01, 2025 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 30, 2025

Pleasant and efficient Luis was welcoming, courteous and informative. Service to my vehicle was quick as well. More

by rs.andrews2
Recommend Dealer
Yes
Employees Worked With
Luis
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Dec 01, 2025 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 29, 2025

Sara had alot of fun with mechanic the right side license light wasn't working but came on, we both agreed if it goes out come back More

by JOSEPH.DELACRUZ
Recommend Dealer
Yes
Employees Worked With
Sara the best
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Nov 29, 2025 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 29, 2025

Terrible customer service and communication. They ignored my emails and phone calls. Worst dealership I have ever dealt with. Leadership team is embarrassing. I will tell my military and hospita More

by Tori1234
Recommend Dealer
No
Employees Worked With
Worked with everyone from Sales Manager, Service Manager and GM. The lack of customer service was the worst I have ever seen. I will tell everyone I know to never buy a car from this dealership
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November 28, 2025

Sarah from Honolulu GMC was very helpful and courteous to me when I needed help with my car. More

by AULALOGASPAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Pratt
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Nov 28, 2025 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 23, 2025

Unorganized. Had to keep checking in on the vehicle progress. Vaping in the dealership at her desk. More

by WCHING3693
Recommend Dealer
No
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Nov 25, 2025 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave a review. This is certainly not the experience or level of communication that our team strives for, and we take concerns like this seriously. When you have a moment, please reach out to me directly and I would like to assist you further and answer any other questions or concerns you may have. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

November 14, 2025

Tire came off right after picking up vehicle. Staff more concern about damage to car not safety for the customer. Service manager did not get involved with situation. Just lost a loyal customer. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Pratt, Jeremy Cerventes
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Nov 17, 2025 -

Honolulu GMC Cadillac responded

Ed, thank you for taking the time to leave feedback. I'm truly sorry to learn about this situation as it is concerning to see that your recent service visit was not handled in an efficient or forthright manner, and I can understand why you would be frustrated. When you have a moment, please call me directly so we can speak about what happened and see how I can assist you as safety is our number one priority. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

November 12, 2025

My experience was satisfying. I was able to obtain my services on time with no delays. More

by RONNIET3616
Recommend Dealer
Yes
Employees Worked With
Sarah
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Nov 12, 2025 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

November 11, 2025

Loved my experience shopping at Honolulu GMC. Good service and didn’t feel pressured one bit. Fair pricing and good inventory. Would come back to shop in the future. More

by JUSTINKETTERER
Recommend Dealer
Yes
Employees Worked With
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2025 -

Honolulu GMC Cadillac responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honolulu GMC Cadillac, we look forward to having you as a valued customer for many years to come! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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