Nick Nakama

Fantastic loving people with fantastic service! They try there best with a smile and they are gracious while giving great service. They try there best with a smile and they are gracious while giving great service. More

by COREY.J.INMAN Verified Customer Verified Customer

Report | Print

Signed the papers for a used car, was told after I couldn’t take it because it needed an inspection. 2 weeks later it was ready, only to break down in less than 48 hours. But car was sold as is so no couldn’t take it because it needed an inspection. 2 weeks later it was ready, only to break down in less than 48 hours. But car was sold as is so no help from dealer sadly. But dealing with sales staff was strange, days after having the vehicle I was contacted and asked to send my financial documents to their private emails ( something something @ gmail/yahoo) not professional ie jhon@cadillac..com. anyways first payment due soon on a car that don’t run, gonna have to go back there to see where to send payments More

by ERICL.WEBB Verified Customer Verified Customer

Report | Print

Good deals on good cars got a deal on a nice bmw running cherry thanks to GMC Honolulu cherry thanks to GMC Honolulu More

by FANOPEYTON58 Verified Customer Verified Customer

Report | Print

Major NUMEROUS and BIG PROBLEMS with vehicle that were concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After ha concealed and not disclosed. Sales agent stated they perform a 90 point check of the car to make sure everything is in proper working order. After having the car a couple of days I noticed issues with the brakes and a violent vibration when changing gears. I took the car to an independent repair shop and after they assessed the car they stated that all 4 wheels had virtually metal to metal brake pads. All 4 wheels urgently needed brake rotors, brake pads. All engine mounts were degraded and broken causing the violent vibrations and urgently needed replacing also the struts of the car needed replacing. I was advised not to drive the car until these serious issues were fixed. The car is UNSAFE to drive. I would like to know for the record what the Honolulu GMC and Cadillac 90 point check of the vehicle entails. The estimate to fix issues is $4,581.19! We called Honolulu GMC Cadillac 3 times and also reached out via email regarding these problems. No one has returned my call. Contemplating formal complaints. I will never buy another car from there and would advise others to do likewise. More

by SURFERGINGER Verified Customer Verified Customer

Report | Print

Excellent service, friendly and very helpful with finding my dream truck. The Ohana loves the Sierra 1500 truck drives! my dream truck. The Ohana loves the Sierra 1500 truck drives! More

by JALOHA5 Verified Customer Verified Customer

Report | Print

it was Very organized . Took a little longer than expected but I was in and out of there Took a little longer than expected but I was in and out of there More

by OMINOUSGENIX Verified Customer Verified Customer

Report | Print

Excellent customer service. Nick and Sean was amazing. Got in and out in a heartbeat Nick and Sean was amazing. Got in and out in a heartbeat More

by KYLETOM808 Verified Customer Verified Customer

Report | Print

Carl sold me the car but never kept me up to date with my vehicle’s status while being fixed. He said he would but never did. Kala’s was so helpful getting my vehicle fixed asap and Johnny in service is awes vehicle’s status while being fixed. He said he would but never did. Kala’s was so helpful getting my vehicle fixed asap and Johnny in service is awesome!!! Johnny keeps in touch with me and I trust him with my vehicle. Too bad Johnny isn’t a salesperson I’d go to him and refer him to everyone. Carl didn’t know too much about the Mazda and didn’t keep his word and because of that I won’t refer anyone to him. Sorry. More

by PNALOPES6 Verified Customer Verified Customer

Report | Print

Excellent experience. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. I Would buy here again and again. Friendly staff, knowledgeable and experienced crew. More

Report | Print

I will always use GMC for all my auto repairs because I get the best customer service and the best quality repairs. Thank you GMC Cadillac get the best customer service and the best quality repairs. Thank you GMC Cadillac More

Report | Print