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Honolulu GMC Cadillac

Honolulu, HI

Overview
Reviews
4.0
1,520 Reviews
Call Dealership (808) 836-7007
View Awards

2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,520 reviews

April 28, 2026

Easy to work with. They Help out alot Good response time Eager to help you More

by J.PANZER
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 28, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your experience. We’re pleased you found our team easy to work with and responsive when servicing your GMC Canyon. We look forward to assisting you again. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 28, 2026

This was by far the best experience with Honolulu Cadillac. Duncan made the experience to be rated as excellent. Sad to see him leave. More

by KILIGIRL
Recommend Dealer
Yes
Employees Worked With
Duncan
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Apr 28, 2026 -

Honolulu GMC Cadillac responded

Thank you for the five-star rating and for sharing your experience with your Cadillac. We’re delighted to hear it was excellent. We’re sorry to see a team member depart and hope to welcome you back soon. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 28, 2026

Outstanding ! !! I was also looking at a 2023 Cadillac Xt5 and wanted to buy but couldn't get a good deal More

by HAWAII KAI BARRY
Recommend Dealer
Yes
Employees Worked With
Jennifer Inman
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Apr 28, 2026 -

Honolulu GMC Cadillac responded

Thank you for the five stars! Our team is more than happy to work with you here. Please feel free to reach out if there's anything else we can do for you! - Honolulu GMC Cadillac

April 27, 2026

Quick and easy. Short wait time for service completion. It was a pleasurable experience for me. More

by FRANK.SCHULTZ
Recommend Dealer
Yes
Employees Worked With
Duncan
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Apr 27, 2026 -

Honolulu GMC Cadillac responded

Thank you for sharing your feedback about your Chevrolet Trax service. We’re pleased the process was smooth and the wait was brief. We appreciate you choosing us for your Trax maintenance and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

April 26, 2026

Good deals on good cars got a deal on a nice bmw running cherry thanks to GMC Honolulu More

by FANOPEYTON58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Nakama
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Apr 26, 2026 -

Honolulu GMC Cadillac responded

Thank you for the 5-star review. We’re glad you found a great deal on your BMW 335. Nick will be happy to know you appreciate his help. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 25, 2026

Duncan is professional, knowledgeable, and provides clear communication. The cringe when I have to deal with the girl that works in service. She serves everyone aside of snarky attitude. I'm not clear why sh More

by NUTECH99
Recommend Dealer
No
Employees Worked With
Duncan
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Apr 27, 2026 -

Honolulu GMC Cadillac responded

We appreciate your feedback and the kind words about Duncan. We understand the frustration with wait times, and we do appreciate your patience during this high-volume period. If you'd like to discuss this further or have any immediate needs, please reach out to me directly. Thank you. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

April 19, 2026

Unorganized, when asked about charges seemed to make up a response Not very organized unprofessional More

by JACOB64
Recommend Dealer
No
Employees Worked With
Jennifer Inman
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Apr 21, 2026 -

Honolulu GMC Cadillac responded

Thank you for bringing this to our attention and sharing your concerns about the charges and your experience during your visit. Please contact us directly so we can connect with you and discuss this further. Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

April 16, 2026

Very efficient! Easy and quick Good work from start to finish no issues Thank you More

by ZOARD.JANKO
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Apr 16, 2026 -

Honolulu GMC Cadillac responded

We’re glad to hear your experience was smooth and efficient from start to finish. It’s great to know everything was handled quickly with no issues along the way. Thank you for choosing Honolulu GMC Cadillac, and we look forward to assisting you again in the future.

April 15, 2026

Dealership is nice, great customer service, only problem was the car they sold to me, as a first timer for purchasing cars I had better deals at a different place than this More

by JAY.JAY.NEWO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 17, 2026 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

April 13, 2026

Car has a lot of problems they don't answer the phones calls no manager on duty if needed More

by ATEFHANNA51
Recommend Dealer
No
Employees Worked With
Allison
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Apr 17, 2026 -

Honolulu GMC Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

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