
Hoover Toyota
Hoover, AL
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Enjoyable Choon made our car buying experience fun! We found our dealer to be extremely knowledgeable and polite. I will recommend this dealership to my friends Choon made our car buying experience fun! We found our dealer to be extremely knowledgeable and polite. I will recommend this dealership to my friends and family. More
Great Experience We gave this rating because this dealership was very clean, and the staff are very friendly! Darrius was very pleasant to work with. Also Jason in the We gave this rating because this dealership was very clean, and the staff are very friendly! Darrius was very pleasant to work with. Also Jason in the finance department was very patient and was knowledgeable about the extra warranties that are offered. More
Awesome sales and service Bought my SUB at Hoover and always have them service it -even though it is a 250 mile round trip! always fast and thorough service. Bought my SUB at Hoover and always have them service it -even though it is a 250 mile round trip! always fast and thorough service. More
Maintenance The dealer and thier employees did a very good job. Polite,curious and efficient. I highly recommend Hoover Toyota. I have been very happy and sati The dealer and thier employees did a very good job. Polite,curious and efficient. I highly recommend Hoover Toyota. I have been very happy and satisfied with staff and service. More
Happy customer Awesome customer service, love working with him. A1, would d recommend to everyone! Keep up the good work! I will be back soon! Thanks for everything! Awesome customer service, love working with him. A1, would d recommend to everyone! Keep up the good work! I will be back soon! Thanks for everything! More
Routine Service Payton Barrett greeted us with a big smile as soon as we arrived. She told us what needed to be done. All work was done quickly and well. Hoover To Payton Barrett greeted us with a big smile as soon as we arrived. She told us what needed to be done. All work was done quickly and well. Hoover Toyota Service Department is excellent. I recommend it and will surely ask for Payton. More
Lengthy 3 hour wait time for service, although there were several recalls to fix. Professional and friendly staff makes for an overall good experience. I’d re 3 hour wait time for service, although there were several recalls to fix. Professional and friendly staff makes for an overall good experience. I’d recommend scheduled services for less wait times. More
Great service attendant but Great service attendant! Nathan was great. But, Hoover Toyota as a whole needs do better when a customer pulls up for service to at the very least Great service attendant! Nathan was great. But, Hoover Toyota as a whole needs do better when a customer pulls up for service to at the very least acknowledge them within the first 10 seconds. “We’ll Be right with you!” Is all you have to say. Lastly, customers should not have to do a scavenger hunt in the parking lot after service is completed. You guys are great but let’s fix those things to maintain customer satisfaction. Thanks, Joe More
I was in to servicemy my Tacoma MItchell MIller was very he MITCHELL MILLER was very helpfull there was things I need don he went thrue what needed doing he explained the throttle body needed services an it did MITCHELL MILLER was very helpfull there was things I need don he went thrue what needed doing he explained the throttle body needed services an it did saved me problems .Tacoma rins much better with kindest regards JOhn Slade More
Check in and check out took too long Waited 10 for a service rep - 5 of them when I was the only car in the 3 lane service line. Did not receive a call when car was ready. Cashier could Waited 10 for a service rep - 5 of them when I was the only car in the 3 lane service line. Did not receive a call when car was ready. Cashier couldn’t find my ticket when I got there More