
Hoover Toyota
Hoover, AL
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Service Dept New service tech Ray Snow, did an excellent job. I have used Hoover for the last 11 years. Ken Mckey took care of me before he left. **** The only p New service tech Ray Snow, did an excellent job. I have used Hoover for the last 11 years. Ken Mckey took care of me before he left. **** The only problem I've had with this Toyota was on drivers side door just below glass, on Red Rock upholstery material moved around where I lay my arm and now its down to the mesh material. A Platinum Sequoia should have lasted longer. My 1794 Tundra is real leather, no problems! More
As usual, they have maintain the worst service experience The only reason I go there is because I bought a platinum service plan when I bought a new car. Every time I go there that seems to outdo their last w The only reason I go there is because I bought a platinum service plan when I bought a new car. Every time I go there that seems to outdo their last worse experience. After telling them specifically what to do and don’t do, they still seems to mess it up. It is like they don’t care. Sometimes I think they do it just to make you upset. They never respect your car. Even after talking to a supervisor. It is still happening. Thank you so much Hoover Toyota for that worst experience. Thanks again More
Hoover Toyota #1 Randy was so easy & pleasant to work with especially since this was my first ever NEW truck purchase!!! Would highly recommend Randy & Hoover Toyota!! Randy was so easy & pleasant to work with especially since this was my first ever NEW truck purchase!!! Would highly recommend Randy & Hoover Toyota!! I found just what I was looking for with easy financing!! More
Great! Great experience! Loved the atmosphere of the dealer ship. Great team of people! I would recommend to anyone looking to buy vehicle new or used! Great experience! Loved the atmosphere of the dealer ship. Great team of people! I would recommend to anyone looking to buy vehicle new or used! More
First complementary visit after purchasr The lady that helped me was so nice. She told us where everything was and even kept me updated and quick service! They even feed us lunch! The lady that helped me was so nice. She told us where everything was and even kept me updated and quick service! They even feed us lunch! More
Sexist service manager Was treated rudely by a extremely sexist service manager. So sorry he has to work on Saturday. So much for your red carpet service. I would rather dr Was treated rudely by a extremely sexist service manager. So sorry he has to work on Saturday. So much for your red carpet service. I would rather drive further then to be treated with such disrespect More
Great and fast Paton was wonderful and very kind. I give her the rating of excellence. I would recommend this place to anyone who drives a Toyota. The waiting area h Paton was wonderful and very kind. I give her the rating of excellence. I would recommend this place to anyone who drives a Toyota. The waiting area had a large Tv and coffee was ready. More
Great place to get your Toyota serviced. I've been using Hoover Toyota for service since 2010. They are very convenient and get you in and out quickly. I do recommend them. However, today I've been using Hoover Toyota for service since 2010. They are very convenient and get you in and out quickly. I do recommend them. However, today when I checked out I noticed that all my fluid levels were noted as filled, but my windshield washer fluid was empty when I brought the car in. No fluid was added. I realize this is a small thing, but it does make me wonder what else may not have been checked. More
Very good Sales rep- Ernst Garver-was really easy to work with on the purchase. He was extremely diligent and prompt in answering my questions and facilitating Sales rep- Ernst Garver-was really easy to work with on the purchase. He was extremely diligent and prompt in answering my questions and facilitating some special requests. Pricing was reasonable on the vehicle and my trade in vehicle. More
First visit was a good one. Free coffee and comfortable waiting room. A little disturbing that takes over on Hour to change the oil and rotate the tires but, ove was a good one. Free coffee and comfortable waiting room. A little disturbing that takes over on Hour to change the oil and rotate the tires but, overall a good first time experience. More