Hoover Toyota

From the time we arrived at the dealership, Tom made us feel comfortable. He was completely honest with what Hoover Toyota was offering. He is a very unique salesmen, with impeccable interpersonal skills, feel comfortable. He was completely honest with what Hoover Toyota was offering. He is a very unique salesmen, with impeccable interpersonal skills, allowing customers to make an informed decision. It is obvious he is passionate about assisting potential buyers. The overall experience was pleasant in purchasing a new vehicle. More

I have leased Toyota cars from Hoover Toyota, Birmingham Alabama, for over 15 years. I have always appreciated the sales,financial,and service personnel for their professional and knowledgeable handling of Alabama, for over 15 years. I have always appreciated the sales,financial,and service personnel for their professional and knowledgeable handling of all transactions. Tom Sagen has assisted both my husband and me in car sales and leasing for at least six years. During this time, Tom has always been so courteous, knowledgebale, and willing to work with us in acquiring new vehicles. Patience and professionalism are stellar traits in this business. Tom Sagen should be rated as one person who has these gifts and more. He is not pushy, doesn't get ruffled, and remembers us and keeps up with us. That personal touch and interest is the main reason I go back to this dealership. I trust Tom Sagen. He is honest and careful. Tells me the facts, and if he doesn''t know the answer, he "finds out". In the busy world today, this experience of car shopping is virtually painless because of the people in this dealership. Please recognize Tom Sagen and Tony (financial/leasing perosn) for this excellent service attitude. That's why I have another Camry. I am certainly a happy Toyota customer because of your product but primarily because of these folks. More

Dec. 04, 12 we were at the dealer service dept. for oil change, and problem with engine cranking. We received oil change and were told no problem found with engine cranking. Dec. 27, 12 went to another sho change, and problem with engine cranking. We received oil change and were told no problem found with engine cranking. Dec. 27, 12 went to another shop, described same problem, and was told battery was weak. Replaced battery, and so far no problem. I suppose Hoover Toyota did not want to replace battery for second time under warranty. Cheap battery will not hold up over two years. No, we will not return to Hoover Toyota. More

It was a true pleasure working with Tom Sagan in buying my new Camry. He found the perfect car for me and was very knowledgeable throughout the entire process. Wonderful buying experience. I highly recomme my new Camry. He found the perfect car for me and was very knowledgeable throughout the entire process. Wonderful buying experience. I highly recommend Hoover Toyota for your next new car purchase. More

The sales staff went above and beyond in a timely manner finding me the car and the price that I needed for my budget. Also, since the time of my purchase, they responded quickly to my questions and calls. finding me the car and the price that I needed for my budget. Also, since the time of my purchase, they responded quickly to my questions and calls. More

My husband and I bought a new Toyota Highlander from TV Drew and love it. TV was great to work with throughout the whole process. Even our kids enjoyed being around him. Everyone at Hoover Toyota was frien Drew and love it. TV was great to work with throughout the whole process. Even our kids enjoyed being around him. Everyone at Hoover Toyota was friendly and provided great customer service. We will definitely recommend Hoover Toyota and TV to our friends. Thanks for the wonderful service. The Gorham family More

This was my first experience in buying a car and to say I was stressed would be an understatement. Mr. Jones walked up as soon as I drove up and shook my hand and I felt like I had met an old friend. I tol was stressed would be an understatement. Mr. Jones walked up as soon as I drove up and shook my hand and I felt like I had met an old friend. I told him what I wanted in a car, what kind of trips I take, etc. We looked at several cars and you did not have the exact car, but he said he could get it in the next day. I absolutely love the car and Mr. Jones and Mr. Calhoun were both very helpful in the whole transaction. My whole experience was positive and I tell everyone about it. Every person that sees the car is impressed. I can't thank Mr. Jones enough for all his help and kindness in buying this car, and if I was a teacher, his grade would be an A+. Thank you again for a positive buying experience. More

Adam was so knowledgeable and friendly. The overall experience was fantastic! I was headed out of town and in a hurry. He made it his business to help me find exactly what I was looking for at the pric experience was fantastic! I was headed out of town and in a hurry. He made it his business to help me find exactly what I was looking for at the price range I had given him! I could not have been happier with the sales experience. The Finance department worked with me to get the paperwork finished in a timely manner, and I was in and out, with my new Rav4 in record time! I love my Rav4, and Hoover Toyota! Adam Holder IS SIMPLY THE BEST!!! Many Thanks to you ALL!!! More

About 18 months ago I moved to Birmingham and had unexpected car problems. However, I was fortunate to receive assistance at Hoover Toyota from Brandon Carver and Adam Cleckler, who were profession unexpected car problems. However, I was fortunate to receive assistance at Hoover Toyota from Brandon Carver and Adam Cleckler, who were professional, knowledgeable, and kind. Since then, I continue to go to Hoover Toyota for routine maintenance because they continue to provide exceptional service that I can trust. I have dealt with my share of service departments where I come in for a routine oil change and then the next thing I hear is “while we were looking at your car we noticed …” or have been quoted prices that are twice when compared to other companies within the community. As a physician, my days off are limited and therefore time is priceless. I would definitely recommend the service department at Hoover Toyota because they continue to provide me with outstanding service, accurate timing (30 minutes MEANS 30 minutes), and honest feedback from a friendly staff. More

We are new to Birmingham & just purchased a Toyota Tacoma 4X4 with sport upgrade package & entune/navigation. We ordered it from Newnan Toyota in GA. Hoover Toyota would not respond to our price req Tacoma 4X4 with sport upgrade package & entune/navigation. We ordered it from Newnan Toyota in GA. Hoover Toyota would not respond to our price requests & were very vague. When visiting the dealership, we were never acknowledged & had to request assistance each time. Hoover Toyota is 5 miles from our home but we drove 200 miles to get our truck. It wasn't in stock at either dealer & we had to order it. We save $3000 going to Newnan! Price quote was quick & upfront. Experience at Newnan was excellent. More