Hoover Toyota

Prompt and professional My wife and I take our vehicles to Hoover Toyota because we know they will do a thorough check and quickly make all authorized repairs correctly. Thei My wife and I take our vehicles to Hoover Toyota because we know they will do a thorough check and quickly make all authorized repairs correctly. Their representative is always courteous and explains the service process and helps us with each step, from check-in to payment and pick-up. When our vehicles eventually wear out , you can bet we will get a new vehicle from Hoover Toyota More

Horrible They did not provide adequate information to customer in regards to repairs. Customer service was not the best when I talked to one of the service man They did not provide adequate information to customer in regards to repairs. Customer service was not the best when I talked to one of the service managers More

Air conditioner repair Customer service was great. And representative explained what needed to be done simply. We could understand what was being six. This is not the first Customer service was great. And representative explained what needed to be done simply. We could understand what was being six. This is not the first time I’ve used them service. More

Superb service Beware they may park your vehicle in the sale parking lot. Overall they will keep you refreshed to make the trip. Drink up for a walk Beware they may park your vehicle in the sale parking lot. Overall they will keep you refreshed to make the trip. Drink up for a walk More

Car maintenance Had car serviced with 42,000 miles. Easy check in with no appt. required. Enjoyed cup of coffee while waited in updated waiting area. So glad worn o Had car serviced with 42,000 miles. Easy check in with no appt. required. Enjoyed cup of coffee while waited in updated waiting area. So glad worn out seating had been replaced. After leaving, stopped and shopped. Discovered trunk release not working??? So must call to see if need to return to check this out for repair??? More

Service Dept-Hoover Toyota Jonathan Dreyer not only has professional customer service skills. He takes pride in making sure the customer understand the work to be done and Jonathan Dreyer not only has professional customer service skills. He takes pride in making sure the customer understand the work to be done and will be done as quickly as possible in a timely manner. I"ve never had any problems with the work done on my auto. Have been with Hoover Toyota since 1991 More

Couldn’t be happier My experience buying vehicles has been .... it’s all about the salesman or woman. Mike at Hoover is awesome. I truly felt he was working for me. He l My experience buying vehicles has been .... it’s all about the salesman or woman. Mike at Hoover is awesome. I truly felt he was working for me. He listioned. Then tried to help me spend my money wisely. More

Regular maintenance Great service on oil change but every time I say I would like to have car washed it never gets done even though it’s offered. Great service on oil change but every time I say I would like to have car washed it never gets done even though it’s offered. More

Honest and a great deal Hoover Toyota was a great place to do business with. I have bought many toyotas, but this was the first one from Hoover Toyota and they were the best Hoover Toyota was a great place to do business with. I have bought many toyotas, but this was the first one from Hoover Toyota and they were the best I have ever bought a vehicle from. More

Waited 4 hours for a software update and then was told I did Don’t use them Communication was awful And they charged me to tell me that there was no update Never go there for service Bad service Don’t use them Communication was awful And they charged me to tell me that there was no update Never go there for service Bad service More