
Hoover Toyota
Hoover, AL
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Maintenance service Great service! Fast friendly and easy to schedule. They stuck to their estimated time as well!! Bryan went above and beyond to mAke sure everything wa Great service! Fast friendly and easy to schedule. They stuck to their estimated time as well!! Bryan went above and beyond to mAke sure everything was working properly. More
Great Experience! Matt Legg was great... he went above and beyond to get us the 4Runner we wanted! 4th vehicle we’ve bought from HOOVER Toyota.... great experience ever Matt Legg was great... he went above and beyond to get us the 4Runner we wanted! 4th vehicle we’ve bought from HOOVER Toyota.... great experience every time More
New vehicle purchase We came by two months ago and spoke with Terry about buying a mini-van Terry took the time with my wife and I to explain all the options. He didn’t ha We came by two months ago and spoke with Terry about buying a mini-van Terry took the time with my wife and I to explain all the options. He didn’t haggle us and gave us his information for us to call when the baby got here and we were ready. We came back this week asked for Terry we again discussed all the options. I asked him for the very best deal and based on his service and him being honest we are purchasing a 2018 Sienna with Hoover Toyota because of Terry! More
David Green provided exceptional customer service while assisting with the purchase of my vehicle. He was knowledgeable about the products Hoover Toyota offered provided exceptional customer service while assisting with the purchase of my vehicle. He was knowledgeable about the products Hoover Toyota offered. I wish David much success. More
A morning at Toyota I am giving this dealership five stars because of the attentive nature given to me as a customer. As soon as I pulled into the service hub, Trace imm I am giving this dealership five stars because of the attentive nature given to me as a customer. As soon as I pulled into the service hub, Trace immediately came out to take info for the service call. It did not take very long before it was determined that nails were in my tires and what would be needed for this. The dealership immediately arranged for me to get to a nearby destination to take care of other matters and returned promptly to pick me up to return to the dealership. This assistance maximized my morning errands because it could have been a morning of waiting and no additional accomplishments. My stars reflect the timelines, the care and the overall performance of all those who assisted me today. Although I had to buy a new tire because it could not be repaired! Not a good break on that, but otherwise pleased. More
GREAT! Awesome as usual Robert is very great and the shuttle to work was great!! Sorry for having to go so far This is why I always get my oil changed the Awesome as usual Robert is very great and the shuttle to work was great!! Sorry for having to go so far This is why I always get my oil changed there More
Routine maintenance The service was excellent and very timely. There was an issue detected regarding my spare tire which was promptly addressed. I was out in less than an The service was excellent and very timely. There was an issue detected regarding my spare tire which was promptly addressed. I was out in less than an hour. More
Best salesman Randy Lyon and best dealership Hoover Toyota. Great selection and knowledge of products. Found THE car and drove it. Was ready to sign that minute. Had a total loss from a collision and the s Great selection and knowledge of products. Found THE car and drove it. Was ready to sign that minute. Had a total loss from a collision and the salesman was anxious to get us in our chosen car as soon as possible More
Thanks again. Great service. Really like working with Randy. He is easy to deal with. I look forward to buying more cars from him. Thanks again. Great service. Really like working with Randy. He is easy to deal with. I look forward to buying more cars from him. Thanks More
Buying new camey Outstanding service, very polite and accommodating. Answered all our questions and was not pushy or obnoxious. I am happy to do this survey but I do Outstanding service, very polite and accommodating. Answered all our questions and was not pushy or obnoxious. I am happy to do this survey but I don’t think you should force people to submit a certain number of words. We were extremely pleased with the service we received More