Honolulu Volkswagen

Great service advisor Tama is the best. He always makes sure my vehicle is serviced correctly and that when I pick my vehicle up its clean and ready to go. High five Tama Tama is the best. He always makes sure my vehicle is serviced correctly and that when I pick my vehicle up its clean and ready to go. High five Tama you rock. More

Tire repair The service of repairing my tire was complete and without any hassle. The service charge was fair. Took longer than I thought it would, but then wha The service of repairing my tire was complete and without any hassle. The service charge was fair. Took longer than I thought it would, but then what is time to a beetle? Customer friendly and did not feel intimidated by the men....important for women. They did not attempt any add on sales, which I appreciated. I am happy with my car and the service at this dealership and would recommend them to friends. More

Great service. Simple job -- had mud guards installed on my new VW. Work done as promised and on time. Can't ask for anything more. My salesman, Eddie, even went Simple job -- had mud guards installed on my new VW. Work done as promised and on time. Can't ask for anything more. My salesman, Eddie, even went over to the service department to make sure everything was going okay. More

Service with Recall Notice Took in my 2013 Passat TDI SEL for maintenance service and to correct the recall notice VW sent me. Very professional, informative, friendly, and help Took in my 2013 Passat TDI SEL for maintenance service and to correct the recall notice VW sent me. Very professional, informative, friendly, and helpful to all my questions regarding my car. Basically, took care of me an my car. More

Great service and friendly staff VW provided excellent service from each staff member. All questions and concerns were addressed and staff was helpful and friendly. I am very happy to VW provided excellent service from each staff member. All questions and concerns were addressed and staff was helpful and friendly. I am very happy to have the option of buying lifetime oil changes as long as I own my Jetta. More

Great car, great price, great sales staff. Just picked up a 2016 VW GTI and it was a great experience. The sales staff at Honolulu VW delivered everything as promised with a great price. Eddi Just picked up a 2016 VW GTI and it was a great experience. The sales staff at Honolulu VW delivered everything as promised with a great price. Eddie and Dylan kept me notified as to the transit and delivery of the new car. Everything was good. They were knowledgeable and accommodating. Can't ask for anything more. Highly recommend. More

Car Service and replacement parts The dealership called and scheduled an appointment as soon as the parts came in and also did the 10,000 mile service. Good efficient job. The dealership called and scheduled an appointment as soon as the parts came in and also did the 10,000 mile service. Good efficient job. More

Beyond the call of duty Because they held my car beyond the promised time Tama enlisted Dan the receptionist to get me back to the dealership to retrieve my car, this was on Because they held my car beyond the promised time Tama enlisted Dan the receptionist to get me back to the dealership to retrieve my car, this was on Saurday. More

Nightmare The service department's front staff aren't very accomodating. They aren't helpful at all. This place is a total nightmare. What a let down. I should The service department's front staff aren't very accomodating. They aren't helpful at all. This place is a total nightmare. What a let down. I should have taken my car to Tony Volkswagen and made the drive. I took my car here because it was closer but I regret it. More

Tires and diagnostics This services were results of previous service provided. Due to my own schedule restriction, an additional visit was indicated at the time of previous This services were results of previous service provided. Due to my own schedule restriction, an additional visit was indicated at the time of previous service. I brought back my car as promised and the services provided were completely satisfing. More