Back

Honolulu GMC Cadillac

Honolulu, HI

4.2
1,269 Reviews
Welcome to Honolulu Buick GMC Cadillac. We are a premier Buick, Cadillac, GMC dealer located in Honolulu with an extensive inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Buick, Cadillac, GMC vehicles and the newest selection Buick, Cadillac, GMC available. At Honolulu Buick GMC Cadillac you'll find a passion for excellence in customer service and high quality automobiles. Whether you come to our dealership for auto repair or maintenance, Buick, Cadillac, GMC parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations. Check out showroom hours as well as our parts and service departments. Please use the map and address info below for more detailed hours and driving directions. We welcome all customers from Waianae, Ewa Beach, Waipahu, Wahiawa, Kapolei, Kaneohe, Pearl City, Hickam Air Force Base & all of Hawaii. We look forward to seeing you soon.
Contact Dealership

2945 N Nimitz Hwy

Honolulu, HI

96819

Directions

By Type

Showing 1,269 reviews

May 12, 2023

Awesome customer service Highly recommend for other customers. Always very professional Mahalo for your service More

by KDAVIS60
Recommend Dealer
Yes
Employees Worked With
Louis
May 15, 2023 -

Honolulu GMC Cadillac responded

Thanks for sharing your thoughts about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 10, 2023

It took a long time to get an appointment. But once I did the service was very good and they got all my problems taken care of on my Buick. More

by WAWAENUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Honolulu GMC Cadillac responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 10, 2023

Easy and a breeze so helpful! The experience was very relaxed and comfortable and fast, they made sure I was happy with everything. More

by MALIAMURPHEY
Recommend Dealer
Yes
Employees Worked With
Dante and Justin
May 10, 2023 -

Honolulu GMC Cadillac responded

Thanks for sharing about your experience with Honolulu Buick GMC . We appreciate your business and hope to see you again soon! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 09, 2023

Service was fine. Scheduling for service is horrible, badly needs to be improved! No one returned my calls after several attempts over months. I had to drive to the More

by rs.andrews2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Diaz
May 13, 2023 -

Honolulu GMC Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 08, 2023

All were very helpful in answering question and through the purchase process. Explained how all aspects of the vehicle worked. More

by DUNCAND1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dante Jovenal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Morey
May 08, 2023 -

Honolulu GMC Cadillac responded

Duncan, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honolulu Buick GMC. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 07, 2023

It was okay other than they didn't tell us the safety check wasn't done and haven't been able to get it done because their machine is broke here and there . More

by KAYLANICOLE_2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Karas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Morey
May 08, 2023 -

Honolulu GMC Cadillac responded

Kayla, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 05, 2023

Very good dealership, i will go back to them on my next purchase totally worth it. More

by Juannunezroman808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Viloria
May 05, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for choosing Honolulu Buick GMC ! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 03, 2023

Great service from when we walked in the front door. Very easy and no pressure sales. Would buy from them again. More

by RENO3
Recommend Dealer
Yes
Employees Worked With
Jenn Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Morey
May 03, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

May 03, 2023

Personnel have been very courteous and helpful when needed. Only problem was difficulty getting car serviced in a timely manner, even if I had appointment scheduled. Was offered ride back home to wait More

by teruya50
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herman Teves, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Karas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Sean Hamic
May 03, 2023 -

Honolulu GMC Cadillac responded

Thank you so much for choosing Honolulu Buick GMC ! Congrats on your new purchase, and let us know if we can be of any more assistance! We will pass along your review to the service department. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

May 04, 2023 -

teruya50 responded

Thank you for reading and responding to my post. Looking forward to better and more timely service dept. experience in the future. Aloha!

May 02, 2023

Customer Service was on point. I'm a very satisfied customer who would recommend family and friends. Much Mahalo! More

by CHRISTINA.SIAMANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irene Nicholson, Ashley Iwasaki
May 03, 2023 -

Honolulu GMC Cadillac responded

Thank you for the kind words for our service department, Christina! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

...
53
...