Honolulu Volkswagen

Surprising luxury car Surprising find with 2018 Passat. Has luxury, technology and comfort. Experience with Emma was fantastic, she was professional, patient and knowledgab Surprising find with 2018 Passat. Has luxury, technology and comfort. Experience with Emma was fantastic, she was professional, patient and knowledgable. One sour spit was new car had minor glitch but it was fixed. Alysaa took care of me and explained repair process. She was very polite. More

VW Jetta Servicing 4/4/18 Great customer service!!! Jessica was friendly and knowlegeable about the servicing process and packages offered for my VW Jetta. I appreciate the g Great customer service!!! Jessica was friendly and knowlegeable about the servicing process and packages offered for my VW Jetta. I appreciate the great care and customer service. More

Great customer service The staff here provides top notch customer service. They do an excellent job of following up and keeping me informed with the status of my service an The staff here provides top notch customer service. They do an excellent job of following up and keeping me informed with the status of my service and approximate time of completion. They go the extra step to find additional savings and truly embody the spirit of Aloha! More

Monday Morning Called Monday as soon as the service center opened at 07:00, Jessica answered and listened patiently as I explained my issue. Her understanding and e Called Monday as soon as the service center opened at 07:00, Jessica answered and listened patiently as I explained my issue. Her understanding and easygoing personality continued when I checked in with her at the Service Center. She thoroughly explained all of the paperwork. And even checked on me while I waited in the lounge as my car was being repaired. More

Service for my vehicle Prompt communication with me about what needed to be done and how long it would be. No upsell or pressure for anything else, just service and satisfac Prompt communication with me about what needed to be done and how long it would be. No upsell or pressure for anything else, just service and satisfaction. More

HONOLULU VW SERVICE Excellent service, on time and on schedule. The service rep., Jessica, is awesome and professional. Looking forward to my next visit. Keep up with t Excellent service, on time and on schedule. The service rep., Jessica, is awesome and professional. Looking forward to my next visit. Keep up with the good work. More

Good service in Honolulu Alyssa was most knowledgeable and really wanted to get the problem resolved well for me and for VW dealership. Took time and gave personal care and in Alyssa was most knowledgeable and really wanted to get the problem resolved well for me and for VW dealership. Took time and gave personal care and interest in situation even when I was quite frustrated. She is a large part of why I would return for service here, because she saw the job thru to the end(3 services for same problem) and really worked with the service team to get the problem resolved. Sevrvice team was also very responsive and worked diligently to resolve issue. More

Excellent Service It's always a pleasure working with the service department. Jessica is excellent, she gets me in quickly, updates me on the repair progress, ensures It's always a pleasure working with the service department. Jessica is excellent, she gets me in quickly, updates me on the repair progress, ensures every issue is handled efficiently and the customer is happy. You guys are awesome! More

Service visit at Honolulu VW All good. The staff conducted themselves in a very friendly and professional manner. Best way to describe my experience would be under promising and t All good. The staff conducted themselves in a very friendly and professional manner. Best way to describe my experience would be under promising and then over delivering. The entire transaction was right on schedule and under budget. Thank you for always keeping your standards at a very high level! More

Best Time Ever in Getting a New Vehicle. I normally hate going to a dealer, but Jeremy at Honolulu Volkswagen was the best ever. He made the entire process so simple and easy. We did all the I normally hate going to a dealer, but Jeremy at Honolulu Volkswagen was the best ever. He made the entire process so simple and easy. We did all the prep work over the phone. I walked in to purchase the car and everything was already done for me. In and out in a hour. Best experience I have ever had when buying a car. Thank you Jeremy and Honolulu Volkswagen. More