Hoover Toyota

Randy Lyon Did. Great Job!!! Thank you Randy for picking out the best car and getting me the best deal possible. I know you put a lot of time and effort into that deal and I appre Thank you Randy for picking out the best car and getting me the best deal possible. I know you put a lot of time and effort into that deal and I appreciate it very much! I wish you much continued success in the future! More

Regular maintenance Good service, the technicians diagnosed the problem sufficiently and I was seen in a timely manner even though I did not have a scheduled appointmnet Good service, the technicians diagnosed the problem sufficiently and I was seen in a timely manner even though I did not have a scheduled appointmnet More

Great Customer Care in Service Center The service representative (Steve) was very friendly and efficient. He gave me a fair estimate of the time my service would take. The customer service The service representative (Steve) was very friendly and efficient. He gave me a fair estimate of the time my service would take. The customer service waiting area was very clean and inviting. It was large and open with lots of natural light. When the service was complete I was quickly contacted and checked out. More

Poor customer service Unfriendly staff, they acted as if you’re not there! My things in my car was rambled through and misplaced! Compartments opened and my things touched. Unfriendly staff, they acted as if you’re not there! My things in my car was rambled through and misplaced! Compartments opened and my things touched. My sunglasses were in my cup holder as if someone took them out the holder in the sunroof, tried them on and left them in my cup holder. My space holder under the radio was opened with my things hanging out. More

Service dept It took 2 hrs to get oil change and tires rotated. I didn't mind the wait time do as it was the waiting room is very uncomfortable. The red chairs and It took 2 hrs to get oil change and tires rotated. I didn't mind the wait time do as it was the waiting room is very uncomfortable. The red chairs and the chairs at the tables. My back and legs both were hurting. I finally had to get up and walk around for a while. More

Purchasing a used Toyota for my Mother. Overall great experience. Staff and salesperson Brian were a pleasure to deal with. I highly recommend Hoover Toyota to anyone looking for a new or us Overall great experience. Staff and salesperson Brian were a pleasure to deal with. I highly recommend Hoover Toyota to anyone looking for a new or used car. More

Good service All of the staff were very nice.. Hoover Toyota is great place to get service. I bought 5 cars from this dealer since 2010. They are professional a All of the staff were very nice.. Hoover Toyota is great place to get service. I bought 5 cars from this dealer since 2010. They are professional and honest. More

Trace Awtrey makes my service experience easy & trustworthy. I gave a 5 star because Trace Autry always goes the extra mile to make sure I receive the customer service I should get. He explains the repair or ser I gave a 5 star because Trace Autry always goes the extra mile to make sure I receive the customer service I should get. He explains the repair or service professionally, I always can trust him and can say I’ve been very satisfied. Thank you Trace. More

Great Setvice Took my 4Runner in for service the and the staff was friendly, helpful, and knowledgeable. I will definitely bring my car back for future service need Took my 4Runner in for service the and the staff was friendly, helpful, and knowledgeable. I will definitely bring my car back for future service needs. More

4-Runner purchase My sales rep was knowledgeable and courteous during my buying experience and I am very satisfied with my purchase.I would recommend this dealership to My sales rep was knowledgeable and courteous during my buying experience and I am very satisfied with my purchase.I would recommend this dealership to someone else in the future. More