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Honolulu GMC Cadillac

Honolulu, HI

4.0
1,520 Reviews

2945 N Nimitz Hwy

Honolulu, HI

96819

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Showing 1,520 reviews

March 20, 2026

Very knowledgeable staff detail and customer oriented Will definitely be coming back for future service More

by PETERRADUSEWICZ
Recommend Dealer
Yes
Employees Worked With
Joseph Hunley
Mar 20, 2026 -

Honolulu GMC Cadillac responded

It’s fantastic to hear our team’s expertise and customer focus made your Audi A4 service a positive experience. We look forward to assisting you again on your next visit. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 16, 2026

Jennifer In service is the best ! ! It never a good thing to get close to people at the car shop for repairs unfortunately I'm there a lot . No matter what the issue is Jennifer is alw More

by TINABEE53
Recommend Dealer
Yes
Employees Worked With
Jennifer is the best !! She always takes care of all my needs and also With everyone that has to get service ??
Mar 16, 2026 -

Honolulu GMC Cadillac responded

It’s great to hear our team could resolve your Buick Encore repairs so quickly. We appreciate your 5-star rating and look forward to assisting you again whenever you need service. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 13, 2026

Winderful from drop off-pick up- sweet experience Wonderful from drop off- pick up- sweet experience- Jennifer was helpful, friendly and efficient in response to my questions- super! More

by kaiohu
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 13, 2026 -

Honolulu GMC Cadillac responded

Thank you for your five-star feedback and for trusting us with your Buick Encore service. We’re glad the drop-off to pick-up process was smooth and that our service team was friendly and efficient. We look forward to assisting you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 13, 2026

Ryan Gamboa was amazing to work with. He helped me with the purchase of a used Tesla and made the entire process easy and flexible. He answered all my questions, was very responsive, and More

by IKAIKA
Recommend Dealer
Yes
Employees Worked With
RYAN GAMBOA
Mar 13, 2026 -

Honolulu GMC Cadillac responded

It’s great to hear Ryan provided such a flexible and responsive experience during your used Tesla purchase. Enjoy your Tesla, and feel free to reach out with any questions. Thank you for recommending us. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 13, 2026

Great service and so helpful. They actually bend over backwards to provide the best care. I love this place. More

by brittonlondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Inman
Mar 13, 2026 -

Honolulu GMC Cadillac responded

It’s wonderful to hear our team went above and beyond for you. Taking care of your GMC means a lot to us. Thank you for sharing your positive experience. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

March 09, 2026

Ko'Olina was our salesperson and she was outstanding! If we could give a 10 for her and the experience at the dealership we would! Thank you! More

by SRTB1116
Recommend Dealer
Yes
Employees Worked With
Sean Hamic, Sean Hamic
Mar 09, 2026 -

Honolulu GMC Cadillac responded

We’re delighted Sean and our team could make your new GMC Canyon purchase a great experience. Thank you for the five-star rating and your kind words. Best Regards, Justen Chilcoat General Manager Honolulu Buick GMC Cadillac

March 07, 2026

Sold a problematic car, that they had to know about. Never got called back. I just don't trust them and how they do business and will not recommend anyone to purchaser a vehicle there. More

by SamPo
Recommend Dealer
No
Employees Worked With
Plan on returning too.
Mar 11, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave a review. It is unfortunate to see that you aren't happy with your purchase or with any difficulty you've experienced getting in touch with my team as we strive to provide transparent and honest dealings. I want to help make things right for you, so please reach out to me when you have a moment, and I would like to help assist in finding a resolution. Thank you, Kalai Mukawa - Sales Manager - 808 253 8831

March 05, 2026

Unreliable, does not communicate, untrustworthy I bought a 2020 GMC Sierra, Feb 18Th. Could not pick it up due to safety issues until Feb 21st but no one told me about the issues until the 20th. I only take More

by BRADTRAVIS87
Recommend Dealer
No
Employees Worked With
Anthony, Jeremy, the GM, and the lead mechanic
Mar 11, 2026 -

Honolulu GMC Cadillac responded

Thank you for taking the time to leave a review. It is unfortunate to hear about the issues you've dealt with and apologize for the level of communication provided to you. We want to ensure your truck is repaired properly, and working with our guests is something we take very seriously. When you have a moment, please call me and we can work to find a resolution. Thank you, Jeremy Cervantes - Service Manager - jeremycervantes@lithia.com

March 04, 2026

Courtesy, respect and demonstrated by their behavior that I was important as a client, even though I was purchasing a used vehicle-my second from this dealer. More

by ANDRE
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 05, 2026 -

Honolulu GMC Cadillac responded

Andre, your 5-star review means so much to us! We are delighted to have you as a repeat customer and hear that you experience no less than our courtesy, respect, and customer care. Thank you for choosing Honolulu GMC Cadillac and for sharing such a positive review. See you next time!

February 27, 2026

Wonderful experience, Jennifer was very helpful with scheduling as well as thoroughly with the service needed while vehicle is there More

by INFO@TOPLIMOHAWAII.COM
Recommend Dealer
Yes
Employees Worked With
Jennifer
Feb 28, 2026 -

Honolulu GMC Cadillac responded

We’re thrilled you had a wonderful experience. Our team is glad scheduling was effortless and that your Cadillac received thorough attention. We look forward to serving you again. Best Regards, Alan Edwards Service Director alanedwards@lithia.com Honolulu Buick GMC Cadillac

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