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Honolulu GMC Cadillac
Honolulu, HI
1,291 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available.
At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,291 reviews
Verified Customer
July 15, 2025
Very welcoming. Smooth transaction. I know what I wanted and I got what I wanted. Ryan, thank you for being so accommodating. The facilities were clean. The car Smooth transaction. I know what I wanted and I got what I wanted. Ryan, thank you for being so accommodating. The facilities were clean. The car was clean. I recommend this dealership to anyone. Buy American! Will buy from them again. More
by PADUAJ001
Employees Worked With
Ryan Gamboa
July 15, 2025
Lack of communication is the main problem. It took 10 days for someone to contact me on the status of my car took two weeks to fix it.. If you keep in constant contact I wouldn’t have had a I It took 10 days for someone to contact me on the status of my car took two weeks to fix it.. If you keep in constant contact I wouldn’t have had a I wouldn’t have had a problem problem problem… giving an estimated time of completion also was never done .. Again, communication, communication, communication More
by jeffadamato
Employees Worked With
Sara
July 13, 2025
Excellent service, attentive to customer requests & parameters. Financing offered & pleasantly procured & provided. Details explained & accepted. parameters. Financing offered & pleasantly procured & provided. Details explained & accepted. More
by WILMAJEAN
Employees Worked With
Anthony Santiago Jr. & Alex in finance
July 12, 2025
Can’t reach anyone on phone. Leave messages to call back but no response. No return calls. Not able to get status of my car’s progress. Loaner-no license plate or safety check. Leave messages to call back but no response. No return calls. Not able to get status of my car’s progress. Loaner-no license plate or safety check.. Had to bring in Cadillac 3 times to follow up repairs that weren’t done completely & satisfactorily. More
by HEOKA19
Employees Worked With
Jeremy, Johnny, Sarah
July 10, 2025
Our experience with the GMC service department has been extremely frustrating. Our truck has been sitting there since last Friday, waiting on a part that was supposed to arrive by Monday—but never did. Wh extremely frustrating. Our truck has been sitting there since last Friday, waiting on a part that was supposed to arrive by Monday—but never did. What made the situation worse was the lack of communication. I was without a work vehicle for several days, which directly impacted our operations. No one from the service team reached out with updates, and phone calls went unanswered repeatedly. I eventually had to go down in person just to get any information on what was going on. It’s unacceptable to leave customers completely in the dark when their vehicle is in for service, especially when it's essential for business. GMC really needs to improve their communication and follow-through. This experience has left me questioning the reliability of their service support. More
by DAVEDJCONSTRUCTION
July 09, 2025
Service dept is friendly. But they don’t return messages. Jennifer G told me to message via text rather than voice mail. I haven’t tried it yet, so not sure on the responsiven But they don’t return messages. Jennifer G told me to message via text rather than voice mail. I haven’t tried it yet, so not sure on the responsiveness. To avoid any future frustration, I scheduled my next service appt already. More
by 808AIRCONDITIONINGLLC
Employees Worked With
Jennifer Garringer
