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Honolulu GMC Cadillac

Honolulu, HI

Overview
Employees
Reviews
Vehicles
4.2
1,268 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,268 reviews

June 15, 2025

Fair quick and efficient selling my car Ryan offered a fair price for my car and sold me a solid car for the price More

by LANCE35
Recommend Dealer
Yes
Employees Worked With
Ryan Gamboa
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Jun 15, 2025 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 15, 2025

Excellent customer service, timely responses, and overall a positive vibe. Very different from a typical "car salesman" vibe, just honest, hard-working people. More

by traci.l.arnold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalai Mukawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Hamic, Ryan Gamboa, Akira Wood
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Jun 15, 2025 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

June 14, 2025

The service center did a fantastic job and worked through all of my concerns even a few I was not aware of. I am usually paranoid when it comes to dealerships but Honolulu GMC did very well by me. I would go More

by Codycarter880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2025 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 12, 2025

Good work. Nice people. Immaculate facility. Low score reflects lack of communication on the repair status, incomplete part order, and sense my warrantied repai More

by der-Kaiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Jun 13, 2025 -

Honolulu GMC Cadillac responded

Hello, Thank you for sharing your feedback. While we're glad to hear that our team and facility met your expectations, we apologize for the communication issues and any inconvenience caused by the part order delay. We value all repairs equally, regardless of warranty status, so it's concerning to learn about this experience. Please feel free to reach out if you'd like us to address these concerns further or assist in any way. Thank you, Jeremy Cervantes - Service Manager - (808) 495-4837

June 10, 2025

The service I got was professional and fair. Thank you for making every visit comfortable. More

by MAL.T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Jun 10, 2025 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 10, 2025

Pretty smooth, good people, good refreshments, clean showroom, good climate with AC setting, staff on cell phones More

by JIVANS82
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Honolulu GMC Cadillac responded

Thank you for your review. We sincerely appreciate your business and hope to see you again! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 05, 2025

Truck had little rust spots all over. Told it was from the volcano eruption and they couldn’t do anything about it. Found a dent on the roof. Didnt say anything because the attitude I fel More

by Cpkruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah
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Jun 08, 2025 -

Honolulu GMC Cadillac responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 04, 2025

Great customer service and prompt with servicing and responsiveness Would see Sarah again for servicing More

by ALEX@ZCLEE.COM
Recommend Dealer
Yes
Employees Worked With
Sarah Pratt
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Jun 04, 2025 -

Honolulu GMC Cadillac responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honolulu GMC Cadillac. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 03, 2025

Very knowledgeable and professional service team, appreciate the timely service, will continue to have my Encore serviced there. More

by rrrickb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Inman
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Jun 03, 2025 -

Honolulu GMC Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

June 02, 2025

Sarah greeted me with a smile and professionalism! She answered my questions and gave me honest estimates for the cost of my repair! Will be back! Great service! More

by Laylanee808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Pratt
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Jun 02, 2025 -

Honolulu GMC Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honolulu GMC Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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